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Old 10-18-2017, 09:05 AM   #1
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2016 Phaeton Roof Imperfections

Bought 2016 Phaeton new and just went up to clean roof. Not "perfectly" smooth at front right & rear left corners (see photos). Should it be? I've had coach almost a year and no apparent roof leaks at either corner / anywhere (I did have to reseat the front windshield a few months ago due to a leak on the inside windshield). Thoughts?
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Old 10-18-2017, 09:52 AM   #2
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It shouldn't be loose. I'd be concerned wind turbulence during travel would cause the membrane to loosen even further.
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Old 10-18-2017, 09:56 AM   #3
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All of the fiberglass roofs will "bubble" a little with heat expansion as the fiberglass is not solidly glued down to allow for a little expansion, but that wrinkle where yours joins the front cap looks excessive. That could lead to a failure of the sealant and I would contact Tiffin about it.
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Old 10-18-2017, 09:57 AM   #4
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Quote:
Originally Posted by 60sumtin View Post
It shouldn't be loose. I'd be concerned wind turbulence during travel would cause the membrane to loosen even further.
Tiffins don't have a membrane roof, it is a solid sheet of fiberglass on top of a plywood sub surface.
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Old 10-18-2017, 12:14 PM   #5
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Email your pictures to Don Boyd at Tiffin Service and ask for his advice on what to do. Generally you don't need to do anything but Tiffin may advise you to bring it Red Bay for inspection and repair.
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Old 10-18-2017, 01:45 PM   #6
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That wrinkle is not supposed to be there. Roof and cap did not line up correctly and its Obvious due amount of caulking at each wrinkle. You will have more leaks in the future. A 2016 windshield should not have leaked. That could be a hint that further issues are hidden behind the caulking. If this were mine I would be asking for it to be repaired under warranty preferably at Red Bay as a local dealer would not do it correctly. Starting a email repair request is a very good idea.
After thought: Tiffin has a warranty on sidewall separation does it apply to the roof separation?
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Old 10-18-2017, 03:33 PM   #7
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Originally Posted by luvlabs View Post
Email your pictures to Don Boyd at Tiffin Service and ask for his advice on what to do. Generally you don't need to do anything but Tiffin may advise you to bring it Red Bay for inspection and repair.
I was going to post the same recommendation. Don's email address is: don.boyd@tiffinmotorhomes.com
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Old 10-19-2017, 12:08 AM   #8
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I would definitely plan a winter trip to Red Bay, they would fix that.

Take it home.
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Old 10-19-2017, 12:43 AM   #9
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Something is not right. The fiberglass isn't glued everywhere but there should not be any buckling like your roof. That corner of the coach might even have structural damage from contact with some object.
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Old 10-20-2017, 07:15 AM   #10
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Quote:
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Tiffins don't have a membrane roof, it is a solid sheet of fiberglass on top of a plywood sub surface.
You could be right but I've never seen a solid sheet of fibreglass wrinkle. Must be pretty thin to be able to do that.
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Old 10-20-2017, 01:06 PM   #11
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I was going to post the same recommendation. Don's email address is: don.boyd@tiffinmotorhomes.com


Bob . . . Thx! Do you by. Any chance know Don's official title / position at Tiffin?
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Old 10-20-2017, 01:06 PM   #12
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Thx all! Keep those opinions / ideas coming . . .
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Old 10-20-2017, 01:14 PM   #13
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Bob . . . Thx! Do you by. Any chance know Don's official title / position at Tiffin?
Don is, IMO, the most knowledgable service adviser that been with Tiffin for many years.

I'm sure if you sent him an email with a couple of your pictures, and then called him at 256-356-0261 Ext 3824, he will be able to help you.
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Old 10-26-2017, 09:57 AM   #14
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I received an informed opinion that the one piece roof is adhered with adhesive, zig zagged, to prevent raising or flapping while traveling. It is not laminated totally and there will be wrinkles depending on climate. As long as the fiberglass is not cracking or causing issues it is considered as cosmetic and normally does not cause issues.

Reasonable?
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