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Old 02-22-2019, 05:54 PM   #1
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Wayfarer Sprinter random no crank / no start -- dealer replicated!

My 2018 Tiffin Wayfarer 24BW has been a joy, except for the 4 times it refused to start after stopping. 3 times after refueling and once while checking in to an RV park. My issue was identical to a number of videos posted on YouTube from all types of Sprinter chassis vehicles--put the key in, turn to on, wait for all warning lights to cycle including the glow plugs, turn to start and then nothing. No click of the solenoid; no turn of the starter. You could do anything after that and for the next 5-10 minutes you were hosed. Removing and reinserting the key, locking and unlocking via keyfob, changing rear shift positions, playing with hand brake, wiggling wires, etc. -- no joy. There have been a number of forum posts on this and YouTibe vids, some dating a decade back.

I took my rig into Mercedes and expected the typical response elicited by random gremlin complaints: "cannot reproduce." The good news is once the Sprinter service techs actually looked at my rig (that is a different message and rant) it reproduced as they moved the rig from their overflow lot to the service bays. They took the 15 minutes to drive it over, shut off the engine, tried to restart it for laughs and giggles and NOTHING! They hooked up all their diagnostics while it was being dumb and pulled the data they needed. The circuit board in the transmission was sending transmission starter lockout values to the main computer.

So... I now have it documented on my service order that they reproduced it themselves and the steps they went through (yay!), they diagnosed and replaced the circuit board, and if it continues I now have a paper trail where they were able to reproduce.

And for my next trick...

Best,
-Mark
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Old 02-23-2019, 02:23 PM   #2
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Oh joy, something else to look forward to. Curious how you got it started other times it quit so I have something to check.
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Old 02-23-2019, 03:35 PM   #3
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Just German engineering trying to beat epa regs? Dave
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Old 02-23-2019, 11:09 PM   #4
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Quote:
Originally Posted by dennish2024 View Post
Oh joy, something else to look forward to. Curious how you got it started other times it quit so I have something to check.
Only seems to have happened with a small handful of sprinters over the years. Luck of the draw I guess. Letting it sit 10 mins it would resolve itself.

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-Mark
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