Community Forums

brandontext · 12-15-2009, 05:49 PM

I replaced my steps a few months ago. The previous steps worked quickly. These steps are very slow. You have to wait about 2 seconds for the steps to come out completely. i asked Tiffin about this and they said I am out of luck. Any way to get them to retract quickly when the door is opened? JB

Pigman1 · 12-15-2009, 07:45 PM

Have you been lubing them frequently? I believe my instructions call for monthly. I don't do it that often, but when ours slow down a bit I get the "Grease Gun In A Can" out. If something is binding, you can also disconnect the motor and try to find the binding area. Need a bit of on-the-back work, but not difficult.

John

brandontext · 12-16-2009, 07:33 AM

They are brand new. No binding or lack of lubrication. I open the door and have to wait 1 or two seconds before the steps untrack. I bought the steps from Tiffin as a replacement for the old and installed them myself. Very simple. Maddening. John Brandon

Jim Stewart · 12-16-2009, 07:44 AM

Check the voltage?

wa8yxm · 12-16-2009, 09:16 AM

There are two possible issues: As Jim said. check the voltage AT THE STEPS. it may be you have a bad electrical connection or low battery voltage

#2.. The company may have changed the transmission gears so they extend slower.. I can think of basically two reasons to do this

1: Change of motor to a less powerful one means you can't move 'em as fast

2: Concerns of a customer getting injured when the steps come out too quickly (Call 1-800-dog-bite, I'm sorry to say that, at least at one time, WAS a valid phone number for just what you think ... A dog-bite attorney)

brandontext · 12-16-2009, 07:00 PM

I will check the voltage and connection, but I believe the attorney story. Sounds logical. Slow steps mean fewer law suits.

wa8yxm · 12-17-2009, 09:48 AM

I used to tell people how to choose an attorney.. I will publically post this "Advice" (Ok, ok it's a joke) here.

First open the yellow pages to Attorneys, (or lawyers or whichever section they list 'em in)

now turn on the television, and pick up a big black marker

Every time you hear an add for a law firm.. Cross it out.

Pick up the newspaper.. When you see an add for a law firm.. Cross it out

Turn on the radio.. WHen you hear an add for a law firm, Cross it out.

When you have finished crossing out all the attornies that advertise.. Take a coin and flip it to choose between the two remaining listings.

George Schweikle · 12-18-2009, 06:59 AM

Back to the topic (but a funny law firm search technique). I had the original step replaced on our '95 TREK a year or so back, and the new steps extended measurably slower; so much so that one had to do a mental pause before stepping out. I think the difference may be from using a smaller, less powerful and cheaper, motor. The weaker motor requires a different gear ratio and it takes longer to operate the step. We now have a '99 TREK with the original step, and it operates faster.

Quote:

Originally Posted by brandontext

I replaced my steps a few months ago. The previous steps worked quickly. These steps are very slow. You have to wait about 2 seconds for the steps to come out completely. i asked Tiffin about this and they said I am out of luck. Any way to get them to retract quickly when the door is opened? JB