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Old 09-05-2011, 05:23 AM   #43
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Originally Posted by COSerrano View Post
We actually love the Serrano. But it, like everything else, is a compromise. Mileage? 10-12 is fine by me if the tradeoff is a big coach that will carry lots and have plenty of power. Beats the 6 my friend with the pusher gets and beats the heck out of the gas coaches we've driven for power and economy. Quality? Yep, major issue. Check it out closely. But the ride is much better than the Sprinter based model we traded in and the living space is so very well laid out for the size. Space? Sure, it doesn't have what a 40' unit has, but I can park the thing darn near anywhere, my wife will drive it, and the storage space is mind blowing.

I wouldn't be so laser focused on the mileage thing. I never get the mileage advertised on my cars or motorcycles either. Instead I just enjoy them.
Thanks for the feedback and with my previous comments I was hoping to get some pointers as to how to get closer to the 13 advertised or even the 15 that some users have quoted. I agree with your previous comments regarding ride, storage, and quality and in the end we do like the Serrano however the experience will make me a much smarter buyer next time. Happy RVing!
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Old 10-05-2011, 10:17 AM   #44
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[QUOTE=COSerrano;835080]Yep. Water in the cupholder.

I've received a Thor recall from my dealer about water leaking from the rear view mirrors and appearing to be a window leak, (it also has the repair instructions)
I have water in my cupholder also.
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Old 10-05-2011, 10:18 AM   #45
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I've received a Thor recall from my dealer about water leaking from the rear view mirrors and appearing to be a window leak, (it also has the repair instructions)
I have water in my cupholder also.
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Old 10-05-2011, 10:24 AM   #46
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I've received a Thor recall from my dealer about water leaking from the rear view mirrors and appearing to be a window leak, (it also has the repair instructions)
I have water in my cupholder also.
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Old 10-06-2011, 05:16 AM   #47
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There are a number of reports of water in the driver side cup holder and in every case the driver side window was removed, properly sealed, and reinstalled to correct the problem. This is what the dealer did to fix my leaking problem. I know nothing about the mirror problem resulting in water in the cup holder...must be a different problem.
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Old 10-06-2011, 11:33 AM   #48
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Originally Posted by PatricksPC View Post
I've received a Thor recall from my dealer about water leaking from the rear view mirrors and appearing to be a window leak, (it also has the repair instructions)
I have water in my cupholder also.
Can you post or email the instructions on the fix? I have not had this problem yet but it may be down the road. Thor never sends me anything and the dealer is inept to say the least!
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Old 10-07-2011, 11:46 AM   #49
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Can you post or email the instructions on the fix? I have not had this problem yet but it may be down the road. Thor never sends me anything and the dealer is inept to say the least!
I have a poor hard copy in my RV in storage right now.
Sheila can provide it for you. If she can't I'll get it next month for you.
Basically it was remove the wood trim in the cabin, squirt Great Stuff expanding foam in the hole where the wires goes thru to the mirror heating.
Then on the outside remove the plastic cover over the mirror mounting bolts and drill some drain holes in the bottom of the cover.
Then reinstall the covers, replacing the original caulking.
There may be more to this than I am remembering. It would be best to contact her.
If you can get a readable PDF copy, can you share it?

skujawski@tmcrv.com

Sheila Kujawski/Concierge
Thor Motor Coach
P.O. Box 1486
Elkhart, IN 46516
877.500.1020 ext 2118
574.584.2118
fx- 574-294-3618
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Old 10-07-2011, 02:25 PM   #50
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Maxxforce vs Freightliner Freds

Does anyone know why Thor chose to go w/ WH diesel Fred? It has a doghouse, 215HP/560 lb torque vs Freightliner w/ no dog house and 340 HP/620lb torque.

Can anyone comment on ride quality, MPG and noise levels of each? Thanks in advance.
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Old 10-07-2011, 04:36 PM   #51
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Does anyone know why Thor chose to go w/ WH diesel Fred? It has a doghouse, 215HP/560 lb torque vs Freightliner w/ no dog house and 340 HP/620lb torque. Can anyone comment on ride quality, MPG and noise levels of each? Thanks in advance.
Thor is using a Workhorse W20 & W22 chassis. Navistar owns Workhorse. Navistar also owns the MaxxForce Engine Group. I heard the MaxxForce 7 engine run in a bare chassis. It was very quiet from a short distance away. Surrounded by a body the MF7 makes no more noise than the big GM engine it has replaced. A Serrano is not a completely vertically integrated vehicle but it's close. It's 2/3s vertically integrated, engine and chassis. A Monaco or Holiday is 100% vertically integrated. Navistar own all 3 pieces of the vehicle body, engine and chassis.

The new 2010 and better Cummins I-6 is also quiet however the FRED is not doing as well as it did in the past. A quiet diesel is all a function of electronically metering the fuel and properly timing the combustion process. Rather than getting a bang the process occurs in multiple bursts so the combustion occurs over a period of time instead or all at once. This strategy also helps in the emission process and it keeps the cylinder temperatures cooler.

The MaxxForce 7 in the Thor Serrano makes 230HP @ 620 lb/ft torque and does not require diesel exhaust fluid. (DEF)
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Old 10-08-2011, 08:28 AM   #52
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The MaxxForce 7 in the Thor Serrano makes 230HP @ 620 lb/ft torque and does not require diesel exhaust fluid. (DEF)
When Thor runs out of the EPA2007 engine it will use the EPA2010 engine, it will cost more (est 10k) and use DEF and may get worse milage.
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Old 10-08-2011, 04:59 PM   #53
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When Thor runs out of the EPA2007 engine it will use the EPA2010 engine, it will cost more (est 10k) and use DEF and may get worse milage.
The Thor Serrano uses a MaxxForce 7 engine. All MaxxForce engines that are built for RV applications do not require DEF.
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Old 10-08-2011, 05:38 PM   #54
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I find the chatter on the Serrano rather interesting. We've been thinking about switching to one in part for the fuel economy. I do find the multitude of quality issues rather troubling. Our 2010 Hurricane, also a Thor product, has had a host of issues ranging from minor trim & window issues to major mechanical problems. Overall I am appalled by the coach assembly quality, so hearing all the issues with the Serranos is giving me second thoughts.

Anyone had any experience towing something at rated max tow load of 5000 lbs? Curious how it does for performance and fuel economy.
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Old 10-09-2011, 07:46 AM   #55
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Ater reading many posts on iRV2 the Serrano is not too unusual went it comes to maintenance problems but being new to class A’s I expected more for the money I paid. I expected the dealership to at least “act” like they were interested in the quality of the RV’s they sell. I selected the Serrano for the following reasons and some of those reasons hold true.
1. Style “like”
2. Seatbelt seating (7) “like”
3. Ease of handling “like”
4. Diesel Engine – want to like; maintenance problems (towed 3 times) but now I hope they are fixed?
5. Fuel economy “Don’t Like” – advertised 13.5 and several MH articles touting 13.5 MPG.
I use a computer program that calculated after each fill up (iPad App – “MPG”). I enter the data, gallons, cost, etc. and it tells me what I got since last fill up and gives me a running average. After 3800 miles the best single tank was 10 MPG and my current average is 9.2 MPG. I live in the Cincinnati area and I have traveled <400 mile radius from my home. A lot of this is interstate (<65 MPH) with gentle rolling hills in standard mode (no Ecno). When I mention my displeasure with the fuel mileage on this WEB site I received comments that no one gets what is advertised so I should not focus to closely on this issue! I have a 2004 Ford Expedition that is advertised to get 13 city and 17 highway; I have gotten 18 on long trips so Ford advertised correctly. I also have a Cadillac DTS…I have been able to get what GM advertised. I do not think the motor home industry is held to the same advertising standards.
I do like the style, layout, ride, storage space and many other aspects of the Serrano. I do not like all of the maintenance problems I have had up to this point and the workmanship is lacking. I have read about Thor introducing this new quality program but it does little for current owners. If I had to do it over, knowing what I know now, I would not purchase a Thor Serrano that was manufactured prior to the introduction of Thor’s “New” quality program. I only hope that this “New” quality program is not some BS advertising program because they were getting too much bad press about their quality?
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Old 10-09-2011, 09:57 AM   #56
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My awning came installed at the highest level, I've put it down 1/2 way, still waiting to see how the rail flows off it. Check the Awning manual, just make sure it'll clear the door.
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