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07-14-2008, 10:18 AM
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#1
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Member
Join Date: Jun 2008
Posts: 50
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We haven't even taken the beast out of the drive way yet and we're running into all sorts of problems. 
The steps have come in and out without any problems. But today they are stuck half way and when closing the door you can hear the motor running for it but nothing is happening.
Any suggestions?
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M (dh) T (that's me!) dd (9) and St Bernard, Marble
2008 Damon Astoria 3776
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07-14-2008, 10:18 AM
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#2
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Member
Join Date: Jun 2008
Posts: 50
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We haven't even taken the beast out of the drive way yet and we're running into all sorts of problems.
The steps have come in and out without any problems. But today they are stuck half way and when closing the door you can hear the motor running for it but nothing is happening.
Any suggestions?
__________________
M (dh) T (that's me!) dd (9) and St Bernard, Marble
2008 Damon Astoria 3776
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07-14-2008, 12:00 PM
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#3
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Member
Join Date: Jun 2008
Posts: 50
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I made an appointment to take it in.
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M (dh) T (that's me!) dd (9) and St Bernard, Marble
2008 Damon Astoria 3776
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07-14-2008, 06:31 PM
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#4
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Senior Member
Join Date: Jan 2007
Location: Hampton Falls, NH
Posts: 359
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Sounds to me that the gear box is broken. Does the motor continue to run and not stop? If it stops then the linkage is disconnected from the step and it's a small problem. Sorry you're having problems...
Chandler
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2002 Damon Challenger 348
Wife, Dee
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07-14-2008, 08:28 PM
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#5
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Member
Join Date: Jun 2008
Posts: 50
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The motor does stop. It runs as if it's bringing the steps in but isn't. Good to know it may be a small problem.
T
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M (dh) T (that's me!) dd (9) and St Bernard, Marble
2008 Damon Astoria 3776
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07-20-2008, 10:28 AM
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#6
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Senior Member
Join Date: Jul 2007
Posts: 280
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We had a problem with ours also. (2007Astoria)
We had it 6 months with no problems, then when we were leaving Disney World in Florida for a 1000+ miles home trip the steps decide to get stuck in! Guess it was better than getting stuck out!
Anyway whole way home I looked real graceful getting in and out.No step ladder or portable step with us, too "newbie" to think of it.
Got it fixed after we got home. Needed a "new Brain" (electronic relay).
Long story short.
Sue
Lesson learned...get a portable step to take with you.
__________________
Sue, Marty and Smudge, our empty nest Havanese 
2011 Tiffin Breeze 32
Towing 2007 Saturn Aura XR
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07-20-2008, 12:05 PM
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#7
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Member
Join Date: Jun 2008
Posts: 50
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<BLOCKQUOTE class="ip-ubbcode-quote"><div class="ip-ubbcode-quote-title">quote:</div><div class="ip-ubbcode-quote-content">Originally posted by Sumar:
We had a problem with ours also. (2007Astoria)
We had it 6 months with no problems, then when we were leaving Disney World in Florida for a 1000+ miles home trip the steps decide to get stuck in! Guess it was better than getting stuck out!
Anyway whole way home I looked real graceful getting in and out.No step ladder or portable step with us, too "newbie" to think of it.
Got it fixed after we got home. Needed a "new Brain" (electronic relay).
Long story short.
Sue
Lesson learned...get a portable step to take with you. </div></BLOCKQUOTE>
Good idea. We'll get soem portable steps (leaving on Friday)
They did say it was the motor but now I'm not sure what they were saying is wrong with the motor. We're crossing our fingers they can get the part here and fixed by Friday!
T
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M (dh) T (that's me!) dd (9) and St Bernard, Marble
2008 Damon Astoria 3776
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07-25-2008, 11:13 AM
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#8
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Senior Member
Join Date: Dec 2006
Location: Atlanta, GA. , South Beach, FL. Naples, Fl , Coral Gables,FL.
Posts: 1,109
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Been there , done that
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