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Old 05-26-2019, 05:47 PM   #1
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Tiffin Wayfarer Norcold Model N3141 Not Working On Gas

I have a 2019 Tiffin Wayfarer with the Norcold N3141 refrigerator. I've been have problems running it on gas. I hear the gas valve open, spark initiate, gas flames ignites, but immediately flames out. It does this repeatedly for about 4 tries, then the error code 2. It as though there is a timing problem between the gas valve opening and the spark...valve closes turning off flame. I can light the gas manually with an external flame thru the observation opening and it works fine until the refrigerator gets to temperature and cycles off. Has anyone else had this problem? I live in the Panama City, FL area and it is several months to even get an appointment to look at it...so frustrating. Any help on a Norcold service center in the northern FL, AL, GA area that that can look at this quickly would be appreciated. Obviously, the unit is still under warranty. Thanks in advance!!
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Old 05-26-2019, 06:50 PM   #2
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Is this the first time you have used it on Gas? I would check that the ignitor/sensor is in the flame. Also check that ignitor wire is properly attached to ignition module. It sounds heat sensor related to me.
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Old 05-27-2019, 12:15 AM   #3
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Error 2....LP Ignitor Issue
Remove LP burner cover, check electrode gap, clean burner, check wiring and ground for LP igniter.


Here is a Norcold Fridge Ignitor troubleshooting info
https://www.arprv.com/norcold-gas-valve.php
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Old 05-27-2019, 04:20 AM   #4
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Thanks for the response. Yes, I agree that it looks like an igniter issue. The spark electrode is about 1/8" from the burner tube and is not located in the middle of the burner slots...more to the outside. I would hope that this was an intentional design consideration. There isn't any room for adjustment since the igniter bracket mounting flange positions the probe over the slots. Apparently, this spark electrode is a combination igniter/thermocouple because it is the only probe in the flame area. When it does spark, it doesn't seem real strong. I don't think it's a control board problem at this point in time and will look more at the igniter.
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Old 05-27-2019, 04:23 AM   #5
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Quote:
Originally Posted by Old-Biscuit View Post
Error 2....LP Ignitor Issue
Remove LP burner cover, check electrode gap, clean burner, check wiring and ground for LP igniter.


Here is a Norcold Fridge Ignitor troubleshooting info
https://www.arprv.com/norcold-gas-valve.php
I appreciate the link Old-Biscuit...very helpful information! Nice to have a lot of experience in the RV community helping me out. You all are the best! I think I'll see if I can get another spark electrode. It's a new model so I may have to look a bit.
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Old 05-27-2019, 04:24 AM   #6
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Originally Posted by nvs4602 View Post
Is this the first time you have used it on Gas? I would check that the ignitor/sensor is in the flame. Also check that ignitor wire is properly attached to ignition module. It sounds heat sensor related to me.
Thanks for the response. Yes, I agree that it looks like an igniter issue. The spark electrode is about 1/8" from the burner tube and is not located in the middle of the burner slots...more to the outside. I would hope that this was an intentional design consideration. There isn't any room for adjustment since the igniter bracket mounting flange positions the probe over the slots. Apparently, this spark electrode is a combination igniter/thermocouple because it is the only probe in the flame area. When it does spark, it doesn't seem real strong. I don't think it's a control board problem at this point in time and will look more at the igniter.
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Old 05-27-2019, 09:52 PM   #7
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Is yours located in the driver side slide out next to the sofa bed? If so, also see if the gas line is getting folded or pinched somehow, restricting the flow of gas. Good luck!

Best,
-Mark
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Old 05-28-2019, 12:10 AM   #8
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Quote:
Originally Posted by WB4Z View Post
Thanks for the response. Yes, I agree that it looks like an igniter issue. The spark electrode is about 1/8" from the burner tube and is not located in the middle of the burner slots...more to the outside. I would hope that this was an intentional design consideration. There isn't any room for adjustment since the igniter bracket mounting flange positions the probe over the slots. Apparently, this spark electrode is a combination igniter/thermocouple because it is the only probe in the flame area. When it does spark, it doesn't seem real strong. I don't think it's a control board problem at this point in time and will look more at the igniter.
You can still adjust the electrode over the flame. I would increase the spark gap to more than the 1/8" it is currently at. It should be a 1/4 " or more. Just use a pair of needle nose pliers. Also make sure the tip is in the flame. You can also use a dental mirror and place it under the burner so you can make sure the flame is going up the pipe and hitting the defffuser inside it. I worked at Norcold for 14 years back in the 80's and 90's worked my way up from production into the research and development dept of engineering. I adjusted a lot of electrodes in my early days.
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Old 05-30-2019, 07:18 PM   #9
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You can still adjust the electrode over the flame. I would increase the spark gap to more than the 1/8" it is currently at. It should be a 1/4 " or more. Just use a pair of needle nose pliers. Also make sure the tip is in the flame. You can also use a dental mirror and place it under the burner so you can make sure the flame is going up the pipe and hitting the defffuser inside it. I worked at Norcold for 14 years back in the 80's and 90's worked my way up from production into the research and development dept of engineering. I adjusted a lot of electrodes in my early days.

I am so appreciative that I was able to benefit from your experience! I did as you suggested and the refrigerator now works perfectly on gas...not one hiccup! I carefully bent the electrode to increase the distance from slightly less than 1/8" to slightly greater than 1/4". I believe that increase allowed just a split more second of gas flow before there was sufficient energy for the spark to bridge the wider gap, which ignited the gas without a "blow out." So nice not to see Error Codes 2 and 3! Thanks again for taking the time to answer my question!
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