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Old 07-22-2009, 05:48 PM   #1
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Where is the radio fuse, or where is the light switch?

Anybody know where the fuse is for the Jensen AM/FM-CD radio in the dash?

Radio used to work, but this trip it does not come on.

Here's a stupid question. How do the two lights come on that are under the entertainment console?

4 trips, 2000 miles, and still in shakedown mode.....
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Old 07-22-2009, 07:31 PM   #2
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Cinequip, if you are referring to the ones above the dash I believe you move your dash light dimmer switch all the way to one end, until it clicks. That is assuming they are the lights you are referring to.
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Old 07-23-2009, 09:28 AM   #3
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Ahhh, that's it. Thanks. Now, if just the radio problem will be so easy.
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Old 07-23-2009, 08:23 PM   #4
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Most radios, cd players, etc have an inline fuse in the power lead. Pull off the velcroed panel in front of the passengers seat and see if you can't locate a fuse.

Harold
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Old 07-28-2009, 11:10 AM   #5
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I represent ASA Electronics, the producer of the JENSEN brand of televisions, stereos, and speakers and the Voyager brand of observation monitors and cameras. At ASA, we strive to provide excellent customer service and product satisfaction and would like to offer some assistance in this matter.

We will need additional information in order to answer your questions. It would be best for you or your dealer to call us for some troubleshooting to help find a solution. You can reach us on our toll free technical support line at (877) 845-8750. We are available M-F 8:00 AM till 6:00 PM EDT.

We look forward to hearing back from you.

JENSEN and Voyager Tech support Team
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Old 08-05-2009, 11:19 PM   #6
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Scott:

My dash radio's fuse is with the other 12 volt fuses in the bathroom. Surprisingly it also is inline with the hose reel. My head unit does not have an inline fuse at the dash, nor have the last four units in my RVs over the last ten years.

Usually the vehicle's manufacturer will run the power from a fuse panel, but many freelance installers will put an inline fuse to save time and effort. My car stereos growing up usually had one.

Your Owner's Manual or panel labels should tell you which fuse it is. Or use the old-fashioned "check-em-all" method. I made a little chart for the panel that lists each item a particular fuse protects, and update it as I find them.
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Old 08-09-2009, 10:08 AM   #7
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Finally made a radio removal tool with a coat hanger, and determined that I have good 12v power on main and aux inputs. Good ground too. Called the Jensen 800 number from above reply in this post. The tech said he couldn't help me and suggested I buy a new Jensen radio. Yeah, right. If I have to buy a new one, it sure won't be a Jensen! My radio is a year and a half old, and still has the foam cassette shipping wedge in place.
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Old 08-09-2009, 07:25 PM   #8
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The Jensen radio might not be the cheapest piece of junk ever made on the face of the planet. I believe that honor goes to the RCA Home Theater CD Changer/DVD Player look-alike device that came as part of the entertainment system on our coach. Ours has defaulted either to a clever but sadly cruel programmer's joke, or a remarkably prescient prophecy: the screen just says, "Bye Bye." No response to any remote or button commands, just Bye Bye. I went online to check out service, and the reviews average 1.25 stars where 1=0 cuz you have to give it at least one to write a review. Apparently RCA is a remnant company being operated by managers capable of directing the above programming. Its the last RCA anything I'll ever own. But hey, I got the motorhome cuz I needed a project, right?

Anyway, my Jensen moved down the list of replace-this-next items, to be superseded by the RCA piza garbage.
Scott- when yours quit did it have any lights on at all? It would be nice to kill the green beacon while driving at night so I don't have to tape a napkin over it.
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Old 08-09-2009, 10:42 PM   #9
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Mike,

The Jensen radio is totally dead & dark. Nothing on the LCD screen - it's easy to ignore unless we get a wild hair and want to listen to some tunes... I cut the warranty seal and opened up the case, but saw no obvious cold solder joint or broken wire near the DC input area. I wonder of B & O makes RV dash radios?
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Old 08-10-2009, 09:59 PM   #10
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B&O? Man, like yer totally geeking me out.
Another useless question I shoulda asked earlier- was yours hooked to the dash dimmer switch or full power bright all day & night? I won't wire this one over to the dimmer, but I will w/the replacement, when it transpires.
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