Is yours like this?
It's much easier to master using the remote control. You can download the manual and with the remote in one hand and the manual in the other, getting a handle on the beast becomes possible. It's not intuitive but once you get the hang of it, operation is not too difficult. I admit it's still a PITA.
Good luck,
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Dave & Cathy, 2002 Country Coach Affinity, 42', #6103, CAT C12, Sold - Retired From RV'ing, Linux Mint
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