RV Trip Planning Discussions

Go Back   iRV2 Forums > THE OWNER'S CORNER FORUMS > Monaco Owner's Forum
Click Here to Login

Join iRV2 Today

Mission Statement: Supporting thoughtful exchange of knowledge, values and experience among RV enthusiasts.
Reply
  This discussion is proudly sponsored by:
Please support our sponsors and let them know you heard about their products on iRV2
 
Thread Tools Search this Thread Display Modes
 
Old 10-09-2014, 04:57 PM   #1
Junior Member
 
Join Date: Oct 2014
Posts: 11
Unhappy Dometic NDA1402 Fridge Issues

I am hoping someone can help us with a problem we are having with our Dometic refrigerator. The fridge seems to be having trouble staying cold and the freezer tries to thaw itself from time to time. The first thing to go wrong with it was the ice maker. It just stopped working and I have an ice flow in the back of the ice tray.

I am assuming this fridge came with the coach. We have a 2007 Monaco Knight.

We have called a lot of RV repair folks and no one wants to work on it. It appears to be a lemon of a fridge from the get go from what I have read.

I would be interested to know if any one else has or had this fridge and whether they had trouble with it. What (if anything) fixed the problem for you? These are expensive to replace so I hope I can fix it ourselves.


Thank you so much,

Tish
__________________

Timisha is offline   Reply With Quote
Join the #1 RV Forum Today - It's Totally Free!

iRV2.com RV Community - Are you about to start a new improvement on your RV or need some help with some maintenance? Do you need advice on what products to buy? Or maybe you can give others some advice? No matter where you fit in you'll find that iRV2 is a great community to join. Best of all it's totally FREE!

You are currently viewing our boards as a guest so you have limited access to our community. Please take the time to register and you will gain a lot of great new features including; the ability to participate in discussions, network with other RV owners, see fewer ads, upload photographs, create an RV blog, send private messages and so much, much more!

Old 10-09-2014, 05:15 PM   #2
Senior Member
 
tankcj's Avatar


 
Monaco Owners Club
Join Date: Oct 2010
Location: Lake Havasu City, AZ
Posts: 1,091
We've only had our coach since Dec of last year so I don't have a lot of time with it. But we have only had one issue where the ice maker was 'hanging' up with frozen water (not really ice cubes) in the chute. I cleaned/melted the ice with warm water and it worked fine for the rest of our trip and the next trip. I don't use the ice maker unless I am going to be using the coach for a week or more (parked). I have seen it go into defrost mode but this is normal. The only other issue is that it takes awhile to get to temp when I first start it up....so I have been putting in some frozen water bottles the night before I want to load it up and by the next morning it is 4-6 degrees freezer....34-36 degrees in the fridge. Once cold it works fine and holds the temps. Are you getting any errors/messages in the LED display? Are you running on electric or gas?
__________________

__________________
2008 Beaver Contessa 40' Pacifica 425 Cat
2011 Jeep Rubicon
2012 Ram 2500 CTD CC 4WD
tankcj is offline   Reply With Quote
Old 10-09-2014, 05:45 PM   #3
Junior Member
 
Join Date: Oct 2014
Posts: 11
Dometic Fridge Issue

Thank you for your quick reply tankcj. There is no error message and I am running the fridge on electricity while we are parked.

I did the same thing with the ice maker and it worked for a while then it failed to make ice again.

Tish
Timisha is offline   Reply With Quote
Old 10-09-2014, 05:53 PM   #4
Senior Member
 
tankcj's Avatar


 
Monaco Owners Club
Join Date: Oct 2010
Location: Lake Havasu City, AZ
Posts: 1,091
What is your typical temps on the fridge and freezer? If the freezer is in the 4-6 degree range, did you check you valve for the water supply line to the ice maker to make sure it is open so that there is adequate water supply/pressure?

I am by no means an expert but just trying to compare your settings and temps to mine to see if there is something out of whack.
__________________
2008 Beaver Contessa 40' Pacifica 425 Cat
2011 Jeep Rubicon
2012 Ram 2500 CTD CC 4WD
tankcj is offline   Reply With Quote
Old 10-09-2014, 06:29 PM   #5
Senior Member
 
William Willard's Avatar
 
Monaco Owners Club
Join Date: Sep 2007
Location: Gilbert, AZ
Posts: 1,536
Timisha - I HAD a 1402 in our 07 Camelot -- Never worked right, & after 3 years, I gave up on the monster, & replaced it with a 197 Samsung -- I`m sure not the only one that had trouble with model of frig -- They are no longer made -- There`s a reason no one will work on them -- Good luck on getting it repaired -- Bill Willard
William Willard is offline   Reply With Quote
Old 10-09-2014, 07:35 PM   #6
Senior Member
 
kketterling's Avatar
 
Monaco Owners Club
Join Date: Aug 2007
Location: Stockton, California
Posts: 1,169
Having just pulled my Dometic 1402 out I have parts for sale if you need.

Mine did similar to what you described and once I turned the fridge off and let it sit for a day or two everything in the freezer that had frozen up thawed out and it worked again. But like Bill said they are not very efficient and the ice maker struggles if its above 90 degrees outside. I wouldn't spend a lot to fix it as it's not worth it.

Good luck.
__________________
Ken, Chris & Toby (Golden Retriever)
2009 Beaver Contessa
1984 LS1 CJ7 & 2017 Yamaha YXZ SS SE
kketterling is offline   Reply With Quote
Old 10-11-2014, 11:16 AM   #7
Junior Member
 
Join Date: Oct 2014
Posts: 11
Thumbs up Dometic Fridge Issue

Thanks every one. We have learned about the problems with this fridge and are looking at replacing it with the Samsung model mentioned here. We had Samsung appliances in our home and we were quite pleased with them.

The temp gauge for the freezer says 2.5. The fridge says 33. We will check the water line to the ice maker. I have been making sure to shut the door firmly to the freezer and that seems to be helping. We noticed the previous owners had to replace the door because of similar problems.

We are in Mesa, AZ and the temps were in the 90's the last time we noticed things thawing in the freezer so the temperature may indeed have an effect.

We finally found someone that will take a look at the fridge next week. Although he did so reluctantly as he too says this particular fridge never worked efficiently from the beginning.

We will see what he has to say then go from there. One of the windows on the driver's side is fogged up so we have to take it out anyway. Maybe we will kill two birds with one stone and replace the fridge at the same time.

Thanks for all your help. We are newbie's and these forums really help a lot.

Tish & Gary
Timisha is offline   Reply With Quote
Old 10-11-2014, 11:44 AM   #8
Senior Member
 
96 Wideglide's Avatar
 
Holiday Rambler Owners Club
Join Date: Aug 2010
Posts: 4,543
Acording to the manual, the digital readout is showing the estimated temp of the food in each compartment.
As for the ice buildup on the back wall behind/ below the ice maker, I had that happen after pulling the ice maker to replace a burned out defrosting element. Pulled it back out about 4 weeks ago to see if I could see anything. Where the water tube that supplies the ice maker sticks out of the back wall, (and it does need to stick out 1/4" or so) there is a bead of putty that seals around the 'U' shaped cutout, in a square water dispenser. This putty kind of takes a set when the ice maker is originaly installed. If the seal get's disturbed when the ice maker is re-installed, the water can run down the back side, freeze, and screw a few things up,( the dispenser auger motor, and switch that changes cubes, or shaved ice being two of them).
I simply formed the putty back into a round bead, around the tube again before re-installing the ice maker, then once all was tightened down, could just get my fat finger back there to press the putty tight around the dispenser box.
Ice maker has worked perfectly since, and no ice buildup on back wall.

Cheers... Ben.
__________________
Ben & Sharon
2008 43' Holiday Rambler Scepter PDQ
96 Wideglide is offline   Reply With Quote
Old 10-11-2014, 11:49 AM   #9
Senior Member
 
ShapeShifter's Avatar


 
Monaco Owners Club
Holiday Rambler Owners Club
Join Date: Feb 2010
Location: Buffalo, NY
Posts: 1,632
I have had several issues with my NDA1402. I've been able to work around most of them, and it pretty much works, but I'm not generally thrilled with it. We spend a lot of time dry camping with no hookups, so having the ability to cool with propane and not draw down the batteries is important to us, therefore I don't see us replacing it with a residential style fridge.

I've had times where it didn't cool very well. Once was only when on gas, and during a cleaning/servicing of the fridge, I found a brass sliver (probably from manufacturing) blocking most of the gas orifice. I cleaned that out and it cooled much better.

A couple times poor cooling has been caused by a failed fan thermostat. My fridge is in a slide, so it doesn't have a roof vent, just an upper wall vent. The natural draft is not as good as if it would've had a roof vent, so there are a set of fans mounted behind the fridge to force a cooling draft. These fans are controlled by a small thermostat attached to the upper cooling fins. When this fails, the fans never run. I've replaced the thermostat a couple times, and now I keep one handy as a spare. If yours fails, and you don't have a spare, you can temporarily pull the wires off of the thermostat and short them together -- this makes the fans run constantly.

I've had issues with the entire upper freezer compartment icing up, forming frost and thick ice on the upper freezer walls. It turned out the freezer door was warped and letting in air/moisture. This was replaced under warranty, and it's been much better since.

I also had problems with the back of the icemaker turning into a big block of ice. Not running the icemaker while driving helps prevent this: if you are driving, and the icemaker fills with water during a cycle, it can slosh around and make a frozen mess. I try to remember to turn off the icemaker several hours before driving. This helped, but didn't eliminate my problem until one time that I pulled out the icemaker, and noticed that the fill tube that extends through the back wall and into the icemaker was too short - as it filled with water, much of the water would spill out the back of the icemaker. I added a short extension tube and things have been much better since. This is what it would look like when the water was running out the back of the icemaker because of the short tube:



I've had the rather common ERR 13 message, which indicates is a failed defrost heater. Details are here: My Dometic Freezer and Ice Maker are acting up! Error Code 'CALL ERR 13' This is apparently a common issue, as it is difficult to put the tail of the heater into the drain tube while keeping it straight -- if the heater tail gets bunched up and folded onto itself, it causes a hot spot and burns through.

While it's supposed to be a frost-free refrigerator/freezer, I do have issues with it icing up over time. Generally, after three or four months of continuous operation, I need to defrost both the refrigerator and freezer. I just turn off the power, and leave it open for a day or so to let everything melt. Then turn it on and in a day or two (depending on the outside temperature) it's ready to go again.

Here are some resources that might be helpful for owners of Dometic NDA1402 side-by-side frost free refrigerators:
And a couple of general information articles for those curious about how RV gas absorbtion refrigerators actually work: (not specific to NDA1402)
__________________

__________________
Adam and Sue, and a pack of little furballs
2007 Holiday Rambler Endeavor 40PDQ Limited Edition - Cummins ISL 400
2013 Ford F-150 FX4 toad - USGear Unified Tow Brake, Roadmaster Blackhawk II Tow bar, Blue Ox baseplate
Home base near Buffalo NY, often on the road to a dog show
ShapeShifter is offline   Reply With Quote
Reply

Tags
dometic, fridge



Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
Dometic RM 1350 Fridge After Cold Winter mikell RV Systems & Appliances 15 06-19-2014 05:06 AM
Dometic 4 door fridge with icemaker jcullipher Thor Industries Owner's Forum 4 05-14-2014 07:09 PM
Older Dometic RV Fridge TahoeTravel Travel Trailer Discussion 6 05-12-2014 01:30 AM
Dometic Brisk II Air Conditioner 15,000 BTU adonh RV Systems & Appliances 4 06-27-2013 02:54 PM
Residential fridge G.G. RV Systems & Appliances 4 06-23-2013 10:29 AM

» Featured Campgrounds

Reviews provided by


Copyright 2002- Social Knowledge, LLC All Rights Reserved.

All times are GMT -6. The time now is 08:28 AM.


Powered by vBulletin® Version 3.8.8 Beta 1
Copyright ©2000 - 2019, vBulletin Solutions, Inc.