Poor Thor Customer Service

[dembree]

Try contacting Total Value RV (Anthony) 574-262-4460. Thor Motor Coach gave me this name when I wanted to order parts for my 2014 Four Winds. Total Value RV found the part numbers and quickly shipped me the parts. Great customer service.


Doug

[RVredneck]

Where's this video of the updated shades. We have 2015 KT and have the crappy pleated things

[wingtrike]

Found the video on you tube. MHS had a regional rep with the sales rep talking about the new 2015 Challenger. The model was the 37GT I think. Looks like the same windows on our 2014 Challenger 37KT.

View safely,

Alex

[RKNOLA]

Anson Adams: Southeastern US Customer Service Field Rep for Thor
AADAMS@TMCRV.COM 800-860-5638
Mark Stanley: Technical Manager at Thor
MSTANLEY@TMCRV.COM
877-500-1020x2095

[Brian W]

Tried to find the part in the dealer portal with no success. I would try the numbers RKNOLA posted. Sorry I couldn't help, their web portal requires a VIN and will only show parts for that particular unit.

[wingtrike]

Sent an email to Anson Adams Monday. Haven't heard back from him, but it's only been 24 hrs. Called the 800 number but it was for a chance to win a cruise vacation. Oh well......

Shade safely,
Alex