Community Forums

MakinSmoke · 04-03-2009, 03:43 PM

Today I (re) noticed what may be a problem. At almost the bottom of the channel where some of my slides touch the trailer, is what looks like a lag bolt. I am missing one of them. Are these lag bolts standard and can I just buy one and screw it back in myself?

ChiefJohn · 04-03-2009, 04:10 PM

If I remember correctly, these are standard lag bolts -- the problem is whenever the lag bolts shear off and have to be extracted or placed in a different location.

MakinSmoke · 04-03-2009, 04:50 PM

Yep, it broke off and depending on how long it was to start with, most of it looks to be still in there. Why would it break?

ChiefJohn · 04-03-2009, 05:42 PM

Virg,
Do a search of our forum for lag bolts and you'll get all the details that folks have had with the bolts and contributing factors -- IF I remember (old age) some of the problem was with the grade of bolts being used. All of mine were replaced, including four that were sheared off and the others upgraded.

MakinSmoke · 04-03-2009, 06:00 PM

Amazing...look Two lag bolts broken

You would think I would learn to search first. Oh well.

ExcelRVGuy · 04-03-2009, 06:12 PM

MakinSmoke....

Call Jack on Monday. If I'm correct, we have gone to hardened lags. If not, at least bigger ones. He will be able to assist you on this issue.

Sorry this happened,

Bryan

MakinSmoke · 04-03-2009, 06:37 PM

Yes sir.
I wanted to stop and see you mid to late summer anyway so I'll give Jack a call and schedule some time.

ChiefJohn · 04-04-2009, 12:27 AM

Virg,
That's what I call "Outstanding Customer Support" -- if you had a "Fleetwood" product they would have told you to take care of it yourself! I know, we had one for awhile.

MakinSmoke · 04-04-2009, 03:11 AM

I'm not sure ANY other manufacturer would help out like this. It just makes one feel warm and fuzzy doesn't it. And you probably wouldn't see the President suggesting solutions in any case. Makes one want to stand up and shout

!

headinsouth · 04-09-2009, 07:43 AM

There are a couple guys on here that have had the broken lag bolts and found that it was actually a better repair to build a wooden block "spacer" and drill a hole and install a bolt washer and nut.. works much better than the original lag bolt design. Just my 2 cents.. Good Luck.

MakinSmoke · 04-09-2009, 04:05 PM

Daryl,
Thanks for your note. I called Jack at the Service Center in SC like Bryan suggested and Jack is going to take care of them for us. We were going to be close to SC anyway in September. Better'n snuff and not half as dusty. "Darn" I love PI! It seems like the go out of their way to be of service. Gotta love that.