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Old 08-26-2008, 09:51 PM   #1
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Is there still problem with the new server or is it my system?
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Old 08-26-2008, 09:51 PM   #2
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Is there still problem with the new server or is it my system?
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Old 08-26-2008, 10:25 PM   #3
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I am able to move around OK.. but I did NOT go into the forum....



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Old 08-27-2008, 04:50 AM   #4
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Working fine for me. What are you experiencing?
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Old 08-27-2008, 07:17 AM   #5
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I also had issues with logging on to TRVN after the server change. Others also had the problems and are still experiencing them. I switched my browser from MS Internet Explorer to FireFox and I haven't had those issues since. IE is still giving me grief. Contact webmaster@tiffinrvnetwork.com for further assistance in getting things resolved.
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Old 08-27-2008, 08:29 AM   #6
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I have not been able to access it since Saturday either.
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Old 08-27-2008, 09:41 AM   #7
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I'm currently getting on,but it has been saying "server not available"
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Old 08-27-2008, 09:52 AM   #8
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Cannot log on with IE since change of server, anybody know what is going on????
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Old 08-27-2008, 02:28 PM   #9
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Xinys,
Welcome to IRV2 and the Tiffin forum.

I can get on with no problem, mabye try cleaning out your cookies and cache. and a re-boot, mabye something is not syncing up.
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Old 08-27-2008, 04:52 PM   #10
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I have been on the Tiffin rv network for the last two days since their server change on Sat. Everything seems normal.
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Old 08-27-2008, 08:24 PM   #11
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I've had problems off and on. I'll try Lenny's advice and see if that helps.
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Old 08-28-2008, 03:53 AM   #12
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Lenny...thanks for the advice, however my computer skills are pretty much limited to turning it off and on....I have no idea what "try cleaning out your cookies and cache, and a reboot " means, where do I get the info on this procedure????thanks
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Old 08-29-2008, 04:42 AM   #13
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We logged on yesterday with no problem, but cannot today just get invalid address from IE.
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Old 08-29-2008, 05:46 AM   #14
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The site is indeed up and running. Some of the problems that users are having are related to DNS pointers. Whenever you enter a url, such as www.tiffinrvnetwork.com, your computer checks the Domain Name Servers to resolve that URL into the IP address for that site's web server, then sends you there and connects you. Whenever a website changes a physical location, such as moving to a different server, it gets a new IP address. The webite admin then changes the DNS to look at the new IP address but it takes a while for this information to propogate across the web.

However, this is a multi-stage process and the old IP address is typically cached (or held) in your web browser. That way you don't have to go poll a DNS server every time you want to return to that website. The time that this cache is held in your browser can be minutes, or weeks. It varies. If you're still looking atthe old IP address you won't get into the new site.

To verify this, simply enter the IPaddress of the site into your browser window. Enter http://67.228.78.144 into the browser and if you get the www.tiffinrvnetwork.com website that way, but not when you enter the URL, then you need to clear your cache.

To clear your cache in Internet Explorer click onm the "Tools" menu at the top of your browser, then select "Internet Options" from the pull-down menu. Under "Temporary Internet Files" select the "Delete Files" box. A prompt window will pop up asking if you want to delete all offline content, select this and click on "OK". After it's done (it may take a bit) close off your browser, then re-open it. Your cache has no been cleared.

To clear out cookies follow the same basic procedure except use the "Cookies" box instead.
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