 | 
10-23-2009, 11:52 AM
|
#1 | | Junior Member Join Date: Nov 2007
Posts: 22
|
Hi,
This is the DW writing this as my new registration isn't allowing me to post a new thread yet. Don considers this one of my secretarial/DW duties anyway. 
Has anyone had problems receiving responses from PI for any reason? Since our truck broke down in May and prevented us from attending May's Family Reunion, we have been trying to talk to someone about getting a refund of our $100 deposit. I have talked to several people who stated someone would call back, have left voicemail messages and sent an email from the website, but still no response.
Our issue is small in comparison to someone who can't get their rig in for service. Nonetheless, we are customers who are loving their Wild Cargo and tell everyone how wonderful Excels are for fulltime RVing. Failure to respond to any customer, however, is disconcerting.
__________________
Don and Deb
2008 Excel Wild Cargo
| |
|  | | | |  | Join the #1 RV Forum Today - It's Totally Free! iRV2.com RV Community - Are you about to start a new improvement on your RV or need some help with some maintenance? Do you need advice on what products to buy? Or maybe you can give others some advice? No matter where you fit in you'll find that iRV2 is a great community to join. Best of all it's totally FREE! You are currently viewing our boards as a guest so you have limited access to our community. Please take the time to register and you will gain a lot of great new features including; the ability to participate in discussions, network with other RV owners, see fewer ads, upload photographs, create an RV blog, send private messages and so much, much more! | |
10-23-2009, 01:04 PM
|
#2 | | Senior Member
Winnebago Owners Club Join Date: Nov 2006
Posts: 2,085
|
Don & Deb,
Certainly out of character for the SC folks -- someone must have dropped the ball on your refund. Rest assured, Bryan will see this post and respond.
__________________
John & Marilyn Yoder, Sophie & Misha (Bichons)
CMSgt (Ret) USAF
2008 Winnebago Vectra 40TD, FMCA F265880
| |
| | | | | |
10-23-2009, 03:35 PM
|
#3 | | Senior Member
Excel Owners Club Join Date: Dec 2006
Posts: 3,095
|
__________________ 2010 Excel L33ft. RSO Love Fulltiming. Tugger, the wonder truck. '05 Chevy D/A 3500 CC DRW Fold-A-Cover Raycor 660 Auxilarly Fuel Filter
Check out our blog at: http://claphamstravels.blogspot.com | |
| | | | | |
10-28-2009, 10:35 AM
|
#4 | | Junior Member Join Date: Nov 2007
Posts: 22
|
Just a follow up, we recieved an e-mail from Marlene at PI and our issue is being taken care of. 
__________________
Don and Deb
2008 Excel Wild Cargo
| |
| | | | | |
10-28-2009, 11:07 PM
|
#5 | | Senior Member
Excel Owners Club Join Date: Mar 2007
Posts: 1,227
|
They are not perfect but I have yet to find any manufacturer who tries harder.
__________________  Member # 47 , " squirt", Smart Cabriolet The Newest Family Addition The Wagon, Excel L36CLO, Overkill, Volvo 610, Venture Out, Cudjoe Key, FL
| |
| | | | | |
10-29-2009, 03:08 AM
|
#6 | | Senior Member
Excel Owners Club Join Date: Jan 2007
Posts: 1,231
| Quote:
Originally Posted by MakinSmoke  They are not perfect but I have yet to find any manufacturer who tries harder. |
Ditto! 
__________________
Woodhicker aka Mandy's Friend  with
Cummin'(2001 Dodge) Goin' (the 99 Jeep Wrangler) & In-Between (My 2009 Excel 33RKO)
| |
| | | | | |
10-29-2009, 05:14 AM
|
#7 | | Senior Member
Excel Owners Club Join Date: Jan 2009
Posts: 342
|
Ditto #2
__________________
David & Donna Driver | Fredericksburg, VA | 2009 Excel L36GKE | 2009 F450 Lariat Plus w/Nav
| |
| | | | | |
10-29-2009, 09:25 AM
|
#8 | | Senior Member
Excel Owners Club Join Date: Dec 2006
Posts: 180
|
Me too on the dittos.
__________________
Jim & Bona
FT Since '08
'06 F350, '08 Excel 35FLR
| |
| | | | | |
11-01-2009, 04:16 PM
|
#9 | | Member
Excel Owners Club Join Date: Feb 2008
Posts: 54
|
Don't get me wrong, we love our trailer. That said, it has been at the dealer for a total of five weeks for two simple warranty issues. One being a defective wipe seal on the bedroom slide. The other being a damaged interior trim ring on one of the emergency escape windows which was damaged during the construction of the trailer. These issues have required two trips to the dealer at 150 miles each because the wrong parts were shipped. Of course, the dealer blames Peterson.
__________________
Jerry & Linda Sulkin
2008 Excel R26TRW
| |
| | | | | |
|
Currently Active Users Viewing This Thread: 1 (0 members and 1 guests) | | | | Thread Tools | | | | Display Modes |  Linear Mode |
Posting Rules
| You may not post new threads You may not post replies You may not post attachments You may not edit your posts
HTML code is Off
| | |
|   »
Recent Discussions »
Upcoming Rallies No events scheduled in
the next 365 days. | |
