So one of the hinges on our nearly 10 year old toilet broke. I ordered a new seat (only thing that will fit this expensive toilet is another expensive seat from Thetford. I paid nearly $150 for it
New seat arrives. First thing I discover is the weird wing-type nuts on the back of the toilet. Never seen anything like them and even after moving the toilet away from the wall, they were difficult to remove since no tool (pliers, etc.) will work on them due to their weird design and how close they are to the body of the toilet).
New seat comes with no instructions and I don't seem to have the same hardware with the new as the old (except for the same weird nuts). I call Norcold and they are not much help. They cannot find the install instructions or hardware detail in their documentation. They advise the toilet and seat are made in Italy and shipped from Italy. Their display Tecma is not available for them to look at since it is out for 'training'
So, I root in my stuff and find some rubber and nylon washers I can use. I find some metric stainless hex nuts that will fit the hinges since I cannot tighten the strange Italian nuts (I believe there must be some special spanner wrench that fits them). Finally get seat installed on toilet.
I go to reinstall the four 3" long self drilling bolts that hold the toilet to the floor and discover that someone other than me had over tightened them and they now will not bite into the OSB subfloor
. So, off to hardware store for bigger screws.
Four hours after starting what would seem to be a simple project, job done.