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Old 11-08-2018, 08:37 PM   #85
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Originally Posted by languages1 View Post
Yes the RV was sold as new. No prior owner but us. No disclosure was made and it may have even come from Tiffin this way.
Has your problem been resolved?
I sure hope so.

Many folks have joined this conservation and, no doubt, would appreciate a follow up.

Please let us know what happened.

Thank you.
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Old 11-08-2018, 09:02 PM   #86
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Yeah, apparently you missed the part where this is an RV FORUM not a homeowners association. Hate to be so blunt but if you cant contribute to helping solve a problem on this RV Forum then GO SOMEWHERE ELSE?
I agree that this guy is not helping but neither are the other 99 percent . If 5 post say contact Tiffen do we need to hear it 25 more times? 7 pages beating a dead horse, take back to the dealer, contact Tiffen, should have checked it over and over.
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Old 11-08-2018, 09:05 PM   #87
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Wow ...tough crowd.
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Old 11-08-2018, 09:54 PM   #88
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Originally Posted by languages1 View Post
Wanted to respond to let everyone know the update on our motorhome. Tiffin has agreed to fix the roof and give us a warranty on the roof and interior from damage due to the roof for as long as we own the coach. They were not happy how it was delivered to us and no one appears to know what happened.

We are awaiting the repairs but took it out last weekend and fell in love with it. What a beautiful coach
Thanks for the update. I am very happy to hear that Tiffin took care of you. You got a great coach, I hope you enjoy many happy years with it.

Bill
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Old 11-08-2018, 10:11 PM   #89
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As previous owner of two tiffins I can say it was one of two situations. 1 as others have said it occurred after it left factory or 2 it was damaged factory and someone choose shortcut. Tiffin owners do not like to think it happens but it does. On my last phaeton I walk the line as it was built. Mine had the new one piece molded slideout. I noticed a 2.5” cut in the edge. Tiffin production supervisors did all they could do to convince me they could fix it, it was already installed so it was a terrible disruption to remove. I insisted, they replaced but bet you someone else got repaired unit. Get to the bottom of it, if tiffin is responsible quarantine they will stand behind. One piece roof was selling point, however I think I counted thirty something hole in my roof as it was installed. All necessary but you need to be happy. Hope this helps

Jerry


Ahhh, so you’re the one that caused the policy change where customer can no longer observe their coaches being built!
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Old 11-08-2018, 10:18 PM   #90
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I agree that this guy is not helping but neither are the other 99 percent . If 5 post say contact Tiffen do we need to hear it 25 more times? 7 pages beating a dead horse, take back to the dealer, contact Tiffen, should have checked it over and over.



Who and what is a “Tiffen “????
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Old 11-08-2018, 10:20 PM   #91
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Wanted to respond to let everyone know the update on our motorhome. Tiffin has agreed to fix the roof and give us a warranty on the roof and interior from damage due to the roof for as long as we own the coach. They were not happy how it was delivered to us and no one appears to know what happened.



We are awaiting the repairs but took it out last weekend and fell in love with it. What a beautiful coach


Glad to here the good news.
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Old 11-08-2018, 11:52 PM   #92
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Glad to hear they will step up and handle this, as others have said their reputation is stellar.
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Old 11-08-2018, 11:59 PM   #93
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Wow, why are you all so angry ? My observation is that the hassles involved in RVing seem endless and would take away the enjoyment for me. Okay, fire away !
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Old 11-09-2018, 12:12 AM   #94
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Wow, why are you all so angry ? My observation is that the hassles involved in RVing seem endless and would take away the enjoyment for me. Okay, fire away !
Nothing fire away at. Enjoy your houses just like we enjoy our RV's.
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Old 11-09-2018, 06:53 AM   #95
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We just bought a new Tiffin Allegra Red 33A 2018 model at the RVIA show in Pomona California from Mike Thompson RV. Could not wait to bring it home and had our walk through yesterday.

Anyways, we brought our baby home and this morning my husband went on the roof to check about solar panels when he discovered a 35 inch x 6 inch patch job on the roof.

Spoke to sales and they claim to know nothing about it. Has anyone ever experienced such an issue and how bad is this for the roof. We spent so much money and think that we need to return it because of the damage. Could this have come from the factory that way? I am so shocked, I would have never thought that something like this type of damage would be there at purchase? Would appreciate advise on what we should do about this and how bad this could be for down the road in the years to come?

thanks
being a tiffin owner, I would call Tiffin,with my vin number in hand and ask them about it! You will get a straight answer from them.Somebody will get you the answers you need....Good luck
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Old 11-09-2018, 06:53 AM   #96
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Wanted to respond to let everyone know the update on our motorhome. Tiffin has agreed to fix the roof and give us a warranty on the roof and interior from damage due to the roof for as long as we own the coach. They were not happy how it was delivered to us and no one appears to know what happened.

We are awaiting the repairs but took it out last weekend and fell in love with it. What a beautiful coach

I don't think "as long as we own the coach" is good enough. You don't know if you are going to own the coach for 1, 5, 10, or 20 years. If for some reason you decide to sell earlier and I'm buying it used from you and see or know about the roof problem, I'm either going to walk away from the purchase or offer you a very low discounted price to cover future issues. New buyers and many experienced ones are afraid of water damage and the first thing I look at is the roof and it's history. Either longr warranty or additional money back, ie discount for your troubles. Just my 2 cents.
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Old 11-09-2018, 07:16 AM   #97
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Sooo...go away then...

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Wow, why are you all so angry ? My observation is that the hassles involved in RVing seem endless and would take away the enjoyment for me. Okay, fire away !
Sooo...go away then...stop posting stupidity and go enjoy your houses. There's really ZERO reason for you to have registered/joined and RV FORUM if you don't have one. You could've researched without posting once, you obviously had formed your opinion way before registering and posting. All you've done here is waste peoples time responding to your drivel and taken up space on someone elses legitimate post. Ignorance is bliss, you must be one happy soul. Move on, delete your account, go enjoy your houses while we enjoy/use our mobile houses.
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Old 11-09-2018, 07:21 AM   #98
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so sorry to hear about your bad experience, don't worry call tiffin. I am sure it will all work out stay positive and focus on the good rather than the bad good luck!
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