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11-29-2011, 10:42 AM
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#1
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Senior Member
Monaco Owners Club
Join Date: Mar 2008
Location: Simi Valley, CA
Posts: 160
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Passenger side trailing arm broke in half.
My passenger side trailing arm broke in half. It's at Desert Truck Service right now getting new arms from Source Engineering. Since it's already apart I'm paying for the REK to be installed because the current ride is really bad. I'm lucky nothing else broke and my extended warranty is paying for the new arms and labor. I hope to get some money back from AAA and Prizm for the $1,200 tow.  The coach is a 38' 2008 Cayman with almost 17K miles.
AAA was no help. They called trying to find a tow truck that could flat tow the RV but couldn't find one within the area and said find one yourself. I did have some real good luck. A California City Police officer came to my rescue. He said we were parked in front of an apartment complex that was not safe because of the bad tenants! He not only stayed with us the whole time (about 6hrs) but also found us the tow truck. He then gave the tow truck driver a police escort to the service shop to make sure there was no low bridges in our way. Great guy. I thanked him a million times and also got his card so I can send a letter to his boss. Also going to send one to AAA for not helping!
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Brett & Heather
2008 Monaco Cayman 38PBD
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11-29-2011, 10:45 AM
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#2
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Senior Member
Monaco Owners Club
Join Date: Mar 2008
Location: Simi Valley, CA
Posts: 160
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BTW driving the RV up that ramp was scary fun. At one point I saw nothing but sky because the pitch was so high!
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Brett & Heather
2008 Monaco Cayman 38PBD
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11-29-2011, 10:53 AM
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#3
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Member
Gulf Streamers Club
Join Date: Nov 2011
Location: Ontario Canada
Posts: 90
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lucky you were not in some remote area!! Nice to really see police officers who really care, lucky for you. What is a REK?? im a tt guy, so have no idea. Good Luck 
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2012 Kingsport 301tbs/outside kitchen 
2004 Expedition E.B. 5.4 tow pkg 3.73
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11-29-2011, 10:55 AM
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#4
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Senior Member
Monaco Owners Club
Join Date: Mar 2008
Location: Simi Valley, CA
Posts: 160
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Ride Enhancement Kit
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Brett & Heather
2008 Monaco Cayman 38PBD
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11-29-2011, 11:00 AM
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#5
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Member
Gulf Streamers Club
Join Date: Nov 2011
Location: Ontario Canada
Posts: 90
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I see, thanks. Is that a fancy term for an aftermarket repair solution to a manufacturers problem? How long will you be tied up for?
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2012 Kingsport 301tbs/outside kitchen
2004 Expedition E.B. 5.4 tow pkg 3.73
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11-29-2011, 11:15 AM
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#6
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Senior Member
Monaco Owners Club
Join Date: Mar 2008
Location: Simi Valley, CA
Posts: 160
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Yep. Bad arms from factory. Not sure. Parts are on the way. I had my tow jeep with us so we packed up the pets and food and went home.
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Brett & Heather
2008 Monaco Cayman 38PBD
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11-29-2011, 11:18 AM
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#7
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Registered User
Join Date: Mar 2011
Posts: 1,943
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Two words >>>>Coach-Net
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11-29-2011, 12:09 PM
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#8
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Senior Member
Join Date: Oct 2011
Location: Gettin' Out And About!
Posts: 125
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For those what's new to th'game, REK stands for the Ride Enhancement Kit that some folks will install at the same time as the upgraded trailing arms. Also, I heard a comment a little while ago that the REK difference in ride and handling may not be worth the expense. Has anyone else felt this or heard this?
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"Road Ranger" (Lenny!) RCMPolice Veteran #25XXX
"Geminimajic" (Gloria!)
2012 Open Range 386FLR 5'ver towed by (TBD)
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11-29-2011, 12:31 PM
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#9
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Senior Member
Monaco Owners Club Winnebago Owners Club
Join Date: Sep 2011
Posts: 7,469
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WHo do you have your extended warranty with?
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US Navy Vet, Liberty Tree Member of Oath Keepers, NRA & VFW Life Member, Alaska EMT.
2009 Safari Cheetah 40 SKQ
2009 Winnebago Chalet 231CR
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11-29-2011, 12:44 PM
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#10
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Senior Member
Monaco Owners Club
Join Date: Mar 2008
Location: Simi Valley, CA
Posts: 160
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Prizm which is the one Monaco used.
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Brett & Heather
2008 Monaco Cayman 38PBD
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11-29-2011, 01:19 PM
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#11
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Senior Member
Monaco Owners Club
Join Date: Sep 2010
Location: Golden, Colorado
Posts: 838
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Get Coach Net as Perry White said. They were great when I broke down, found a tow truck and called many times to check on us even 2 days later. Paid the entire tow, almost $1000. Tow was about 100 miles.
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2004 Monaco Signature with a Detroit 60, Vorad Radar, Samsung Fridge, Induction cook top, 2020 GMC Denali
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11-29-2011, 01:36 PM
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#12
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Senior Member
Join Date: Sep 2011
Posts: 982
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Bummer... Sorry about the breakage... Hope you get back on the road quickly...
As has been said - Coach-Net is for us big boys (and cars). AAA is basically just for cars. Some chassis manufacturers use Coach-Net as their new vehicle warranty tow.
Coach-Net found and paid for my $2,500 low-boy tow from the remote eastern CA Sierras. I did have to insist that Coach-Net find me a low-boy and not a flat tow - but they prevailed.
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11-29-2011, 08:37 PM
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#13
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Senior Member
Monaco Owners Club
Join Date: Feb 2011
Location: Signal Hill, California
Posts: 3,320
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I've been very happy with Good Sam RV Insurance. I pay $2.00 every 6 months for Tow Service. Used it a few times and they do a TERRIFIC job and also keep in contact with you to make sure it all goes well. On two of my cars they have FREE lifetime towing....even if I sell them to someone else.
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Sanford, Linda & R cats: Molly, Levi, Cody
2011 Monaco by Navistar RV
Good Sam Life Member Good Sam Hams Chapter
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12-01-2011, 02:20 PM
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#14
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Senior Member
Join Date: Jun 2011
Location: Escondido, Ca
Posts: 115
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Quote:
Originally Posted by Road Ranger
For those what's new to th'game, REK stands for the Ride Enhancement Kit that some folks will install at the same time as the upgraded trailing arms. Also, I heard a comment a little while ago that the REK difference in ride and handling may not be worth the expense. Has anyone else felt this or heard this?
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My experience is contrary to what you have heard; I had the Source trailing arms but the ride was so stiff that the plumbing was coming loose and the clothes would not stay on the closet bar; installed the REK 203 and the coach rides better than my 96 8-bag executive. MY wife and I are thrilled with the results also with the fan upgrade.
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Bob & Cindi Caffey
Escondido, Ca
2009 Monaco Cayman 38 pbq
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