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05-14-2013, 07:42 PM
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#1
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Junior Member
Join Date: May 2013
Location: CROCKETT, TX
Posts: 4
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New thor ace owner 30.1
Picked up new unit (2014 ace 30.1) the middle of april, stoped at palestine, tx
to fill with gas, forgot to clear the pumps before turning (ouch). Took it to
FIRST MONDAY in Canton tx for the weekend, 1/2 of electric outlets did not
work and lots of rattles in the dash. Made appointment with motorhome
wholesalers to fix problems and they did a great job on fixing both items.
Went to leave the dealership and generator stop running, bad fuel pump on
generator, they said. I'M Having to take to Houston to fix. Have appointment for
STEER SAFE at Houston also, I might try the cheap fix also later.
There seems to be alot of problems with generators in the ace units.
WOULD I BUY A ACE AGAIN? NO!!!!!!!!!!!!
PS THE SALES STAFF AND SERVICE AT MOTORHOME WHOLESALERS WERE GREAT
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05-14-2013, 09:55 PM
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#2
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Senior Member
Join Date: Apr 2013
Location: Wherever the RV takes us!
Posts: 737
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Hello Doorman, and welcome to the ACE ownership club. From what I've read a lot of new coaches have problems (not just Thor), it doesn't look as if QC at the end of the build is done as well as it should be.
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05-15-2013, 04:24 AM
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#3
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Senior Member
Join Date: Oct 2012
Location: OHIO
Posts: 312
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Quote:
Originally Posted by doorman8834
Picked up new unit (2014 ace 30.1) the middle of april, stoped at palestine, tx
to fill with gas, forgot to clear the pumps before turning (ouch). Took it to
FIRST MONDAY in Canton tx for the weekend, 1/2 of electric outlets did not
work and lots of rattles in the dash. Made appointment with motorhome
wholesalers to fix problems and they did a great job on fixing both items.
Went to leave the dealership and generator stop running, bad fuel pump on
generator, they said. I'M Having to take to Houston to fix. Have appointment for
STEER SAFE at Houston also, I might try the cheap fix also later.
There seems to be alot of problems with generators in the ace units.
WOULD I BUY A ACE AGAIN? NO!!!!!!!!!!!!
PS THE SALES STAFF AND SERVICE AT MOTORHOME WHOLESALERS WERE GREAT
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So you hit a gas pump, NOT Thors fault!
Bad Fuel Pump, NOT Thors fault!
a few rattles in the dash, what new motorhome DOESN'T have a few rattles to fix?
So since half the electric outlets didn't work, you hate your motorhome and would never buy another ACE?
__________________
2013 THOR ACE 29.2 2007 HUMMER H3
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05-15-2013, 02:01 PM
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#4
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Member
Join Date: Jan 2013
Location: Brandon, Fl
Posts: 93
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We love or 30.1 and hopefully I won't jinx us, but I'll add that that other than the hot/cold water switched at the kitchen sink at delivery, she's problem free.
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05-15-2013, 02:15 PM
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#5
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Senior Member
Thor Owners Club Ford Super Duty Owner
Join Date: Apr 2012
Location: Wherever the rig is parked
Posts: 8,092
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Quote:
Originally Posted by doorman8834
Picked up new unit (2014 ace 30.1) the middle of april, stoped at palestine, tx
to fill with gas, forgot to clear the pumps before turning (ouch). Took it to
FIRST MONDAY in Canton tx for the weekend, 1/2 of electric outlets did not
work and lots of rattles in the dash. Made appointment with motorhome
wholesalers to fix problems and they did a great job on fixing both items.
Went to leave the dealership and generator stop running, bad fuel pump on
generator, they said. I'M Having to take to Houston to fix. Have appointment for
STEER SAFE at Houston also, I might try the cheap fix also later.
There seems to be alot of problems with generators in the ace units.
WOULD I BUY A ACE AGAIN? NO!!!!!!!!!!!!
PS THE SALES STAFF AND SERVICE AT MOTORHOME WHOLESALERS WERE GREAT
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I'd say the dash rattle is a Thor issue, genny fuel pump is down to Cummins Onan warranty and electrical outlets not working should maybe have been checked as part of your PDI walkthrough? We've bought 3 coaches and on every one I have used an electrical tester on the outlets.
Motor Homes are large, complex systems. I'd say your initial warranty issues are no worse than average. Can't help you about whacking the gas pump though.......
__________________
Bruce Dickson 2013 Thor Challenger 37GT, 5 Star Tune, Safe-T-Plus Steering Control with Air Trim, Roadmaster front and rear Sway Bars, SuperSteer rear Track Bar, Crossfires, 2018 Honda CRV . Full timers since Jan 2012.
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05-15-2013, 08:24 PM
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#6
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Junior Member
Join Date: May 2013
Location: CROCKETT, TX
Posts: 4
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Hitting gas pump, was stupid on my part,damage wasn't that bad. Short in electrical
should have been caught at factory and dealership. 2 screws missing out of dashboard (poor workmanship). Generator problems, seems to alot of overheating
in ace 29 models. I'm getting over my madness.
HAPPY TRAILS
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05-18-2013, 02:51 PM
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#7
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Junior Member
Join Date: May 2013
Location: CROCKETT, TX
Posts: 4
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ace 30.1 generators problems (overheating)
any problems with 2014
ace 30.1 generators overheating
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05-18-2013, 03:43 PM
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#8
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Senior Member
Thor Owners Club Ford Super Duty Owner
Join Date: Apr 2012
Location: Wherever the rig is parked
Posts: 8,092
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Quote:
Originally Posted by doorman8834
any problems with 2014
ace 30.1 generators overheating
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Where is your generator located? I no longer own an ACE, but I did read that Thor has moved the generator to the back of the coach to address the overheating problem.
__________________
Bruce Dickson 2013 Thor Challenger 37GT, 5 Star Tune, Safe-T-Plus Steering Control with Air Trim, Roadmaster front and rear Sway Bars, SuperSteer rear Track Bar, Crossfires, 2018 Honda CRV . Full timers since Jan 2012.
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05-19-2013, 07:51 PM
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#9
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Junior Member
Join Date: May 2013
Location: CROCKETT, TX
Posts: 4
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Generator is on the drivers side about 1/2 way
I have a appointment with cummings in Houston on the
29 to fix and appointment with Smith Welding to install
steersafe ($439.00) Going to do the cheap fix before I go.
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05-23-2013, 07:29 AM
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#10
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Senior Member
Winnebago Owners Club Freightliner Owners Club
Join Date: Sep 2012
Location: CO
Posts: 930
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There is another thread on the generator where there is a fix by adding more air access to the generator when it is in the location that you have. Basically, they add a grill or vent to the door cover. I think it looks a bit tacky. Give us feedback when you learn more.
__________________
Colorado '15 Winnebago Forza 34T w/MKZ hybrid toad '20 Jeep Cherokee Trailhawk toad
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06-10-2013, 06:19 AM
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#11
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Junior Member
Join Date: Jun 2013
Posts: 4
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How did everything go with your fuel pump issue at Cummings?
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