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10-09-2007, 03:05 PM
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#1
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Senior Member
Excel Owners Club
Join Date: Mar 2007
Location: Cudjoe Key, FL 23 miles from Key West
Posts: 1,416
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Our Norcold double frig is showing this error code in the panel. The book says only an authorized technician can fix this error. We happen to be close to Triam in Ocala and I called them earlier today. They agreed to look at it in the morning. Meanwhile, I'm wondering what the error means.
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 Member # 47  , " squirt", Smart Cabriolet The Newest Family Addition
The Wagon, Excel L36CLO, Overkill, Volvo 610, Venture Out, Cudjoe Key, FL
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10-09-2007, 03:05 PM
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#2
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Senior Member
Excel Owners Club
Join Date: Mar 2007
Location: Cudjoe Key, FL 23 miles from Key West
Posts: 1,416
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Our Norcold double frig is showing this error code in the panel. The book says only an authorized technician can fix this error. We happen to be close to Triam in Ocala and I called them earlier today. They agreed to look at it in the morning. Meanwhile, I'm wondering what the error means.
__________________
 Member # 47  , " squirt", Smart Cabriolet The Newest Family Addition
The Wagon, Excel L36CLO, Overkill, Volvo 610, Venture Out, Cudjoe Key, FL
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10-09-2007, 03:30 PM
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#3
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Senior Member
Excel Owners Club
Join Date: Nov 2006
Location: Sioux Falls (fulltiming)
Posts: 353
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wonder if sr means system reset ?? did you try removing AC and turning off your batteries at the same time??
No. . .wait. . .maybe that would be a bad idea to shut everthing off. If it doesn't turn back on again, and your fridge is full, that could be a big problem
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Doug and Jutta
2005 Volvo 780 2008 Teton Homes Aspen 40'
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10-09-2007, 03:38 PM
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#4
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Community Administrator
Appalachian Campers
Join Date: Jan 2000
Location: Buladean, NC
Posts: 8,154
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Might be a flame sense circuit failure requiring a power board replacement to repair.
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'11 GMC Acadia SLT AWD
'11 GMC Sierra 1500 4x4 Extended Cab
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10-09-2007, 04:17 PM
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#5
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Senior Member
Excel Owners Club
Join Date: Jan 2007
Posts: 1,143
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It means "Send us some money."
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10-09-2007, 04:24 PM
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#6
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Senior Member
Excel Owners Club
Join Date: Mar 2007
Location: Cudjoe Key, FL 23 miles from Key West
Posts: 1,416
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<BLOCKQUOTE class="ip-ubbcode-quote"><div class="ip-ubbcode-quote-title">quote:</div><div class="ip-ubbcode-quote-content"> </div></BLOCKQUOTE>It means "Send us some money."
<BLOCKQUOTE class="ip-ubbcode-quote"><div class="ip-ubbcode-quote-title">quote:</div><div class="ip-ubbcode-quote-content"> </div></BLOCKQUOTE>
I'm lucky, we're still spending Bryan's warranty money.
__________________
 Member # 47  , " squirt", Smart Cabriolet The Newest Family Addition
The Wagon, Excel L36CLO, Overkill, Volvo 610, Venture Out, Cudjoe Key, FL
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10-09-2007, 04:30 PM
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#7
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Senior Member
Join Date: Sep 2007
Posts: 1,088
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Well, I can't help either. My N814 didn't list that code , my current RV repair & maint. manual list 18 different codes but yours wasn't listed. All letters A, C and D followed by a number. Hope it cools till repaired.
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2000 Alpenlite - 29 ft Valhalla - 2011 F350 DRW CC
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10-09-2007, 04:47 PM
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#8
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Senior Member
Excel Owners Club
Join Date: Jan 2007
Location: Guthrie Center, Iowa
Posts: 184
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Virgil,
Do you have side by side refrigerator in a slideout.
We had on that was not keeping cool. After troubleshooting and working with Norcold to repair, they had us install a new refrigerator. Doing some futher testing after the replacement, we found that the fan on the back of the unit was not working properly and could have been replaced. What was happening is that the temps were coming up on the back of the refer causing the codes, but was no indication to the cause. I can give you the codes in the AM when returning to work, but can't this PM. Glad that Tri-Am is able to assist you tomarrow, but may offer the fan information to them.
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10-09-2007, 04:48 PM
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#9
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Senior Member
Excel Owners Club
Join Date: Mar 2007
Location: Cudjoe Key, FL 23 miles from Key West
Posts: 1,416
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Thanks for lookin Workshop. We'll report in tomorrow night what they tell us at Triam.
Wrongway, thanks for the info. We'll keep pluggin.
On edit---Looks like my "little" buddy Tom gets the prize today. Isn't this a great forum? See explanation below.
__________________
 Member # 47  , " squirt", Smart Cabriolet The Newest Family Addition
The Wagon, Excel L36CLO, Overkill, Volvo 610, Venture Out, Cudjoe Key, FL
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10-09-2007, 05:35 PM
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#10
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Senior Member
Excel Owners Club
Join Date: Dec 2006
Location: Fulltime TX Escapee
Posts: 4,888
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Virg,
I've had this code (5r) showed up 4 times in the 2 1/2 years we've had it. Never has it caused a problem with the performance. Just cycled refer off and then on and it's gone. I tried to determine if it was triggered by a particular event, like power up or down, a battery disconnect spike and never have been able to determine the cause. Oh well, I'm "just letting it go"!  Don't want anyone to think I'm a little an**!
BTW Code is for internal control board failure.
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2012 Excel L33ft. GKE Love Fulltiming. Tugger, the wonder truck. '05 Chevy D/A 3500 CC DRW Fold-A-Cover Raycor 660 Auxilarly Fuel Filter
Check out our blog at: http://claphamstravels.blogspot.com
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10-09-2007, 06:39 PM
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#11
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Senior Member
Appalachian Campers Pond Piggies Club Winnebago Owners Club Mid Atlantic Campers
Join Date: Dec 2002
Location: Sarver, PA/Crystal River, FL/Hawthorn, PA
Posts: 3,779
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A steady 5r code with an audible alarm means, "Flame sense circuit failure".
Repair is to replace power board.
The power board is located on the back of the fridge below the absorber coils.
I would try tapping this board and unplugging and replugging the connectors to the board.
[Source: Norcold service manual]
-Tom
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Sarver, PA/Crystal River, FL/Hawthorn, PA · FMCA 335149 · W3TLN 2005 Suncruiser 38R · W24, no chassis mods needed · 2012 Honda Accord SE · 2008 Honda Odyssey EX-L
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10-10-2007, 12:22 AM
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#12
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Senior Member
Excel Owners Club
Join Date: Mar 2007
Location: Cudjoe Key, FL 23 miles from Key West
Posts: 1,416
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OK, time to give RockyTom his due... 
<BLOCKQUOTE class="ip-ubbcode-quote"><div class="ip-ubbcode-quote-title">quote:</div><div class="ip-ubbcode-quote-content"> From Rockintom
I've had this code (5r) showed up 4 times in the 2 1/2 years we've had it. Never has it caused a problem with the performance. Just cycled refer off and then on and it's gone </div></BLOCKQUOTE>
I tried it and it worked for me also.
Also, thanks to Tom N from the Winnebago group who comes in with the quotes from the manual. Now I know what the fault is and where the "maybe" defective board is.
Now, you got to love this forum don't you. One service call and the time that would have been lost is now saved thanks to the forum. Thanks to both you guys.
I simply turned the frig off for a minute or so and then back on and the error code disappeared.
__________________
 Member # 47  , " squirt", Smart Cabriolet The Newest Family Addition
The Wagon, Excel L36CLO, Overkill, Volvo 610, Venture Out, Cudjoe Key, FL
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10-10-2007, 04:31 AM
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#13
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Senior Member
Excel Owners Club
Join Date: Jan 2007
Location: Guthrie Center, Iowa
Posts: 184
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Virgil,
Tom N is correct in that the code Sr is Flame Sense Circuit Failure. According to our Service Manual it requires a Power Board Replacement. This should be covered under Norcolds warranty or thru Excel.
Rockintom, your Refrigerator is out of the Parts/Labor warranty period, but I sure that it is still under the parts only warranty. You may take you model and serial number into a Norcold Service Center and see if you can get a Circuit Board and R&R yourself.
And from what I am reading this is on a N841 Model.
Good Luck.
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10-10-2007, 05:17 AM
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#14
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Senior Member
Join Date: Sep 2007
Posts: 1,088
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Wrongway,
The N841 model was mine. I looked in my manual for code listing and was only stating that my model/manual didn't list that code, you know...trying to be helpful. Who would think they have as many code numbers as there are paint names. Sorry for the confusion.
Chris
__________________
2000 Alpenlite - 29 ft Valhalla - 2011 F350 DRW CC
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