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Old 01-05-2009, 06:52 AM   #1
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we are currently using Good Sam roadside service. we are thinking of changing to FMCA Coachnet service. what are you experances with these to services? thank you.
Woodinboater
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Old 01-05-2009, 06:52 AM   #2
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we are currently using Good Sam roadside service. we are thinking of changing to FMCA Coachnet service. what are you experances with these to services? thank you.
Woodinboater
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Old 01-05-2009, 08:07 AM   #3
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I switched to Coachnet last year, and unfortunately had two opportunities to use them. I was very happy with their service. The first time they provided a tow on a Sunday to a service facility that could work on my coach the following day. The second time they sent a mechanic to help me move a stuck slide.

The tow bill I didn't have to pay would have been enough to cover the service for a number of years.

The only complaint I had with them, and it wasn't their fault, is that the phone number they gave me was incorrect. It was the line WRV had set up for that service before they closed their doors. They have since replaced the cards with one with a different phone number.

For the price, ~$100/yr, you can't beat it for peace of mind.
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Old 01-05-2009, 04:50 PM   #4
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We've had Coach Net for almost 4 years now and have also used it twice - once for help to start the coach and the second time for a major problem (lost oil pressure while going down the road - something put a large dent in the oil pan and we lost lots of oil). This required a tow to the nearest Cummins authorized repair shop.

We were very happy w/their service both times...speedy response, excellent service where they sent us and good follow-up.
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Old 01-05-2009, 05:17 PM   #5
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As I understand it;
With Coachnet they will give you a choice of being towed to nearest repair facility or "on site repair attempt" but not both. So if owner elects to go with "on site repair attempt" and it does not work, then the owner is on the hook (pun) for the tow to nearest repair facility, whereas with Good Sam you are covered either way. This may be something you want to check on.
By the way, I have Coachnet and have used them twice, both times for the toad and am satisfied with their service & price to date.
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Old 01-05-2009, 05:27 PM   #6
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I have had coachnet for a year and used it once was very pleased with the service from the tow company but also from coach net who called back twice to make sure we were ok.
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Old 01-06-2009, 09:14 AM   #7
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Just to be clear for those who may not know: Although it appears that everyone who has posted to this topic owns a motorhome, CoachNet is not just limited to those who have motorhomes...thus, you don't have to be a member of FMCA to join.
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