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Old 10-01-2011, 12:50 PM   #1
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In the process of a private purchase

Hello folks, I'm currently in the process of purchasing a 2011 Serrano 31v. This is a private purchase, not through a dealer. I'm currently doing my due diligence, I have a diesel mech going over it for me and so far all looks good. I'm wondering if the remaining warranty is transferable? If the warranty is transferable do I just get hold of Thor and let them know I'm the owner?
I am a newby to this whole process, any info would be of great assistance.
P.S. Great site, I was very happy to see how much people liked their Serranos and all the other useful information.
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Old 10-01-2011, 03:30 PM   #2
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Hi!

If I were you, I'd read the warranty very carefully for "transferable" language- most say one way or another.
And it wouldn't hurt to ask Thor, too.. in writing!

Others may have different advice/experience...
I'm sure you'll get more responses.

Good Luck, and welcome to the site!

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Old 10-01-2011, 03:38 PM   #3
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Some warranties are transferable and others are not. Read the warranty in detail.

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Old 10-02-2011, 09:14 AM   #4
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Quote:
Originally Posted by IMDSailor View Post
Hello folks, I'm currently in the process of purchasing a 2011 Serrano 31v. This is a private purchase, not through a dealer. I'm currently doing my due diligence, I have a diesel mech going over it for me and so far all looks good. I'm wondering if the remaining warranty is transferable? If the warranty is transferable do I just get hold of Thor and let them know I'm the owner?
I am a newby to this whole process, any info would be of great assistance.
P.S. Great site, I was very happy to see how much people liked their Serranos and all the other useful information.
Assuming the Thor warranty is one year, There may not be much left to transfer. However, the Workhorse CHASSIS warranty is at least for 3 years or 36,0000 miles (wecf), so AFTER you purchase the coach you will need to contact WORKHORSE to become listed as "second owner" and receive the remaining warranty from them. The WCC warranty began on the date of first retail sale, not on the date built, and the mileage to the selling dealer does not count against the 36K. Ed
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Old 10-02-2011, 10:29 AM   #5
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Ed raises a good point- various components are often covered by separate, and not necessarily additional, warranties.
This is also often true when it comes to appliances and other "working" parts of a rig.

Francesca
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Old 10-02-2011, 11:03 AM   #6
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If you get original material with coach check it out for some reason some owners never fill out their warranties and never mailed them in.
Found to be true on one coach I had.
Fill them out and MFG's honored them.
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Old 10-02-2011, 11:30 AM   #7
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If you get original material with coach check it out for some reason some owners never fill out their warranties and never mailed them in.
Found to be true on one coach I had.
Fill them out and MFG's honored them.
My dealer filed ALL the warranties for me. Such a job with so many separate items with different info. Now if I have a warranty question I just contact them. RV Dealer in Chicago Area, Illinois : New & Used Motorhomes, Travel Trailers & lite weight trailers, For Sale or Rent Abel RV
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Old 10-02-2011, 11:54 AM   #8
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Old 10-02-2011, 12:41 PM   #9
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In addition to the mechanic checking the mechanical parts, I would have someone check out all the coach elements. Coach elements can be just as expensive to replace/repair as many mechanical elements. It is difficult to fine one person who knows the mechanics and the coach elements.
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Old 10-02-2011, 09:46 PM   #10
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I really appreciate it all the input.
Thanks very much.
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Old 10-02-2011, 10:05 PM   #11
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Quote:
Originally Posted by "007" View Post
If you get original material with coach check it out for some reason some owners never fill out their warranties and never mailed them in.
Found to be true on one coach I had.
Fill them out and MFG's honored them.
Under Federal Law you don't have to fill out and return the warranty cards to receive your warranty BUT the manufacturer can add add'l coverage if you do. So, nobody needs to send in the cards unless you want to or they offer a longer period if you do.
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Old 12-15-2011, 04:04 PM   #12
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It's been a while, we went ahead and bought the Serrano got it home two weeks ago. The drive from Montreal to Halifax (1326kim's) was very enjoyable, the rig ran like a dream. We are very happy with the purchase, it's in excellent shape.
Thanks to all who posted advice. Sadly, but expectedly, there is no carryover warranty on the chassie itself.
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Old 12-30-2011, 11:15 AM   #13
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Serrano Manuals & Check lists

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I am a newby to this whole process, any info would be of great assistance.
I bought my 2011 Serrano 33A new and they didn't give me all the manuals. I've compliled what I could find here http://www.hill-family.us/serrano/ along with drafts of check lists.
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Old 12-31-2011, 10:06 AM   #14
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Thank you Patrick, thats quite an impressive list of goodies.
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