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Old 08-06-2015, 04:03 PM   #1
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Country Coach Owners Club
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Great Experience At Oregon Motorcoach Center

We arrived the night before our appointment for chassis work and inspection and parked in the yard with an electrical hookup.

At 7:30am Jim explained the process and confirmed the work order. No cost was estimate given or requested.

At 4:00pm the rig was parked and ready for us to occupy for the evening. All the work was completed.

Dave, the chassis mechanic who serviced our front hubs, air dryer and differential, has had 20+ years Country Coach experience. He speculated that he put the first 60 miles on our rig.

The cost was very reasonable.

The premises were spotless and organized which is unusual for a large truck shop.

Communications were clear and all the people we met were friendly, competent and engaging.

This is the best repair facility I have ever experienced. (I have been responsible for several large truck repair facilities in my past career. )

Warning:

Although at 97,000 miles the front brake drums were like new, the grease in the packed right front hub was fully liquified. We were lucky there was no bearing damage.

Get your greased hubs inspected earlier than we did!

OMC was a great experience!
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Old 08-06-2015, 07:58 PM   #2
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Dean
Good to know I have had a lot of work done at Carrier RV Service next door to them. I think we may try OMC next just to get a feel of things, I now I will bypass CC
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Old 08-06-2015, 08:45 PM   #3
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Quote:
Originally Posted by deandec View Post

Warning:

Although at 97,000 miles the front brake drums were like new, the grease in the packed right front hub was fully liquified. We were lucky there was no bearing damage.

Get your greased hubs inspected earlier than we did!

OMC was a great experience!
My bad.....the shoes, not the drums, were in like new condition at 97,000 miles.
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Old 08-06-2015, 09:19 PM   #4
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Dean - You have had the same experience we did last year. And we called them about four days out, and they worked us in.

Jim we knew. And I also know who Dave is too. We worked with Vern, another CC vet.

They fixed items we did not even know were broken! (I had a rear slide that seemed to be getting a bit out of alignment when closing. Thought it would be an adjustment. They found a broken weld, and had it fixed and realigned in the same day. We had various other items repaired, and worked with them on developing quotes for future modifications.

Many times in this day an age, it's all to easy to not get what you paid for. OMC has a shop rate that their proud of, and IMO, they earn it. I personally do not mine paying a bit extra, for a bit extra expertise and professionalism in a shop. Such is my opinion of OMC.

We'll be contacting them on the end of this trip, for some cabinet work and other misc. item too.

Glad they're still a good place to work with, and congrats on getting your repairs completed to your satisfaction.

Best,
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Old 08-06-2015, 11:12 PM   #5
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I go to OMC for chassis stuff and Carrier&Sons for house stuff. Either one can do any of the jobs but I like to "spread the wealth" . Both places are great and do give a 10% parts discount to NorthWest Country Coach club members
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Old 08-06-2015, 11:18 PM   #6
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Might have to give Oregon MC a try. Sure don't trust any of the shops around the stick house and I used to keep their store open on Sat for one! They are so far out that they take list price and add 30% to it when I can buy it below or at list at other dealers.
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Old 08-07-2015, 04:00 PM   #7
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i just had carrier & sons replace the air dryer and a section of bead on awning that was missing. teresa was nice and the mechanic tony did an excellent job, getting things done right on time (he had 14 years' experience as a tech in cc). their rate was very competitive, in my mind next time i will try omc for chassis jobs.
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Old 08-20-2015, 08:27 PM   #8
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I live in Iowa and we have used OMC for the last two years because the do what they say, and do it well. Thier price may be a bit high but I have never had a problem with the finished product. It better be good since I wander 1750 miles to get it done.
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