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Old 09-03-2015, 05:00 PM   #1
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Monaco phones not in service

We've been trying to reach Monaco today to inquire about parts. None of their numbers are working.

Tried the following:
800-509-3417
877-466-6226 (Coburg)
800-648-6582 (sales)
800-322-8216

Does anybody know anything about why this might be?
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Old 09-03-2015, 05:02 PM   #2
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I called the 800-322-8216 ( FW Cust service ) today and got through no problem.
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Old 09-03-2015, 05:15 PM   #3
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OK, thanks, we'll try again in the morning.
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Old 09-03-2015, 05:17 PM   #4
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None work for me.

Quote:
Originally Posted by NINK View Post
We've been trying to reach Monaco today to inquire about parts. None of their numbers are working.

Tried the following:
800-509-3417 - Can not be completed at this time.
877-466-6226 (Coburg)This number is not in service.
800-648-6582 (sales)Can not be completed at this time.
800-322-8216 Can not be completed at this time.

Does anybody know anything about why this might be?
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Old 09-03-2015, 05:55 PM   #5
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Our toll free lines are all out of service today too. Someone has a major outage going on.
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Old 09-03-2015, 06:00 PM   #6
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Here's my proof of a 10 minute call.
Click image for larger version

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Old 09-03-2015, 06:34 PM   #7
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I called the parts department 800-509-3417 on Monday, took about 7-8 minutes to get through, I was 5th in que.
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Old 09-03-2015, 07:41 PM   #8
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Sometimes the trunks from only certain areas are an issue...
typically the telecoms reroute as soon as they know there's an issue...
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Old 09-03-2015, 07:45 PM   #9
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Heard on news an hour or so ago that there is a five carrier outage in the "800" number switching system. \ken
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Old 09-04-2015, 12:27 AM   #10
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42 years in telco, 800#s can be a handful. If you can find the local # it will PROBABLY work fine, maybe,,,, it doesn't take near as much information to complete the call. They will figure it out in time,, so glad I'm retired!
John G.
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Old 09-04-2015, 10:43 AM   #11
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I called the 877-466-6226 number yesterday and had no problem...except for the 15 minute wait on hold.
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Old 09-04-2015, 12:49 PM   #12
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The Oregon numbers are not valid. All Monaco operations have been moved to Indiana.
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