WRV Cancelled Our Appointment!

[gjstacy]

rurallady,

Congratulations on your new Alpine!! You'll have to tell us all about your swapping experience.

I'll bet Kip is real happy that he sent you that PM!

[hrhuggie]

rurallady,
Congratulatins on your new Alpine!!!

[DAN&DONNA T]

BE ADVISED WRV HAS NOT RESPONDED TO OUR WARRANTY PROBLEMS DATING BACK TO NOV.2007.THE THIRD KENWOOD HOME SYSTEM HAS FAILED.THE THIRD SET OF HYD. SLIDE HOSES FAILED.SINCE THERE IS NOT AN ALPINE DEALER CLOSE TO OUR AKRON OH.HOME I WAS AUTHORIZED TO HAVE THE WARRANTY WORK ON THE SLIDE REPAIRED WITH THE UNDERSTANDING I WOULD PAY THE REPAIR AND WRV PROMISED TO PAY US.THAT WAS 3 MONTHS AGO.TALKING WITH WRV AND LEAVING NUMEROUS MESSAGES HAS NOT EVEN PRODUCED A RETURN CALL.IF I DO NOT HEAR FROM WRV THIS WEEK I WILL POST A NEW THREAD INFORMING ALPINE OWNERS WHAT TO EXPECT FROM WRV

[Ted III]

Dan & Donna T, I am certain that you have read the success stories above on this thread. All of us have had some pretty bad experiences but they have always seemed to work out. We have the identical coach that you have and we have worked most of our problems out, most before the new management. Why don't you make it a point to contact Mr Bob Wert, President of WRV and present your problems and situations. About 2-1/2 years ago I posted a thread after meeting and talking with Burk Morgan that WRV was on it's way back. Did I ever get a lot of flack about that especially since I had been a major critic. This was long before the new management entered the picture. Low & behold most of us have made out quite well. Once you settle yourself and contact the correct personnel I think your problems will begin to be corrected. It sure is worth a try. If Mr Wert is not available try to get in touch with Burk Morgan. Keep us all posted, we all have a vested interest in this whole situation.

[Kay Knott]

Hi, I'm a new member who joined looking to obtain info on various RV's in order to help me make an educated choice as to which coach to buy when we upgrade in the next year or so.

As a general comment regarding the state of the industry, we were at Freds in Portland Friday and they said the slowdown they had notices was in their towables, usually the young family with kids. The coaches were doing very well. They have Allegro not Alpine but the trend should be consistent.

We looked at a 2005 Alpine with 4 slides at Guaranty in Eugene. We like it but wanted to learn more from the owners as to their satisfaction with the Alpines. Any input is more than welcome.

Kay Knott

[Dave Fernandez]

Hello & Welcome Kay:

I have owned or 38' FDDS since it was new in 2001. I have always been happy with WRV and our Alpine. In the last year WRV has made some GREAT changes in customer service and also on the production side. I have seen some great things out of WRV and the staff. I can not say enough about them. I have also found that the owners of Alpines are just as great.

[pamelashere]

We have a 2002 and haven't used it much the past year or so, took it out last week and to my relief and joy, everything worked beautifully. We love our Alpine and the people we've come to know. We've had huge frustrations with the factory and are very encouraged by the postings here about the direction WRV service is going. Go Alpine!

[Kay Knott]

Hi Dave thank you for the welcome and the info. I thoroughly enjoy the forums, seems to be a great way to get info. We're probably 6 mo away from buying a new or new/used coach but am narrowing the field. I certainly liked the alpine we saw. It did not have the desk/buffet at the end of the table, the ceiling was not as high as they are now, none of which is an issue to me. The windshield was split and wonder if that is an issue at all with the Alpine. I know it is with some brands. I think my husband was concerned because it didn't have air brakes but in all I have been able to check out on them they appear to be well made. I appreciate all the help we can get.

Thank you.

Kay Knott


Originally posted by Dave Fernandez:
Hello & Welcome Kay:

I have owned or 38' FDDS since it was new in 2001. I have always been happy with WRV and our Alpine. In the last year WRV has made some GREAT changes in customer service and also on the production side. I have seen some great things out of WRV and the staff. I can not say enough about them. I have also found that the owners of Alpines are just as great.[/QUOTE]

[big jimbo]

My previous coaches had air brakes, and I am not pleased with the brakes on my Alpine.

It takes way too much pedal pressure to bring the beast to a fast stop.

I know someone who has added an air booster of some sort, for about $600, and he feels his braking is about 30% better. I intend to look into this in the near future.

[Jeff and Cheryl]

Kay,

As big jimbo points out, some of the year models have had breaks that require a lot of pedal pressure. The factory came up with a fix for this that has been acceptable for most folks. It requires replacing the fluid used to drive the power steering and brakes. Ted III has reported this made a world of difference. With my year model the breaking is no problem at all. I've had to make an emergency stop and had plenty of breaking power. There are numerous posts on this forum regarding the breaks. As for the split windshield, It is not problematic. The windshield too has been a topic for discussion from time to time here. The reason most of us would give for owning an Alpine is how it drives. I've talked to owners that have driven Prevost conversions that say the Alpine handles as well. Happy shopping

[Kay Knott]

Thank you Jeff, Jim and Sally. I thank you for the input. Shopping is fun but so hard too. I think we have narrowed it dow to 3 different coaches, Alpine, Kountry Star and Allegro Bus. All are rated very well. kThe Alpine and Kountry Str are rated as full time livable while the Allegro is rated for Snowbirding. Not sure what makes the difference. However, I like them all. Hopefull in about 5 months we will be ready to do it and we'll see what we find then.

Thanks again.

Kay

[OldForester]

I would add that out 2006 Alpine Limited has good brakes and stopping has not been a problem. It takes more room to stop because of size and weight than a small vehicle, but it stops well and doesn't take a lot of foot pressure on the brake, in our opinion. Some coaches seem to take more pressure, and the fluid replacement on those that do may be the answer.

Our Alpine is an absolute pleasure to drive. I have found I can comfortably drive more hours in a day in it than I can driving our 4Runner Toad.

[big jimbo]

<BLOCKQUOTE class="ip-ubbcode-quote"><div class="ip-ubbcode-quote-title">quote:</div><div class="ip-ubbcode-quote-content">Originally posted by Jeff and Cheryl:
Kay,

As big jimbo points out, some of the year models have had breaks that require a lot of pedal pressure. The factory came up with a fix for this that has been acceptable for most folks. It requires replacing the fluid used to drive the power steering and brakes. Ted III has reported this made a world of difference. With my year model the breaking is no problem at all. I've had to make an emergency stop and had plenty of breaking power. There are numerous posts on this forum regarding the breaks. As for the split windshield, It is not problematic. The windshield too has been a topic for discussion from time to time here. The reason most of us would give for owning an Alpine is how it drives. I've talked to owners that have driven Prevost conversions that say the Alpine handles as well. Happy shopping </div></BLOCKQUOTE>My last coach was a Prevost/1997 Marathon and I agree that the Alpine drives about as good, I wish it stopped as good.

[Kay Knott]

Sounds like the Alpines are over-all a good coach. Thanks for all the input.

Kay Knott
Fleetwood Southwind Storm
looking to upgrade.