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Old 05-25-2014, 03:22 PM   #1
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Thor ACE 2013 Serious Cooling Problems!

We purchased a Thor ACE motorhome one year ago. It's a 2013. It is TERRIBLE on keeping its cool. Right now, it's only about 85 degrees outside, but we can't keep this thing cooled below 83. We're not even parked on asphalt, only dirt & gravel. We have reflective window shields in EVERY window. We even bought a portable A/C unit at Home Depot to help cool the interior. I'm sick of this stupid thing & ready to ready to trade it in. We were going to take a 4 week trip, but my theory is: either the original A/C unit is too small, the duct work has been compromised, or there's a problem with the freon in the A/C unit. [Moderator Edit] workmanship: had to replace the shower head & cold/hot handles. Screws falling out everywhere, and the TV in the living area is a Jensen, and it is [ moderator edit ]! I will NEVER buy this model again, buyer beware!!!
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Old 05-25-2014, 03:34 PM   #2
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Karen, sorry to hear about your problems. Have you taken it back to the dealer to have the AC unit checked? Most new RV's have minor issues that have to be attended to in the first year of ownership.
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Old 05-25-2014, 04:36 PM   #3
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Sorry to hear of your issues. You should be still under warranty and you should make the issues known to your dealer and Thor.
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Old 05-26-2014, 02:36 PM   #4
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I think you should have your A/C unit checked out. We are able to keep ours cool without any issue as long as the generator is running while in motion. While parked, on asphalt or anywhere else if we have shore power it stays plenty cool. When it is Hot out and we need the quick cool down we open all the vents on the unit and it really cools down the main area. QC issues are one thing but the unit should keep you cool if the A/C is running.
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Old 05-26-2014, 05:33 PM   #5
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To see if the unit is working properly, you'll need a thermometer. This type works fine:
1'' Pocket Thermometer
Take the temperature of the air coming out of the vent (put probe in vent) and compare to the temperature going in the return vent. It should be well over a 20 difference. Many RV A/C units can easily blow 30-35 cooler than outside air temp. It definitely sounds like your unit isn't working properly.
If your 'portable A/C unit' is the kind that stands on the floor, I hope you have the hose vented properly out a window. Even then, it might be drawing in so much hot air that it's contributing to the heat instead of adding to the cool.
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Old 05-27-2014, 06:07 AM   #6
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Ours works, so far, good air flow to all registers. Maybe it doesn't like being cussed at. (I bet she a one and done.)
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Old 05-27-2014, 06:15 AM   #7
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We never had a problem with ours keeping us cool, it actually worked too well, many a night would have to get up in middle of night and turn it off because we were freezing.

Have to agree about the screws part though, had a jar full of screws that we collected, never quite sure where all of them came from.
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