Vogt Tiffin Rally

[Dfreiberger]

I am excited! Our local Vogt RV dealer in Fort Worth, TX. is having a Tiffin Rally in Oct. I guess Bob Tiffin and a few others will be out for this 3 day event. Welcome for the first 60 RVs to sign up at the dealer. Sounds like fun, not to mention October weather is great here.

[pbucha]

I live 3 miles away from that dealership...coach is there now for some service in fact. Funny thing is, it doesn't make sense for us to camp there, but I feel like I'll miss all the fun if I don't! Will probably just drive over for a quick visit.

[Dfreiberger]

Originally Posted by pbucha

I live 3 miles away from that dealership...coach is there now for some service in fact. Funny thing is, it doesn't make sense for us to camp there, but I feel like I'll miss all the fun if I don't! Will probably just drive over for a quick visit.

Thanks no fun. You need to come set up and enjoy the folks and good times.

[Lt Dan]

It's a shame they didn't do the rally at Lake Grapevine like last time. That was much more fun that sitting in their parking lot.

[pbucha]

The sad part is, my coach is STILL there for service. 6-weeks wait for the privilege of bringing my coach to them, and now they have had it for 6-weeks. Doubt we'll ever go back there again for anything, even if they are only 3 miles away.

[Dfreiberger]

Originally Posted by pbucha

The sad part is, my coach is STILL there for service. 6-weeks wait for the privilege of bringing my coach to them, and now they have had it for 6-weeks. Doubt we'll ever go back there again for anything, even if they are only 3 miles away.

SIX WEEKS??? What could you possibly be waiting on? I took mine in for warranty work with a chit list of 12 items. ll were so called fix and got it back in 2 weeks and that was because I had to wait for a replacement awning to be shipped and installed.

With that said, I need to take it back in so that they can re-fix 4 of the items that they evidently did not fix right. They were mostly trim items; nothing major.

The new awning after only one use will not close all the way again. It is gapped about one inch on the front end by the passenger door. What a piece of junk from Carefree.

[pbucha]

The dealer basically didn't go to bat for us on the extended warranty they sold us. It sat there for three weeks, until I started dropping in every few days and emailing them. They finally got the warranty company to cover the repairs (minor, less then $900 worth) and then we had to wait for parts. Very poorly handled. I would have thought that by waiting the 6 weeks for my turn to get it into the shop, we would have received some kind of priority. Purchased the rig there, purchased the extended warranty (somewhat unwillingly) but didn't get any kind of special consideration. The worse part was the lack of communication. This could have been wrapped up so much quicker. The items we were paying for (Aquahot service, Winegard booster, Awning adjustments) The did in the first week. I foolishly expected them to be different....and they weren't. Tough lesson learned.

[Dfreiberger]

Originally Posted by pbucha

The dealer basically didn't go to bat for us on the extended warranty they sold us. It sat there for three weeks, until I started dropping in every few days and emailing them. They finally got the warranty company to cover the repairs (minor, less then $900 worth) and then we had to wait for parts. Very poorly handled. I would have thought that by waiting the 6 weeks for my turn to get it into the shop, we would have received some kind of priority. Purchased the rig there, purchased the extended warranty (somewhat unwillingly) but didn't get any kind of special consideration. The worse part was the lack of communication. This could have been wrapped up so much quicker. The items we were paying for (Aquahot service, Winegard booster, Awning adjustments) The did in the first week. I foolishly expected them to be different....and they weren't. Tough lesson learned.

Understand. I went to schedule an appointment and they told me about a six week backlog so I scheduled 8 weeks out. After I scheduled, I received an email telling me that it could take as much as four weeks depending on work and parts required. I took it in and told them I delayed 8 weeks and made an appointment and that I was not going to wait an additional for weeks after turning it in. What is the sense in having an appointment. They managed to do all the work immediately except for the awning they had to wait on warranty approval and shipment.

I do agree with you that if you purchase from them, you should get some priority within your warranty period but not the case. All dealers have become about the same. It is all about selling in volume yet they have these small service centers that cannot support the workload.

I hope this changes soon. They are revamping their dealership. They now have a new location for the Airstreams, the motorhomes are moving across the highway to the trailer center and the trailers are moving to the motohome side. Not sure how that will benefit but we will see.

[tjvogtiii]

I may have to go to Ft. Worth for the rally just because of my name, let alone all the fun of talking to fellow Tiffin owners.

[RVNewbie55]

We had been considering buying a close-out 2018, but in reading this and other similar posts I think we'll go back to looking at 2-3 year old models. We bought an extended warranty for our last coach through Wholesale Warranty Co., and were very satisfied with their service.

[Dfreiberger]

I am still looking forward to going and meeting fellow Tiffin owners.

[texunsam]

What are the dates? I might try and come up from Austin, but I don't have my Phaeton 40IH yet, so would just travel up to look (and drool).

[Dfreiberger]

The Rally runs from 25-27 Oct.

[1943D18]

Is there a link to this rally in Fort Worth?