Fleetwood/American Coach Reps

[Pepper2]

I'm not feeling well this week, so maybe my perspective is a little off here. But it seems to me that this fellow is trying to perform a service to the community here and he is taking it on the chin for doing so. Some of you need to back off.

[Brian W]

Originally Posted by Pepper2

I'm not feeling well this week, so maybe my perspective is a little off here. But it seems to me that this fellow is trying to perform a service to the community here and he is taking it on the chin for doing so. Some of you need to back off.

Hope you feel better. Haven't seen anything that bothers me so far.

[SarahW]

Originally Posted by Brian W

Sarah,
That's the one. Don't know when you came through but we have doubled in size since last summer.

We may be passing through there again this April, on our way from Hot Springs AR to Atlanta. I'll wave at ya.

[pagosajoe]

First - we love our Discovery. Second, thanks Brian, for taking this on.

I have to agree on the fact that quality control needs to do a far better job of catching "things" before the coach is delivered, and the new owner has to do the QC job. We encountered lots of "small issues", but one BIG one - the driver's side cabinets were not attached to the wall studs, causing the entire cabinet set to pull away from the wall. Scary. Fleetwood stood up to this, and wrote a check to cover the costs of the repairs. They didn't cover the 400 miles trip to a dealer to have it done and stay in a local hotel. And yes, it would be nice to have an extension of the warranty when things like this happen.

I will give recognition to La Mesa in Albuquerque, who helped resolve all these issues - great folks to work with.

[jeryan59]

Originally Posted by Brian W

I work for a large dealership and we have a month long expo/show. Each week different reps come in for each product we carry. This weeks reps are from Fleetwood/American Coach. If anyone has any questions they would like me to ask, just let me know and I will be glad to ask.

I have a '09 Eagle, the step cover is slower than molasses. My '99 step cover seemed to be hydraulic, it closed very quickly with a flip of a toggle, the '09 must be electric and has a switch you must hold. It makes a lot of moaning sounds going in and out. Any advise what to look for and/or can the motor or mechanism be changed? Not big enough deal to take it back to Indiana. Thanks.

[Brian W]

Originally Posted by jeryan59

I have a '09 Eagle, the step cover is slower than molasses. My '99 step cover seemed to be hydraulic, it closed very quickly with a flip of a toggle, the '09 must be electric and has a switch you must hold. It makes a lot of moaning sounds going in and out. Any advise what to look for and/or can the motor or mechanism be changed? Not big enough deal to take it back to Indiana. Thanks.

Will ask one of our techs for you tomorrow

[LVRVLUVR]

Originally Posted by NLOVNIT

When is QC going to take responsibility & start catching & taking care of all the mistakes BEFORE the RV leaves the factory & an owner takes possession? It shouldn't be up to us to discover them & then have our coaches spend weeks/months at a dealer/factory getting stuff fixed that were screwed up/missed by the factory build.

When are they going to give us more light full-body paint options? Black/dark colors are too hard to keep clean & absorb heat making it harder to keep the interior cool when it's hot out/we're parked in sun.

When are they going to start putting TV's in lifts like Newmar does? Not all of us like to look at a big black box when it's not in use & we don't like a TV that disappears behind a closed slide.

I'm sure I'll think of more, but that's it for now.

Not to be all negative, so thank them for the FMA rallies. FW treats their customers well at these. I always look forward to attending them.

Lori-

and don't forget horsepower.... we love horsepower

[LVRVLUVR]

Originally Posted by JMonroe

I'm with Lori on the quality control issues. Ours made multiple trips back to Decatur. The service department treated us very well but that's not where I look to be spending "quality time" with our new RV.

I'm also with Lori on the floor plan updates needed. Our next coach will have something similar to a Newmar floor plan we saw in Tampa - a couple of very comfortable lazyboy style chairs looking directly across at a large TV, on a lift, on the opposite side of the living room (directly in front of me).

We love the colors of our rig and get many compliments. I see other A/C rigs of similar vintage and older with a similar color pallet. Since we bought ours they seem to be trending toward the darker colors. We will not be ordering a dark colored coach when the time comes. The same goes for the interior wood colors.

While we're on the subject of wood - the amount of it is overwhelming. I think a simple thing like eliminating the 6" wood "frame" around the slide out perimeter would go a long way toward relieving the "wood shop overload".

that's a sweet look'n coach right there

[Brian W]

Got just a second this morning with the rep before she had to start training with our sales staff. Anyways, they are introducing new interior wood called Toffee and she said it is much lighter.

Don't know if this has been discussed yet, but a new model is being introduced in the American Coach line. Think she said it is going to be called Allegiance and will be between Revolution and Tradition and is meant to compete with Dutch Star.

Will post more info as I get it.

[smlranger]

Originally Posted by jeryan59

I have a '09 Eagle, the step cover is slower than molasses. My '99 step cover seemed to be hydraulic, it closed very quickly with a flip of a toggle, the '09 must be electric and has a switch you must hold. It makes a lot of moaning sounds going in and out. Any advise what to look for and/or can the motor or mechanism be changed? Not big enough deal to take it back to Indiana. Thanks.

We seem to have the same type of step cover mechanism.... an electric motor driven slide step. Mine started to slow down and bind at times. I cleaned the aluminum tracks on which it slides along the side and sprayed those with silicone. I also sprayed the long rod with teeth under the cover with a good spray lube and it now works as smooth as silk.

[JMonroe]

Was talking with another A/C owner this morning. Suggest they reverse the floor plan. Put the full wall slide on the passenger side so we can fully enjoy a nice big awning.

[edgray]

Originally Posted by Brian W

Got just a second this morning with the rep before she had to start training with our sales staff. Anyways, they are introducing new interior wood called Toffee and she said it is much lighter.

Don't know if this has been discussed yet, but a new model is being introduced in the American Coach line. Think she said it is going to be called Allegiance and will be between Revolution and Tradition and is meant to compete with Dutch Star.

Will post more info as I get it.

according to the website, it is being introduced as a 2016 model, two floor plans, and the smaller 39 footer has a base MSRP of $411+K.......yikes!

[NLOVNIT]

Originally Posted by Brian W

... Allegiance... is meant to compete with Dutch Star.

They may be getting closer with the MSRP, but AC's got a long ways to go with that competition thing. DS has it sewn up with 13 floorplans, including a wheelchair friendly version. When AC

Lori-

[novi2some]

Why does Fleetwood use woodgrain applique on the crown mouldings used on Bounder models? On my 2010 Bounder, the applique is coming off in the bedroom, in the rear bath and the living room above the slide.