We have not had work at CC. Visited the place while having work at OMC (another great and respected shop, with just as many veteran CC factory workers as CC). We popped in unannounced, and were still given a very brief tour. The main building behind the offices, or the first section of it which is all that we saw, had as much space for consigned coaches as it did space for working. The waiting room had two or three couples, so work was going on. I visited with them, and they all seemed pleased as we are to see CC starting back up. And nothing but positive comments.
This was August of 2014, and we went to OMC because I'd had started conversation with them prior to us stopping in on our way back from Alaska.
I feel that CC, OMC and Premier (which I have not visited, but word of mouth gives me this opinion) area all going to take good care of anyone that needs help. Prices should be relatively close to the same in all three places. I believe CC and OMC have the same Country Coach expertise in their staff. Premier probably does too. Yep, having the actual build data and blue prints is nice for CC. But, the lead gent helping us on our coach, both worked on the assembly line that built out coach. And later spent several years in the field for CC helping other service repair areas under warranty repairs, sort out problems. Sort of a Trouble Shooter for CC. So, we felt we were in good hands
Best to you on your visit, and please update us on your perspective of how CC repair shop is doing... It's been said many times on many boards, but a healthy CC is good for CC owners in general. Glad to see the new Allure rolling out soon