Bounder: Another "thumbs up" to Fleetwood Customer Service

[Clayobx]

So sorry Ms Bery has "moved on". She was great. When ordering parts for our 2003 Excursion I always followed the prompt that placed me directly to "parts". When I had a technical question I used customer relations. Never had a problem with service! However, I too needed a porch light, parts told me the design had changed and most likely a 97 American Dream part or parts will be difficult to match up. You'll find the necessity to modify a lot, for example, I modified the lighted entry handle, hole patern had changed, chrome exhaust tip, porch light. You get the point. Tooling and vendors change constantly.

[akeyzoo]

They have been awesome for me. With AC support I always seemed to end up using email communication directly with the service rep and they were fast and thorough. I will strongly consider AC for my next coach (in the far distant future!!)