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Old 10-12-2011, 12:59 PM   #1
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Broken dual-pane window

Recently, my neighbor weedwacked a stone into my driver's sliding window. My dealer and some other online resources were telling me the entire window assembly had to be changed for $1500 plus labor. Paraphrasing a movie classic, "Tell me it ain't so!" Well, looking at the DOT number on the glass, I was able to determine the OEM. It turns out to be Atwood Spec-Temp with a subsidiary called Atwood Mobile Products in Elkhart, IN. I talked to Sue Philips at (574) 266-4829. She sent me just the sliding window I needed for $150 plus shipping and it arrived in a week to the west coast. I also asked the cost for the entire assembly and was quoted $872 plus shipping. Quite a difference! This is something to think about whether you have a broken window or fogging problems.
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Old 10-12-2011, 06:11 PM   #2
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You just saved me a ton of money i hope. Same thing happened and now I'm looking for a new window. TTHHHHAAANNNKKKSSSSS!!!!!!
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Old 10-13-2011, 09:32 AM   #3
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I have dealt with this lady Sue, from Atwood she is really a great an asset to that company a very big help!!!!
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Old 10-13-2011, 02:09 PM   #4
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Has you neighbor offered to pay for your repairs? Anyway glad you were able to locate just waht you needed and not the entire window.
Happy Trails
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Old 10-13-2011, 07:13 PM   #5
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No. He said his gardner denied it even though he admitted weedwacking there. He suggested I park my mh somewhere else. I'm curios what I should do if the rock went through a house window, move the house? I'm going to show him the original repair order for $2,000.
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Old 10-13-2011, 07:31 PM   #6
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Quote:
Originally Posted by Bus4Bug View Post
No. He said his gardner denied it even though he admitted weedwacking there. He suggested I park my mh somewhere else. I'm curios what I should do if the rock went through a house window, move the house? I'm going to show him the original repair order for $2,000.
If they won't admit it and you didn't see it happen there's not much you can do to make them pay. Too bad but that's what happens when people aren't honest.
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Old 10-13-2011, 09:06 PM   #7
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Is your insurance company going to cover it?
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Old 10-13-2011, 09:32 PM   #8
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I've also dealt with Sue at Atwood. She's a walking encyclopedia. Good people.
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Old 10-13-2011, 11:21 PM   #9
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Initially, I would have filed an insurance claim. But now the cost is lower than my deductible.
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