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07-27-2014, 06:57 PM
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#29
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Member
Thor Owners Club Tiffin Owners Club
Join Date: Apr 2012
Posts: 45
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Update. The nightmare still going on. Left the unit this weekend and the dealer acted like no big deal. They will get to it it's just that they are busy. LOL. Asked tiffin to pick up the unit and to take it to Red Bay for repair. They too are too busy to do that. If you are in the market for a class A not sure Tiffin should be your first option. I switched from Thor to Tiffin believing what I read about quality and customer service. Yet to see any of the two myself.
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07-28-2014, 05:10 AM
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#30
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Registered User
Join Date: Jun 2014
Posts: 132
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I feel you man.. I do. After the 60 some odd days I owned my Tiffin.
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07-28-2014, 05:35 AM
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#31
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Senior Member
Join Date: Jan 2011
Location: Fort walton Beach Fl
Posts: 1,060
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My Tiffin 11 Phaeton QBH cost me 7 months out of my life of 11 months of owner ship for repairs and almost $70,000 in lost money to get rid of the night mere. Never again!
__________________
Larry
2016 Entegra Cornerstone
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07-29-2014, 04:58 PM
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#32
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Member
Thor Owners Club Tiffin Owners Club
Join Date: Apr 2012
Posts: 45
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Update 2. Served both Tiffin and the dealer with the NJ Lemon Law letter (request for final repair attempt). Got a call from Tiffin right away. They will take the coach from the dealer back to Red Bay, have it repaired there. More to come....
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07-30-2014, 10:29 PM
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#33
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Member
Tiffin Owners Club
Join Date: Jul 2013
Location: El Mirage, AZ
Posts: 35
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I really believe their is more to this story then meets the eye....I had a 2014 36 La and now a 2014 40QbH and not ever any the problems described. I have been very pleased with both units and my dealer fix the small problems. Who is your dealer? You never did tell us.....
__________________
Jim,Tangie, and two Ragdolls, Shiloh, Joshua
2014 Tiffin Phaeton 42 LH All electric 
2011 Jeep Wranger Unlimted
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07-31-2014, 05:09 AM
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#34
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Member
Thor Owners Club Tiffin Owners Club
Join Date: Apr 2012
Posts: 45
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Quote:
Originally Posted by jjensen04
I really believe their is more to this story then meets the eye....I had a 2014 36 La and now a 2014 40QbH and not ever any the problems described. I have been very pleased with both units and my dealer fix the small problems. Who is your dealer? You never did tell us.....
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Interesting reply, more than meets the eye like what? Dealer is Stoltzfus RV in west Chester PA
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07-31-2014, 06:30 AM
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#35
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Senior Member
Join Date: Mar 2014
Location: Paoli, IN
Posts: 1,078
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Good job getting the dealer & Tiffin to take you seriously and agree to get it back to RB. I can imagine your disappointment in a brand new coach.
I hope you have many many trouble free year of trips in your future.
__________________
Karen & Gary Glamping is not for the faint of heart!
traveling in a 2011 Ventana 3433!
Looking for our next adventure!
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07-31-2014, 08:02 AM
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#37
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Member
Thor Owners Club Tiffin Owners Club
Join Date: Apr 2012
Posts: 45
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Quote:
Originally Posted by KarenS144
Good job getting the dealer & Tiffin to take you seriously and agree to get it back to RB. I can imagine your disappointment in a brand new coach.
I hope you have many many trouble free year of trips in your future.
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Thank you
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07-31-2014, 08:18 AM
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#38
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Registered User
Join Date: Jun 2014
Posts: 132
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Quote:
Originally Posted by Jrodrig18
Thank you
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Let us know how it goes, if not in the direction you wanted I know a lawyer that has sued tiffin several time over issues like this and won. (kinda easy to find him, google "Tiffin lemon law lawsuit" The fist thing that come up is article about the cancer patient and the lawyers name is listed ;-) There are several other interesting articles for light reading.
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10-02-2014, 07:27 PM
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#39
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Member
Thor Owners Club Tiffin Owners Club
Join Date: Apr 2012
Posts: 45
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Update3. The "thing" is back from Red Bay, spent 8 weeks there. They "fixed" all issues, repainted the side, changed the leveling system, cabinets, driver chair, passenger chair, slide frame, skylight, sink, macerator, closet door, etc etc etc. entry door was replaced to no avail the issue remains. For sale sign on.
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10-02-2014, 07:33 PM
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#40
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Senior Member
Country Coach Owners Club Solo Rvers Club iRV2 No Limits Club
Join Date: May 2011
Location: Vancouver, WA
Posts: 37,725
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Quote:
Originally Posted by Jrodrig18
For sale sign on.
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And one of the reasons we like to buy new although even that can be problematic as your story shows!
__________________
2009 45' Magna 630 w/Cummins ISX 650 HP/1950 Lbs Ft, HWH Active Air
Charter Good Sam Lifetime Member, FMCA,
RV'ing since 1957, NRA Benefactor Life, towing '21 Jeep JLU Rubicon Ecodiesel
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10-02-2014, 07:38 PM
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#41
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Member
Thor Owners Club Tiffin Owners Club
Join Date: Apr 2012
Posts: 45
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Quote:
Originally Posted by Mr_D
And one of the reasons we like to buy new although even that can be problematic as your story shows!
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Yes, my previous RV was bought used and no issues, the "new thing" ended up being the problem.
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10-04-2014, 09:10 AM
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#42
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Member
Damon Owners Club
Join Date: Aug 2014
Location: New Jersey
Posts: 57
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And this is why, one, I am not buying my first motorhome used, and, two, why I'm searching to a manufacturer who will go the extra mile to get it right the first time. I just don't want to pay over $100,000 for somebody else's POS, lemon. Life is too short and I'm not anywhere close to be knowledgeable enough to examine, especially a used, motorhome to find problems before buying. I'm in the process of researching to find a quality manufacturer who simply refuses to let a badly built unit out of his factory.
I was hoping Bob Tiffin might be such a manufacturer. It appears not.
Guess I'll return to looking at Newmar coaches.
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