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Yes, components like batteries, tires, etc., do have a warranty of their own from the manufacturer. I would get the name, date code, and model number off the batteries, call the manufacturer and see what the procedure is for getting replacements and where their nearest dealer is. Then call the dealer and see how they can help you.
I agree with RJay that $500.00 is out of line for replacements, but then if you're at a dealership it's not uncommon to see ridiculous prices. Would you be comfortable replacing them yourself? That's your other option if you want to save money. Check your owners manual for info on what size battery's you'll need. I imagine you'll be looking for something around 900 to 1000 CCA's (cold cranking amps).
With battery's so new the only thing I can think of is that you have a dead cell. Those can crop up at any time without warning. It can be the result of over charging and boiling off the electrolyte. Even maintenance free battery's can have that happen. Or, it could just be a manufacturing defect.
Lastly, we have all been where you are on repairs to your coach. It is extremely frustrating, to say the least. All I can tell you is that it will get better but a sense of humor and persistence is vital. Reading the manuals, Googling, and this website will take you a long ways.
Good luck and safe travels!
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Bob Adams
2005 Beaver Monterey Laguna IV
C9 400hp Allison Xantrex RS2000 Onan Aqua Hot CRV
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