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Gulfstream factory service
10-15-2009, 06:03 PM
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#1
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Junior Member
Join Date: Aug 2009
Posts: 25
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Just purchased a used Gulfstream pusher only to find out they do not service at the factory, who has the best name out there for service (slide adjustment-new door and slide seals-rubber roof relacement) and do not care where you purchased it
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10-16-2009, 04:09 AM
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#2
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Community Moderator
Gulf Streamers Club Country Coach Owners Club Appalachian Campers
Join Date: Mar 2000
Location: Chattanooga, Tn.
Posts: 7,952
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Where are you located right now? Or are you headed to a warmer area for the winter?
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Mike, Certified Master RV Technician
Amy, RV Merchandiser; Roxie & Mei Ling, four legs each
2000 Gulf Stream Scenic Cruiser & 2 toads
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10-18-2009, 05:51 PM
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#3
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Junior Member
Join Date: Aug 2009
Posts: 25
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Live in Michigan north of Detroit 180 miles heading south to Fl. nov. 1st, thanks for your reply
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10-18-2009, 07:27 PM
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#4
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Community Moderator
Gulf Streamers Club Country Coach Owners Club Appalachian Campers
Join Date: Mar 2000
Location: Chattanooga, Tn.
Posts: 7,952
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What kind of work are you looing for?
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Mike, Certified Master RV Technician
Amy, RV Merchandiser; Roxie & Mei Ling, four legs each
2000 Gulf Stream Scenic Cruiser & 2 toads
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10-18-2009, 08:37 PM
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#5
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Junior Member
Join Date: Aug 2009
Posts: 25
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Living room slide (cable-hydraulic) adjustment and all rubber gasket replaced on slide
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10-19-2009, 06:05 AM
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#6
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Community Administrator
Newmar Owners Club
Join Date: May 2000
Location: Newark, DE
Posts: 13,600
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Give Newmar a call.
800.731.8300
They now work on all makes and models, and are a couple of miles from the Gulfstream factory in Nappanee.
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Adios, Dirk - '84 Real Lite Truck Camper, '86 Wilderness Cimarron TT, '07 DSDP, '11 Virtual RV
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10-19-2009, 10:14 AM
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#7
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Junior Member
Join Date: Aug 2009
Posts: 25
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Having been a Newmar owner and spoiled by there great after sale service it is hard to imagine a coach manufacture NOT having there own service center , I am grateful that Newmar has the good sense to offer other brands there expertise in providing after sale service I am aware of there offering and wanted to @#*#@ about Gulfstream, there dealer service network seems to be lacking as well. thanks again for help
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10-20-2009, 12:55 PM
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#8
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Junior Member
Join Date: Aug 2009
Posts: 25
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RV Wizard , I was hoping you had some Gulfstream info pertaining to my situation?
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10-20-2009, 09:11 PM
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#9
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Senior Member
Join Date: Jan 2004
Location: Any where we park
Posts: 148
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I have been to RV One in Elkhart, IN. to have work done on my coach. I attempted numerous times to schedule work at the factory and was given the brush off. They did refer me to RV One.
The work we had done was a gasket replacement on the main slide, interior items that were out of adjustment, generator. Also had the passenger seat replaced.
We also went to Freedom RV in Tucson immediately after purchasing the coach for entry door adjustment, bay doors needed adjustment and touch up paint work.
Having talked with individuals who at the factory when I was there, they were less than pleased with the results of the work and in some cases had problems caused by GS when they returned the coach.
I had friends staying at Newmar and they praised the work done there. Coach returned daily with a detailed list of the repairs completed, etc.
Last time I experience that type of customer service was when I owned a Winnebago.
Now that I am out of warranty, I won't even deal with GS. They would not return my calls when I was in warranty, so I feel the same level of customer service will continue.
Bob
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2008 Gulf Stream Tour Master T40B 330 Mercedes
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10-21-2009, 03:39 AM
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#10
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Community Moderator
Gulf Streamers Club Country Coach Owners Club Appalachian Campers
Join Date: Mar 2000
Location: Chattanooga, Tn.
Posts: 7,952
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Quote:
Originally Posted by baja
RV Wizard , I was hoping you had some Gulfstream info pertaining to my situation?
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Check your messages. I sent one a few days ago but did not hear back from you.
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Mike, Certified Master RV Technician
Amy, RV Merchandiser; Roxie & Mei Ling, four legs each
2000 Gulf Stream Scenic Cruiser & 2 toads
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