Community Forums

Jmyers · 09-10-2009, 07:33 AM

I have a Norcold 121X series with ice maker in my 07 Diplomat. Last Sunday it stopped dispensing ice cubes

(has frozen cubes in the tray). Sounds like it's running when its on or off but won't drop cubes. I'm hoping someone can help or let me know if it's a part I need or a new ice maker.
Thanks,
Jmyers, Bev, & Murphy (the dog)
2007 Monaco Diplomat SFT
Towing 2005 Jeep Liberty

AKBrick · 09-10-2009, 07:56 AM

Try taking a hairdryer to melt it. We've had ours do the same thing. Sometimes the water or moisture will cover and freeze the ice cube pusher fingers to the ice cubes and get stuck. We heard the gears grinding away also with no damage. Maybe there is a clutch or something like that in the gearbox, I don't know. But after thawing out the froze up pusher everything worked fine. BTW, we also took the time to defrost the freezer while we were at it.
Good luck!
Tom Brickwell

Flagelpater · 09-10-2009, 09:37 AM

When I have had this problem it has always followed a trip with the Ice-maker turned on going down the road. Seems like the water spills onto parts that do not want to be frozen! Now I turn Off the Ice-maker while traveling. I have temporally moved everything that I needed to keep frozen to inside the other side of the freezer, left the ice-maker side open for a while and it took care of itself. No problem with the ice-maker afterwords.

wa8yxm · 09-10-2009, 11:52 AM

Pull the front cover off. You should see the gears.. If one is turning and the others are not.. It's broke. IF all are turning but the ice is not coming out. it's broke.. but fixable

To pull the cover off use your Right hand and grip the edge, pull toward you.. CAREFULLY.. Should come off fairly easily

digNbubbs · 09-10-2009, 02:21 PM

Mine freezes over sometimes too. Usually I will see a couple of cubes sticking up in odd positions, and another batch freezing in place. Usually a few cups of warm water will dislodge things enough so that it starts working again.

As mentioned above, I usually take the opportunity to defrost the whole thing while I am at it. Goes pretty fast with a hair dryer or hot water. Don't use any tools - knife, ice pick, etc.

--kev

powerboatr · 09-10-2009, 04:44 PM

Quote:

Originally Posted by Flagelpater

When I have had this problem it has always followed a trip with the Ice-maker turned on going down the road. Seems like the water spills onto parts that do not want to be frozen! Now I turn Off the Ice-maker while traveling. I have temporally moved everything that I needed to keep frozen to inside the other side of the freezer, left the ice-maker side open for a while and it took care of itself. No problem with the ice-maker afterwords.

x3
ours does it to
sooooo
i shut it off on trips while we are moving
if you take everything out of the freezer shut off the ice maker, and defrost it cautiously using a hair dryer, not to much heat in one spot, get it freed up. then dry everything real well with a towel
the gearing is designed to slip, if it gets stuck or takes to much torque to pop the cubes out, you will know when it gets free, the residual torque will pop em free
its a safety feature.