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Old 03-20-2008, 06:05 AM   #1
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On our 2007 36' FDTS the little floor that slides under the passenger's feet and covers the entry steps has stuck fully extended a few times.
When we finally got it to retract we couldn't figure out why it had then decided to work.
We don't know where the fuse is so that was never tested (plus, unless it is a self-healing fuse, that probably isn't the cause).
Anybody have this problem or solution?

Clark
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Old 03-20-2008, 06:05 AM   #2
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On our 2007 36' FDTS the little floor that slides under the passenger's feet and covers the entry steps has stuck fully extended a few times.
When we finally got it to retract we couldn't figure out why it had then decided to work.
We don't know where the fuse is so that was never tested (plus, unless it is a self-healing fuse, that probably isn't the cause).
Anybody have this problem or solution?

Clark
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Old 03-20-2008, 06:32 AM   #3
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Clark,
It is probably tied to the Vansco system and automatically rests.

My main entry step has not functioned a few times and a reset of the Vansco system fixes the issue.

Wayne
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Old 03-20-2008, 07:05 AM   #4
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Thanks Wayne, but I'm not sure where to find or reset the Vansco system. Is this the multiplex system in the battery compartment or behind the panel to the right of the front steps?
If I reset will it cause other problems?
Clark
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Old 03-20-2008, 07:13 AM   #5
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This happened to our 05 about a year ago. It seems that the step cover which is a piece of carpet covered plywood was cut just a bit short so that when fully extended it cleared the lip of the coach floor. When we began to retract it it would catch on the coach floor. This would pop an internal breaker in the cover motor.

You can reset the motor by pulling the wire connector lose at the motor. I think the same result can be obtained by turning off the chassis and house battery switches for a moment.

The answer to it not happening again is to not extent the cover to it's stop. Simply leave an inch or two opening.
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Old 03-20-2008, 07:26 AM   #6
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Thanks Jerry and Judy.....

I'll give that a try.

Clark
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Old 03-20-2008, 08:22 AM   #7
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Clark, we have found our step cover gets stuck when it is in, not out. Ours is solved by turning the ignition key off and turning it back on. It has always corrected the problem.
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Old 03-20-2008, 11:22 AM   #8
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Clark,

Our entry step cover gets stuck in the extended position when it is fully extended. I have to grab it with my hand and wiggle it left and right to get it to release. If I stop the extension about 1-2 inches short of fully extended, then it does not jam.

I finally determined that the problem is the hole is not square, but the covering is square, so when fully extended it swings slightly to the right and jams. Someday, I hope to adjust the plastic tracks that it slides on to compensate for the opening not being square.
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Old 03-21-2008, 10:44 PM   #9
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I am not sure it is your problem, however one of the issues we had with our coach was excess screws that had worked their way into the tracks and were causing the step well cover to jam, both extending and retracting. This happened sometimes, not all the time. The solution was to remove the cover, remove the extra screws (who said quality Control), reassemble everything and all has been fine since.
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Old 03-22-2008, 08:37 AM   #10
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Interesting.
When I started this thread I thought there would be one cause and one solution. I'm surprised how many different causes seem to stifle this simple piece of equipment.
Actually, the longer we own a motorhome the more astonished I am that they work as well as they do. The problems so far (I'm knocking on wood right now) have been simple and rather straight forward to fix. Here's hoping they stay that way.
Thanks for everyone's experiences. I'll try them until I find the culprit.

Clark
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Old 04-05-2008, 01:09 PM   #11
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We had our step cover extend too far out a couple of times and get stuck. We learned how to use a broom handle from underneath to "help" it go back in.

There is apparently an adjustment for it. We had ours adjusted at the factory so it wouldn't travel out so far.

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