Replacing TV

[Endeavor2BnC]

I always call Ralph @ RV Sales in Moriarty no matter where I'm at in the country. He's walked me through many a fix. Thanks Ralph! The only time I've ever called Jack was to schedule an appointment for a fix.

[Westerner]

Quote:

Originally Posted by Woodhicker Why when ever anyone in this forum has a problem do they call or write Jack (Smith Center)? I have a relationship with my dealer (RV Central) and I would just call them and ask how to remove my TV. They would walk me through it and it is so nice to have a dealers backing. Is this what happens when a coach is price shopped and one gets the best deal that one really doesn’t have a dealer to ask questions too?

Except when the dealer has gone out of business- I bought from the dealer closest to me (tho it was 250 miles), got no bids from other dealers. Before one gets on their high horse and shapes everything to their prejudices, MandyWoodhicker, one should take a deep breath. As the old saying goes, "Judge not, lest ye be judged".

Rick

[BookIIRoadtrash]

Quote:

Originally Posted by Westerner Except when the dealer has gone out of business- I bought from the dealer closest to me (tho it was 250 miles), got no bids from other dealers. Before one gets on their high horse and shapes everything to their prejudices, MandyWoodhicker, one should take a deep breath. As the old saying goes, "Judge not, lest ye be judged". Rick

Westerner, my condolences on your dealer. I just quoted you as an example and did not think you would take it personal. If you read my post I never asked or referred my post to you. I did some research before I chose a dealer and I did not want a one horse dealer, but one with lots of new and used horses in the corral. So when you lost your dealer the factory did not refer his costumers to another dealer?

[davydee]

Quote:

Originally Posted by Woodhicker Why when ever anyone in this forum has a problem do they call or write Jack (Smith Center)? I have a relationship with my dealer (RV Central) and I would just call them and ask how to remove my TV. They would walk me through it and it is so nice to have a dealers backing. Is this what happens when a coach is price shopped and one gets the best deal that one really doesn’t have a dealer to ask questions too?

Good point, but in our case we couldn't get to the dealer. We were in West Yellowstone, MT and our dealer's in Flint Hill, VA. David

[LindaH]

Quote:

Originally Posted by Woodhicker Why when ever anyone in this forum has a problem do they call or write Jack (Smith Center)? I have a relationship with my dealer (RV Central) and I would just call them and ask how to remove my TV.

Some of us don't have dealers.

The dealer we bought our Excel from, in the Phoenix area, is no longer an Excel dealer. There is another company in the Phoenix area that is now an Excel dealer, but we know no one there, and since we didn't buy from them, I'm not sure they'd help us, anyway.

Even if we did still have a dealer, since we're fulltime RVers, we're often not anywhere near the dealer from whom we bought the rig.

We do the same thing with our camper; i.e., we deal almost exclusively with the factory, not the dealer (they're in the same town a few miles from each other). For example, this summer the cheap 12-volt fan in the bathroom had problems...the fan worked just fine, but the lid was hanging on by a thread. When we got to the factory at the end of the summer, we told them we wanted the fan replaced with a Fantastic Fan, fully expecting to pay for the fan. They replaced it for free...the dealer wouldn't have done that.

[LindaH]

Quote:

Originally Posted by Westerner You will need something like a long flexible cable for a drill, a mirror, a screw bit and the flexibility of a circus contortionist.

You've got to be kidding me! I guess maybe we'll try to find someone to take the TV off and replace it with the new one!

I did get an email from a Mark at Mito Corporation (I'm not clear on exactly who he is or what his association is with Peterson Industrie, or how he got my email address) offering to send us a new TV. At first he wanted us to send him our TV...told him that wasn't going to happen because we weren't going to be without a TV for an unknown number of days/weeks, so he offered to send us a new TV and we'll send the old one back.

Since we're leaving our current location the day after Thanksgiving, we'll contact him when we land at our next location to have him send us the TV.

[Dan Hen]

The last trailer with factory installed LCD TV that I saw, think the Mount is a simple wedge, one half on the wall and the other is on the TV, just push up and I think the TV will come loose.

Some thing to think about. When you see a truck delivering LCD TVs to A
Best Buy in the northern areas do they have heater in with the TVs No!!

The Liquid in LCD is not acutely a fluid that can freeze it is a type of a diode.

My 2 cents worth

Dan

[LindaH]

Quote:

Originally Posted by Dan Hen The last trailer with factory installed LCD TV that I saw, think the Mount is a simple wedge, one half on the wall and the other is on the TV, just push up and I think the TV will come loose.

You may be right. I got the mirror and flashlight out last night and took a look underneath the TV and saw no signs of any screws. I'll take another look today, but if the TV is screwed to the mount, the screws are high enough up that they cannot be seen with a mirror...in fact, I can't even see the mount with the mirror underneath the TV.

[davydee]

Quote:

Originally Posted by LindaH I did get an email from a Mark at Mito Corporation (I'm not clear on exactly who he is or what his association is with Peterson Industrie, or how he got my email address) offering to send us a new TV.

Mark is Curtis's point-of-contact for Mito and warranty issues on the TVs. However, not all TVs came through Mito (our bedroom 15 incher didn't).

[LindaH]

Quote:

Originally Posted by davydee Mark is Curtis's point-of-contact for Mito and warranty issues on the TVs. However, not all TVs came through Mito (our bedroom 15 incher didn't).

Well, apparently our TV did...otherwise, he would not have contacted us.

Now, an update to how OUR TV is mounted. We got to looking at it in more depth today...Earl got out the flashlight and the mirror and did an extensive search for screws. None found.

So, he started lifting up on the TV and wiggling it around and it FINALLY came free of the mount. So, in our case, at least, the TV is NOT screwed to the mount and taking it off and putting the new one on will be an easy matter.

Now all we have to do is figure out how to get the power cord from the hole in the back of the wall behind the TV to the hole in the side of the cabinet where the electrical outlet is!

[Noelj]

Since we replaced out TV with a an LCD, the primary concern about cold weather is to warm up the coach before turning on the TV. Seems that its OK to store, but not to operate at cold temps. Make sense to me. Let it sit at normal room temps for 24 hours before trying to use it.