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Old 01-07-2008, 12:39 PM   #1
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when had the MH aligned and they packed and replaced the wheel seals in March or April of this year, apparantly, they didn't something right, because the brakes where full of grease! No wonder I had pulsation....so, new shoes and new seals later, it should be good to go!
It's a lot more fun paying the toll troll then paying the repair shop
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Old 01-07-2008, 12:39 PM   #2
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when had the MH aligned and they packed and replaced the wheel seals in March or April of this year, apparantly, they didn't something right, because the brakes where full of grease! No wonder I had pulsation....so, new shoes and new seals later, it should be good to go!
It's a lot more fun paying the toll troll then paying the repair shop
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Old 01-07-2008, 01:32 PM   #3
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In order to avoid a future problem, who did the work in March/April?
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Old 01-07-2008, 02:02 PM   #4
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Massey Diesel in Phoenix. I was recommended to them, but frankly, everthing they did turned out to be problematic. Good service manager (Tom), but obviously bad techs!
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Old 01-07-2008, 02:09 PM   #5
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Wow, glad to hear you got it fixed before it created any bigger problem, and thanks for the "heads up" re: Massey. Yikes!
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Old 01-07-2008, 03:25 PM   #6
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$671 later...they had to replace the shoes and seals...the shoes looked brand new, but were complety oil soaked. I am going to call Massey in the morning and see if they want to share the cost with me....I already know the answer, but it never hurts to ask!!
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Old 01-07-2008, 08:36 PM   #7
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Wow. You might have to do more than "ask"... that is terrible! Did their work cause the entire problem?
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Old 01-08-2008, 06:42 AM   #8
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I would say yes....they worked on the bearings/seals and it leaked. Sooo, I am prepared to even go to small claims court if they don't reimburse me for somthing...
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Old 01-10-2008, 02:05 PM   #9
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This is unbelievable .....the owner of Massey's Diesel just called to apologize for my problems with the brakes, and they are reimbursing me the entire amount I spent locally....my hat's off the them for stepping up to the plate and taking ownership for the problem!!!!
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Old 01-10-2008, 03:15 PM   #10
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Bruce....Always nice to hear when a company steps up to the plate and does the right thing. Thanks for the update.
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Old 01-10-2008, 11:49 PM   #11
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Wow, that is great! I agree, it's nice to hear of a company doing the right thing. Very good P.R.!
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