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It sounds as if you have manual style jacks. Put both jacks down so that you have pressure on each one of them. After so, turn one or the other approx. 1/2 to 3/4's of an inch more, giving them pressure on each side and you will see the side of the trailer come up just a little. (Allot of this also depends on the surface that you are staying on, re: grass, asphalt, concrete.) You do not want to over crank the jacks as then you will start to raise the rear to much and could cause some flex in the frame causing entry doors, cabinet doors, etc. to be off.(This would take quite-a-bit to cause this). If you are going to be in the same spot for a while then you will need to check your jacks once in a while as movement in the trailer can cause the jacks to back off a little causeing the trailer to become a little more unstable. On thing to invest in to assist in stablizing your trailer are wheel chocks for between the tires. This helps the unit from moving back and forth and helps keep the unit stable, and one last thing would be a front King Pin Stablizer to help with side to side and front to rear movement (3 legged unit works the best). Hope this gives you some ideas. Have a great Day.
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