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03-30-2018, 09:26 AM
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#1
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Senior Member
Join Date: Aug 2017
Posts: 130
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Quick Serve Useless for me
I've heard a lot here about all the information available on Cummins Quick Serve...and the Cummins shop where my coach has found a new home even touted it. So I got an account with my engine serial number - get zero, zip, squat. Engine too old I guess. I know there are a lot of experienced folks here with older units like mine...is there a work-around or am I out of luck?
Thanks.
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Mark and Anita - First Timers, West Tennessee. 2002 Monaco Diplomat 40ft, Cummins ISC330, Allison 3000, Amsoil Lubricants stem to stern, 2013 Ford Edge AWD TOAD with Roadmaster Falcon 2 and a Brakemaster
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03-30-2018, 10:05 AM
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#2
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Senior Member
Gulf Streamers Club
Join Date: Jan 2012
Location: Cincinnati
Posts: 19,925
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What kind of information are you looking for?
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Bob & Donna
'98 Gulf Stream Sun Voyager DP being pushed by a '00 Beetle TDI
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03-30-2018, 11:07 AM
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#3
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Senior Member
Join Date: Aug 2017
Posts: 130
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Looking for engine diagrams - systems, CAPS and fuel system info, DTC CODES.
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Mark and Anita - First Timers, West Tennessee. 2002 Monaco Diplomat 40ft, Cummins ISC330, Allison 3000, Amsoil Lubricants stem to stern, 2013 Ford Edge AWD TOAD with Roadmaster Falcon 2 and a Brakemaster
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03-30-2018, 01:41 PM
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#4
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Senior Member
American Coach Owners Club
Join Date: Apr 2016
Location: North Florida
Posts: 2,474
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Are you on the desktop or mobile site? The desktop seems easier to navigate
I never have any issues, and mines a 1999 year engine.
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1999 American Eagle
ASE med/heavy certified technician
ASE advanced diesel certified
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03-30-2018, 01:54 PM
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#5
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Senior Member
Newmar Owners Club Vintage RV Owners Club Spartan Chassis
Join Date: May 2016
Location: Washington
Posts: 287
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I can find my 1994 engine will most of the parts. Some of the accessories (i.e., PacBrake) don't show up, but the rest do, I'd double check the engine S/N and try again.
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JR & Trouble
USAF Ret. Space Jockey
Traveling with Mags and Little Boy Blue
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03-30-2018, 05:16 PM
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#6
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Senior Member
Join Date: Sep 2016
Location: Sarasota, FL
Posts: 5,228
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They don't have much on my '97.
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Rick and Larrie Dee
1997 40' Newmar London Aire DP CTA 8.3 (Mechanical) 325 Spartan MM
Bringing her back to her glory.
'08 Jeep GC Overland.
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03-30-2018, 05:55 PM
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#7
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Senior Member
Join Date: Aug 2017
Posts: 130
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that was the kind of info that i needed - that some of you with older engines are getting "stuff". I put in a "trouble ticket" or whatever Cummins calls it about my issue...nothing heard but crickets chirping thus far. Maybe its my browser?? I'm running Firefox...but I don't think that has anything to do with it. Using my laptop - no mobile devices.
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Mark and Anita - First Timers, West Tennessee. 2002 Monaco Diplomat 40ft, Cummins ISC330, Allison 3000, Amsoil Lubricants stem to stern, 2013 Ford Edge AWD TOAD with Roadmaster Falcon 2 and a Brakemaster
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03-30-2018, 05:55 PM
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#8
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Senior Member
Gulf Streamers Club
Join Date: Jan 2012
Location: Cincinnati
Posts: 19,925
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__________________
Bob & Donna
'98 Gulf Stream Sun Voyager DP being pushed by a '00 Beetle TDI
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03-30-2018, 06:31 PM
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#9
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Senior Member
Monaco Owners Club
Join Date: Jun 2014
Posts: 14,608
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I own a 2002 Monaco Windsor with a 8.3 ISC Cummins.
I registered with the Cummins Quickserve site probably 3 years ago and have downloaded a number of diagrams and documents including a complete service manual which is 1200 pages.
If you are not seeing any info something isn't right.
After creating an account and putting in your engine SN you should see 5 tabs,
Parts
Service
My Profile
Products
News
I mostly used the Parts & Service tabs.
When I look up a part and a diagram is displayed I will print to PDF and save it in my files. Manuals can be downloaded.
Well worth your efforts to figure out how to access and use the site.
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Jim J
2002 Monaco Windsor 38 PKD Cummins ISC 350 8.3L
2005 Jeep Grand Cherokee w/5.7 Hemi
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03-30-2018, 06:31 PM
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#10
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Senior Member
American Coach Owners Club
Join Date: Apr 2016
Location: North Florida
Posts: 2,474
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Quickserve won't give you codes, however it will allow you to enter a code you may have and it will interpret it.
Yours is a 2002 year model engine? As suggested, double check serial number and try again. I'm able to see all there is, complete service and parts manuals, trouble shooting information, technical service bulletins etc....
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1999 American Eagle
ASE med/heavy certified technician
ASE advanced diesel certified
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03-30-2018, 06:34 PM
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#11
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Senior Member
American Coach Owners Club
Join Date: Apr 2016
Location: North Florida
Posts: 2,474
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Here's a random screen shot
__________________
1999 American Eagle
ASE med/heavy certified technician
ASE advanced diesel certified
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03-30-2018, 06:44 PM
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#12
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Senior Member
American Coach Owners Club
Join Date: Apr 2016
Location: North Florida
Posts: 2,474
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Also I use Google chrome...I'd try a different browser just for craps and giggles
__________________
1999 American Eagle
ASE med/heavy certified technician
ASE advanced diesel certified
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03-31-2018, 10:11 AM
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#13
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Senior Member
Join Date: Aug 2017
Posts: 130
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OK, its working now! Logged in today and was taken to a totally different page with access to tons of good info...including DTC codes. Maybe it just took a couple of days to fully register my account..??
Or maybe I'm a little last century with the tech stuff!!
Thanks everybody!
__________________
Mark and Anita - First Timers, West Tennessee. 2002 Monaco Diplomat 40ft, Cummins ISC330, Allison 3000, Amsoil Lubricants stem to stern, 2013 Ford Edge AWD TOAD with Roadmaster Falcon 2 and a Brakemaster
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03-31-2018, 11:58 AM
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#14
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Senior Member
American Coach Owners Club
Join Date: Apr 2016
Location: North Florida
Posts: 2,474
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If you have a Onan gen-set you can enter s/n there as well. It's just below the area where the engine s/n ...
__________________
1999 American Eagle
ASE med/heavy certified technician
ASE advanced diesel certified
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