Community Forums

beaverjim · 03-16-2010, 10:24 AM

has anybody contacted joel at centroid lately? his e mail that i have doesn't work and the phone is busy all the time! fuel gage is showing empty when its full. checked connections all were good even added a additional ground, no help. any idea's

thanks! jim

Steve Ownby · 03-16-2010, 10:32 AM

Jim & Sue,

Joel at Centroid got back to me last spring with a problem I was having. His direct email at that time was:

joel7@cfl.rr.com

Steve O

beaverjim · 03-16-2010, 10:42 AM

steve O, thanks, but thats the same address i tried, no go! jim

Spider · 03-18-2010, 09:29 AM

I got a hold of them by phone about a week ago and got a new sender in the mail yesterday. My unit was reading full all the time. After contacting Joel and being told I had an algae problem I treated the tank 4 times with no changes or signs of algae. The new sender works perfectly. It did take a few calls to reach them as they have limited hours. Good luck

beaverjim · 03-18-2010, 01:18 PM

thanks spider, finally did reach them and am in the process of trouble shooting. we have the opposite problem, showing emty all the time. jim
ps. joels latest e mail address is help@centroidproducts.com