Jim and I have had yet another fantastic example of the new WRV and we want to be on the list of "Raving Fans" that Mr. Ron Fraizer said he wanted to create in the press release annoucning his position of Director of Customer Service.
We have a 2005 FDTS 40' coach and are out of warranty. Even so, WRV has backed us up twice now big time!
Last summer they spent weeks repairing leaks and the damage they caused and now they just stepped up again and have agreed to repair our wind spoiler. The bracket has broken and caused paint and fiberglass damage. We don't have an estimate yet but with paint and fiberglass issues, it won't be cheap.
Chris, in Customer Service, went to bat for us and got approval for this to be handled by WRV. Thanks to Chris and thanks very much to the new WRV. We have had the pleasure to work with Mr. Fish and Mr. Fidele in the past and know from personal experience the new company plans are working!
Thank you WRV!
Jim & Ingrid McIntosh
2005 40' Limited FDTS