I have a 2004 Allure the step well cover got stuck in the fully extended position. The problem turned out to be the stop switches, these were disabled and the cover now works fine. In regard to getting to the motor or mechanism that runs the cover I was never able to do that. The shop that fixed my step was able to get ahold of the person who did the design work for Country Coach, he gave them instructions on modifing the wiring to bypass the stop switches that were a design problem. The shop that did the work for me is Cal-Western there number is 562-802-2786, good luck hope this helps.