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Old 12-17-2018, 09:20 AM   #1
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Alvarado Service Center

Just called the REV service center in Alvarado, TX for some warranty work I needed done. Was informed they no longer will do warranty work. This is very disappointing since I live close by and this was the deciding factor in purchasing a Southwind over a Tiffin.
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Old 12-17-2018, 09:53 AM   #2
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Call the factory and be sure you are getting the correct information. However, I have used them several times....and will never ever go back.
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Old 12-17-2018, 09:59 AM   #3
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Factory Confirmed it. I also asked if this was just for warranty work or are they closing down. Her answer, "We don't know."
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Old 12-17-2018, 10:14 AM   #4
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The whole setup down there was strange. Something in Texas state law that prohibited operating a service center unless you were a dealer or something like that. The REV Alvarado service center was actually operated by MHS next door.
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Old 12-17-2018, 10:31 AM   #5
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I bought it at MHSRV. Problem is there, it's rediculous wait times to get it in.
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Old 12-18-2018, 04:48 AM   #6
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Sometimes independent shops are able to work on warranty items. Pick up the phone, call a number of different shops, and ask a bunch of questions. Can't hurt anything.
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Old 12-18-2018, 07:36 AM   #7
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I talked with Fleetwood and was told the only places to get warranty work are dealers who sell Fleetwoods. Really limits the options. Only dealer in the Dallas/Ft. Worth area is MHSRV. Anyway, I mainly posted to let others know that the South REV service center is no longer for warranty work.
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