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Old 10-03-2016, 03:51 PM   #1
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Calling American coach owners

Hi everyone. I am in the market for a new DP. I really liked the AC coaches I looked at in Hershey. What I would like to know is how has your ownership experience been? How is the warranty service and cs in general? Has the coach been reliable? Any common issues?

I currently own a Newmar gasser and want to move up in the next year or so. I love my Newmar, but the AC coaches look stunning. The best I have seen in thier class

Appreciate your thoughts

Thanks
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Old 10-04-2016, 07:13 PM   #2
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My vintage Eagle is a completely different beast than the current coaches.

But, American Coach treats me like a just bought a 2017 Eagle whenever I call for component sourcing or technical assistance.

So, customer service I would have to give an A+.
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Old 10-05-2016, 08:51 AM   #3
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Couldn't agree more! Always loved American Coach and have been looking at them for years. We too, recently moved from a late model gasser to this. Can't even compare the two. Wish we would have just stepped up directly to this, but hindsight is 2020!

My 2016 was the last of the Allied Recreation Group-built coaches; the new ones are all REV Group (also owns Monaco & Holiday Rambler, so you'll see some similarities among those peer coaches if you compare online. Looks like the similar product lines are sharing some components).

No big issues with our coach and so far, everything has been pretty good! Minor issues only, which unfortunately you can expect with any new coach growing pains. Wish it wasn't that way, but nature of the RV industry beast.

AC customer service has been great. (Dealer service is another story). I'm only a few months in, but very, very satisfied with this coach. Feel free to PM me if you have any other questions.

Best of luck in your shopping!
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Old 10-05-2016, 10:08 AM   #4
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Couldn't agree more! Always loved American Coach and have been looking at them for years. We too, recently moved from a late model gasser to this. Can't even compare the two. Wish we would have just stepped up directly to this, but hindsight is 2020!

My 2016 was the last of the Allied Recreation Group-built coaches; the new ones are all REV Group (also owns Monaco & Holiday Rambler, so you'll see some similarities among those peer coaches if you compare online. Looks like the similar product lines are sharing some components).

No big issues with our coach and so far, everything has been pretty good! Minor issues only, which unfortunately you can expect with any new coach growing pains. Wish it wasn't that way, but nature of the RV industry beast.

AC customer service has been great. (Dealer service is another story). I'm only a few months in, but very, very satisfied with this coach. Feel free to PM me if you have any other questions.

Best of luck in your shopping!
Can you expand on this a little? Who owned them before/now what dates etc?
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Old 10-05-2016, 10:35 AM   #5
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I bought my 2011 new did the VIP pickup that was great! Normal break in issues nothing earth shaking.
My trips have been hop in and go no issues, kinda like it should be
Customer service over the phone or email is Fantastic!!
I've owned 3 Fleetwoods 1 Tiffin and back to American Coach
Happy Trails
BTW My understanding is Allied Rec and REV are the same company just a name change.
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Old 10-05-2016, 02:39 PM   #6
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Can you expand on this a little? Who owned them before/now what dates etc?
Same company, but with more growth and a new name.

The company has expanded and there have been a lot of leadership changes in the last 3 or so years since the name change in the Fall of 2015 From Allied Recreation Group to REV Group.

The company's strategic direction has grown and evolved as well, bringing back a new suite of Monaco and Holiday Rambler coaches when they bought those assets from Navistar back in 2013. (With the addition of the new HR and Monaco coaches for 2017, you'll see some interior/exterior components shared across those rigs and the AC line now. My coach was a late 2015 build before all that).

It's a huge company and they make more than just RVs (heavy trucks, buses, emergency vehicles, etc). As of right now, all the RV-related companies under the REV umbrella pretty much operate as separate entities for unit production.

Here's their corporate website. REV Group, Inc. – Vehicle Manufacturers – Specialty Vehicles

Does this help?
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Old 10-05-2016, 02:52 PM   #7
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Also, this PR just came out today: REV Group Eyeing Completion of $6M Renovation | RV Business

All good stuff!
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Old 10-05-2016, 05:43 PM   #8
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Same company, but with more growth and a new name.

The company has expanded and there have been a lot of leadership changes in the last 3 or so years since the name change in the Fall of 2015 From Allied Recreation Group to REV Group.

The company's strategic direction has grown and evolved as well, bringing back a new suite of Monaco and Holiday Rambler coaches when they bought those assets from Navistar back in 2013. (With the addition of the new HR and Monaco coaches for 2017, you'll see some interior/exterior components shared across those rigs and the AC line now. My coach was a late 2015 build before all that).

It's a huge company and they make more than just RVs (heavy trucks, buses, emergency vehicles, etc). As of right now, all the RV-related companies under the REV umbrella pretty much operate as separate entities for unit production.

Here's their corporate website. REV Group, Inc. – Vehicle Manufacturers – Specialty Vehicles

Does this help?

Yes, thanks a lot!
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Old 10-05-2016, 05:48 PM   #9
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Quote:
Originally Posted by FormerBoater View Post
My vintage Eagle is a completely different beast than the current coaches.

But, American Coach treats me like a just bought a 2017 Eagle whenever I call for component sourcing or technical assistance.

So, customer service I would have to give an A+.
+ 1.... and I'll add I can still get parts for my 17 year old AC Eagle from AC
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Old 10-05-2016, 05:49 PM   #10
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I went to Hershey this September with my eyes on 4 manufacturers; Tiffin, Nemwar, Entegra and American coach. They all had their plusses and minuses. I was most impressed with AC's revolution line. The floor plan, fir and finish etc was super nice.

I love my Newmar and their CS has been very good, so I would be reluctant to switch to another manufacturer. That's why I am asking your opinions.

Thanks again for all the responses
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Old 10-05-2016, 08:49 PM   #11
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I agree They still help me with my 20 year old coach. I believe I have had more problems then most and I cannot tell you why.
I just keep working on them, which I could afford a newer one.

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Old 11-01-2016, 07:07 PM   #12
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I know this thread is already a month old, but I would love to see more conversation about REV Group Coaches - especially the American Coach & Monaco lines. There really isn't a lot of discussion on these coaches that I can find either here or in the Monaco Group. Many, many more owners have the older Fleetwood, American, and Monaco coaches before Allied/REV took over, so it can be somewhat difficult to find to find discussions bout REV coaches.

This week I'm in the process of trading my 2007 Diplomat for an REV Group 2017 Diplomat (same as an American Revolution). These are very different coaches today, and have their own set of nuances to discuss and mull over. If anyone has any suggestions about how to search for threads on REV coaches, please share.
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Old 11-01-2016, 07:34 PM   #13
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I know this thread is already a month old, but I would love to see more conversation about REV Group Coaches - especially the American Coach & Monaco lines. There really isn't a lot of discussion on these coaches that I can find either here or in the Monaco Group. Many, many more owners have the older Fleetwood, American, and Monaco coaches before Allied/REV took over, so it can be somewhat difficult to find to find discussions bout REV coaches.

This week I'm in the process of trading my 2007 Diplomat for an REV Group 2017 Diplomat (same as an American Revolution). These are very different coaches today, and have their own set of nuances to discuss and mull over. If anyone has any suggestions about how to search for threads on REV coaches, please share.
I've seen this Diplomat being the same as the Revolution several times. Other than floor plan and shared systems(which is the same on every make and model). The Diplomat looks nothing like the Revolution. Different dash. Different exterior. Different chassis. Different floor plans other than the 43G. Many differences inside. We looked at Monoco/Holiday Rambler. The finish inside the Diplomat does not compare to even the entry level AC Revolution.
That being said, we have had our AC Tradition for only 2 months now and we could not be happier. We love it. It's a fantastic coach.
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Old 11-01-2016, 10:53 PM   #14
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I've seen this Diplomat being the same as the Revolution several times. Other than floor plan and shared systems(which is the same on every make and model). The Diplomat looks nothing like the Revolution. Different dash. Different exterior. Different chassis. Different floor plans other than the 43G. Many differences inside. We looked at Monoco/Holiday Rambler. The finish inside the Diplomat does not compare to even the entry level AC Revolution.
That being said, we have had our AC Tradition for only 2 months now and we could not be happier. We love it. It's a fantastic coach.
On the 2017 Models they seem to share more similarities than differences, including 4 out of 5 identical floorplans. (There's no "P" floorplan for the new Dip.) Spec lists show the systems and components are pretty much the same. As you said, there are differences in the dash area and exterior design features, including a side radiator on the Revolution. And you are certainly correct about the interior finishings - the Revolution is definitely a bit more "upscale" in that regard. It also is priced about $50,000 more - most likely largely due to the upgraded interior finishings.

I'm happy to hear that you are liking your new Tradition so much. We are Looking forward to enjoying our new REV Diplomat as well. It's a "world apart" from our current Diplomat. Haven't seen too many complaints about the new REV Group coaches, so I am hoping that the first year break-in period will be a pleasant experience.
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