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In the process of a private purchase
10-01-2011, 12:50 PM
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#1
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Senior Member
Thor Owners Club Workhorse Chassis Owner
Join Date: Sep 2011
Location: Halifax, Nova Scotia, Canada
Posts: 205
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Hello folks, I'm currently in the process of purchasing a 2011 Serrano 31v. This is a private purchase, not through a dealer. I'm currently doing my due diligence, I have a diesel mech going over it for me and so far all looks good. I'm wondering if the remaining warranty is transferable? If the warranty is transferable do I just get hold of Thor and let them know I'm the owner?
I am a newby to this whole process, any info would be of great assistance.
P.S. Great site, I was very happy to see how much people liked their Serranos and all the other useful information.
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10-01-2011, 03:30 PM
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#2
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Senior Member
Vintage RV Owners Club
Join Date: May 2011
Location: Port Hadlock, Washington
Posts: 1,298
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Hi!
If I were you, I'd read the warranty very carefully for "transferable" language- most say one way or another.
And it wouldn't hurt to ask Thor, too.. in writing!
Others may have different advice/experience...
I'm sure you'll get more responses.
Good Luck, and welcome to the site!
Francesca
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10-01-2011, 03:38 PM
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#3
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Moderator Emeritus
Vintage RV Owners Club Texas Boomers Club Oklahoma Boomers Club Ford Super Duty Owner
Join Date: Aug 2000
Location: Cypress, TX
Posts: 11,980
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Some warranties are transferable and others are not. Read the warranty in detail.
Ken
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Amateur Radio Operator|Practicing for our retirement! 2008 Cameo 35SB3 - 2002 7.3L Crew Cab Dually w/ a SCMT - Max Brake - Travel with one Miniature Schnauzer, one Standard Schnauzer and one small Timneh African Gray Parrot
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10-02-2011, 09:14 AM
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#4
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Senior Member
Workhorse Chassis Owner Winnebago Owners Club
Join Date: Oct 2002
Location: Way down yonder, below New Orleans
Posts: 3,958
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Quote:
Originally Posted by IMDSailor
Hello folks, I'm currently in the process of purchasing a 2011 Serrano 31v. This is a private purchase, not through a dealer. I'm currently doing my due diligence, I have a diesel mech going over it for me and so far all looks good. I'm wondering if the remaining warranty is transferable? If the warranty is transferable do I just get hold of Thor and let them know I'm the owner?
I am a newby to this whole process, any info would be of great assistance.
P.S. Great site, I was very happy to see how much people liked their Serranos and all the other useful information.
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Assuming the Thor warranty is one year, There may not be much left to transfer. However, the Workhorse CHASSIS warranty is at least for 3 years or 36,0000 miles (wecf), so AFTER you purchase the coach you will need to contact WORKHORSE to become listed as "second owner" and receive the remaining warranty from them. The WCC warranty began on the date of first retail sale, not on the date built, and the mileage to the selling dealer does not count against the 36K. Ed
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Itasca SC 2010 37F on W-24 WB248" stock + plug wires vent kit added.
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10-02-2011, 10:29 AM
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#5
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Senior Member
Vintage RV Owners Club
Join Date: May 2011
Location: Port Hadlock, Washington
Posts: 1,298
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Ed raises a good point- various components are often covered by separate, and not necessarily additional, warranties.
This is also often true when it comes to appliances and other "working" parts of a rig.
Francesca
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10-02-2011, 11:03 AM
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#6
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Community Moderator
Nor'easters Club Newmar Owners Club Workhorse Chassis Owner
Join Date: Oct 2004
Location: Salisbury,Ma. 01952
Posts: 13,617
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If you get original material with coach check it out for some reason some owners never fill out their warranties and never mailed them in.
Found to be true on one coach I had.
Fill them out and MFG's honored them.
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10-02-2011, 11:30 AM
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#7
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Senior Member
Join Date: Feb 2011
Posts: 939
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Quote:
Originally Posted by "007"
If you get original material with coach check it out for some reason some owners never fill out their warranties and never mailed them in.
Found to be true on one coach I had.
Fill them out and MFG's honored them.
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My dealer filed ALL the warranties for me. Such a job with so many separate items with different info. Now if I have a warranty question I just contact them. RV Dealer in Chicago Area, Illinois : New & Used Motorhomes, Travel Trailers & lite weight trailers, For Sale or Rent – Abel RV
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Barb (human), Sena (capuchin monkey) & Lily (morkie)
2011 Shasta Cynara 230F & 2012 Smart Car toad
272 watt solar system Full-time since May '11 lovin' it!
God watches over fools and RVers. I am twice blessed.
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10-02-2011, 11:54 AM
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#8
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Senior Member
Join Date: Feb 2004
Location: Johnstown, PA USA
Posts: 1,965
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Welcome to the forum..
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John, Deb; & our dog, Benji, Forever in our hearts.
2006 Gulf Stream BT Cruiser 5231B V-10
2011 Jeep Liberty Jet
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10-02-2011, 12:41 PM
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#9
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Member
Fleetwood Owners Club
Join Date: Aug 2011
Location: Vancouver Island Canada
Posts: 89
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In addition to the mechanic checking the mechanical parts, I would have someone check out all the coach elements. Coach elements can be just as expensive to replace/repair as many mechanical elements. It is difficult to fine one person who knows the mechanics and the coach elements.
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03 Fleetwood Bounder 35r
Ford V10, F53 Chassis
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10-02-2011, 09:46 PM
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#10
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Senior Member
Thor Owners Club Workhorse Chassis Owner
Join Date: Sep 2011
Location: Halifax, Nova Scotia, Canada
Posts: 205
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I really appreciate it all the input.
Thanks very much.
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10-02-2011, 10:05 PM
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#11
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Senior Member
Join Date: May 2011
Location: Vancouver, WA
Posts: 4,282
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Quote:
Originally Posted by "007"
If you get original material with coach check it out for some reason some owners never fill out their warranties and never mailed them in.
Found to be true on one coach I had.
Fill them out and MFG's honored them.
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Under Federal Law you don't have to fill out and return the warranty cards to receive your warranty BUT the manufacturer can add add'l coverage if you do. So, nobody needs to send in the cards unless you want to or they offer a longer period if you do.
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2002 Newmar Dutch Star 4090 ISC 350/1050 with Banks Kit, now 435/1200
Charter Good Sam Lifetime Member, FMCA f47302s
RV'ing since 1957, NRA Benefactor Life Member
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12-15-2011, 04:04 PM
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#12
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Senior Member
Thor Owners Club Workhorse Chassis Owner
Join Date: Sep 2011
Location: Halifax, Nova Scotia, Canada
Posts: 205
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It's been a while, we went ahead and bought the Serrano got it home two weeks ago. The drive from Montreal to Halifax (1326kim's) was very enjoyable, the rig ran like a dream. We are very happy with the purchase, it's in excellent shape.
Thanks to all who posted advice. Sadly, but expectedly, there is no carryover warranty on the chassie itself.
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Serrano Manuals & Check lists
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12-30-2011, 11:15 AM
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#13
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Junior Member
Workhorse Chassis Owner Thor Owners Club
Join Date: Oct 2011
Posts: 27
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Quote:
Originally Posted by IMDSailor
I am a newby to this whole process, any info would be of great assistance.
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I bought my 2011 Serrano 33A new and they didn't give me all the manuals. I've compliled what I could find here http://www.hill-family.us/serrano/ along with drafts of check lists.
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Patrick & Carol Hill
Thor Serrano 33A
Bellevue, WA
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12-31-2011, 10:06 AM
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#14
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Senior Member
Thor Owners Club Workhorse Chassis Owner
Join Date: Sep 2011
Location: Halifax, Nova Scotia, Canada
Posts: 205
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Thank you Patrick, thats quite an impressive list of goodies.
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2011 Serrano 31V, MaxForce 7 w/ Allison 6 Sp.
Surge Guard 3450, TST 510, Sliverleaf VMSpc,
2010 Arctic Cat 700 TRV
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