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01-17-2017, 08:25 PM
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#1
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Junior Member
Join Date: Jun 2014
Location: Kelowna, B.C.
Posts: 29
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Buying parts from dealer vs Tiffin direct
We needed to replace the rock guard on our Tiffin Bus. We called Tiffin parts and got a price and almost ordered. I then called a local Tiffin dealer. The dealer was $100.00 cheaper....never assume.
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01-17-2017, 09:58 PM
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#2
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Senior Member
Tiffin Owners Club
Join Date: Mar 2012
Location: Portland, Oregon
Posts: 633
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What's a rock guard?
Rear mud flap?
Sent from my iPhone using iRV2 - RV Forum
__________________
Jeff & Gail
2019 Allegro Bus 40AP
2018 GMC Canyon Denali
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01-17-2017, 10:16 PM
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#3
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Senior Member
Newmar Owners Club Tiffin Owners Club Workhorse Chassis Owner
Join Date: Jan 2015
Location: Byhalia, MS
Posts: 3,367
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Quote:
Originally Posted by Ziggy07
We needed to replace the rock guard on our Tiffin Bus. We called Tiffin parts and got a price and almost ordered. I then called a local Tiffin dealer. The dealer was $100.00 cheaper....never assume.
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Are you sure the dealer is selling you the Tiffin part or an aftermarket piece?
I'm betting the dealer is selling aftermarket.
jt
__________________
2019 Tiffin Phaeton 40IH
2005 Newmar Kountry Star Gas (Sold)
2022 JL Wrangler 4xe or 2017 Harley Ultra in tow
JT, Em & the boys, Kong & Baxter (rescued grey tabbies)
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01-18-2017, 03:47 AM
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#4
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Senior Member
Join Date: Feb 2014
Location: Georgia
Posts: 1,127
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Also, beware Tiffin only uses Fedex. I bought something for $23.00 and the Fedex charge was $22.00. Dave
__________________
no more rv's
2018 Honda CRV
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01-18-2017, 09:24 AM
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#5
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Senior Member
Newmar Owners Club Tiffin Owners Club Workhorse Chassis Owner
Join Date: Jan 2015
Location: Byhalia, MS
Posts: 3,367
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Quote:
Originally Posted by allegro1x
Also, beware Tiffin only uses Fedex. I bought something for $23.00 and the Fedex charge was $22.00. Dave
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Wow. That's interesting. When I buy parts directly from Newmar there is no additional shipping fee. And for the most part the prices on the parts aren't out of line.
__________________
2019 Tiffin Phaeton 40IH
2005 Newmar Kountry Star Gas (Sold)
2022 JL Wrangler 4xe or 2017 Harley Ultra in tow
JT, Em & the boys, Kong & Baxter (rescued grey tabbies)
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01-18-2017, 09:31 AM
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#6
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Registered User
Join Date: Nov 2016
Location: indio california
Posts: 963
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Quote:
Originally Posted by allegro1x
Also, beware Tiffin only uses Fedex. I bought something for $23.00 and the Fedex charge was $22.00. Dave
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not true my friend they use USPS and also UPS I have purchased many things from TIFFIN direct just got a rear Alcoa center cap and it came USPS
got the free wiper arms there handing out and they came UPS
the rates are not quit like amazon though little pricy for sure
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01-18-2017, 01:05 PM
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#7
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Senior Member
Join Date: Feb 2014
Location: Georgia
Posts: 1,127
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To clarify my statement about Fedex - when I placed my order with parts the lady asked me how I wanted it shipped and I told her to ship it the cheapest way, because I wasn't in any hurry, so when I received my bill I called Tiffin and asked to speak to the parts mgr and I told him I was surprised that they had used Fedex and he told me that was how they normally shipped. Dave
__________________
no more rv's
2018 Honda CRV
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01-19-2017, 05:18 PM
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#8
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Registered User
Join Date: Nov 2016
Location: indio california
Posts: 963
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Quote:
Originally Posted by allegro1x
To clarify my statement about Fedex - when I placed my order with parts the lady asked me how I wanted it shipped and I told her to ship it the cheapest way, because I wasn't in any hurry, so when I received my bill I called Tiffin and asked to speak to the parts mgr and I told him I was surprised that they had used Fedex and he told me that was how they normally shipped. Dave
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maybe to your particular area. but like said I have received parts via USPS and UPS over the last few years
The wiper arms were free and they sent them UPS
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01-19-2017, 08:11 PM
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#9
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Senior Member
Tiffin Owners Club
Join Date: Aug 2016
Location: Bastrop Texas
Posts: 1,343
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I ordered a schematic from Tiffin. A xerox copy (6 pages) cost me 23.00 and they shipped it USPS and charged my 22 dollars and change for the shipping and handling. Won't fall for that again. Member said I should call Bob, had to ask who Bob was. Didn't call. So I guess they send stuff how ever they feel.
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01-20-2017, 11:29 AM
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#10
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Senior Member
Tiffin Owners Club
Join Date: Mar 2012
Location: Portland, Oregon
Posts: 633
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I ordered a control arm for IFS. If weighed about 80 lbs crated for UPS.
It cost 90.00 shipping to our residence.
Sent from my iPhone using iRV2 - RV Forum
__________________
Jeff & Gail
2019 Allegro Bus 40AP
2018 GMC Canyon Denali
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01-20-2017, 12:30 PM
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#11
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Senior Member
Newmar Owners Club Tiffin Owners Club Workhorse Chassis Owner
Join Date: Jan 2015
Location: Byhalia, MS
Posts: 3,367
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These posts reinforce some previous things I've read about exorbitant shipping fees from Tiffin. Amazing. I'm not sure I'd be ordering anything directly from them unless it were the absolute last resort.
jt
__________________
2019 Tiffin Phaeton 40IH
2005 Newmar Kountry Star Gas (Sold)
2022 JL Wrangler 4xe or 2017 Harley Ultra in tow
JT, Em & the boys, Kong & Baxter (rescued grey tabbies)
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01-20-2017, 01:22 PM
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#12
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Senior Member
Tiffin Owners Club Freightliner Owners Club
Join Date: Apr 2012
Location: Southern NM
Posts: 3,299
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I had Tiffin send something last year that was very small. Was charged something like $12 for shipping. I did complain about the shipping cost, plus it was the wrong part. Tiffin sent the correct part, paid for return shipping on the wrong part and reimbursed me my shipping.
__________________
2018 Allegro Bus 37AP
2014 Phaeton 40 QBH (sold)
2022 Jeep JLURD
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01-20-2017, 07:28 PM
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#13
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Member
Join Date: Oct 2016
Posts: 39
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I get aggravated because they never now what the shipping will be.
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01-20-2017, 11:10 PM
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#14
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Senior Member
Tiffin Owners Club
Join Date: Aug 2016
Location: Bastrop Texas
Posts: 1,343
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Quote:
Originally Posted by Mooshaker
I get aggravated because they never now what the shipping will be.
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Looks like who has a car payment due! I have a doctor like that.
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