Community Forums

traveler of california · 12-19-2016, 09:04 AM

Palehorse, thanks. Called but not much help. Will try again today.

Select, thanks. I don't think they allow a used part on a warranty matter but I will check.

select55 · 12-19-2016, 09:13 AM

Quote:

Originally Posted by traveler of california

Palehorse, thanks. Called but not much help. Will try again today.

Select, thanks. I don't think they allow a used part on a warranty matter but I will check.

LOL where did you dream up that these were used turbos ?
did you actually read the web site ads etc?

Quote:

This 2014 Freightliner All Truck Models Turbocharger from BuyAutoParts.com is made with the highest quality and will ship within one business day. This is a OEM New and fits Cummins ISB07 Engines with Cummins Turbocharger Part Number 4955397.

traveler of california · 12-19-2016, 11:06 AM

Sorry, didn't dream up anything simply misread your post this morning as I prepared to continue making calls. When I get firm part numbers I will check the link.

select55 · 12-19-2016, 11:17 AM

Quote:

Originally Posted by traveler of california

Sorry, didn't dream up anything simply misread your post this morning as I prepared to continue making calls. When I get firm part numbers I will check the link.

In the first OP you never indicated this was a cummins warrenty issue
that's exactly why your having trouble as they will want it to come from their parts source only and their parts source obviously is out of stock
so its not like there is NO TURBOS available they(cummins) don't have one in their internal system
When I suggested my link I was not aware it was a cummins warrenty issue
like I said that's the supply problem

traveler of california · 12-19-2016, 12:45 PM

Thanks, seems to be the issue. Did get a part number: 4034309RX. Trying to get a claim/PO number now.

palehorse89 · 12-19-2016, 03:04 PM

Quote:

Originally Posted by select55

In the first OP you never indicated this was a cummins warrenty issue
that's exactly why your having trouble as they will want it to come from their parts source only and their parts source obviously is out of stock
so its not like there is NO TURBOS available they(cummins) don't have one in their internal system
When I suggested my link I was not aware it was a cummins warrenty issue
like I said that's the supply problem

Cummins engines (RV)come with a 5 year warranty.........And the OP's Coach is a '14

Base Engine Warranty
The Base Engine Warranty covers any failures of the
engine which result, under normal use and service,
from a defect in material or factory workmanship
(Warrantable Failure). This coverage begins with the
sale of the engine by Cummins and continues for five
years or 100,000 miles (160,935 kilometers), whichever
occurs first, from the date of delivery of the engine to
the first user.

BRex45 · 12-19-2016, 03:45 PM

It's amazing how the initial lack of information causes such twists and turns and guesswork when members try to help the OP.

Sent from my iPhone using iRV2 - RV Forum

jimmy braden · 12-20-2016, 08:16 AM

Yep, its easy to spin wheels on something that is complicated and first hand observations are not avail.

traveler of california · 12-20-2016, 12:06 PM

In my defense, my signature line indicates that my coach is a '14 so that should indicate a warranty matter without additional info.

Merry Christmas.

traveler of california · 12-20-2016, 12:07 PM

Corrected part number: 3798303RX.

Happycarz · 12-20-2016, 09:56 PM

Traveler, some of us use iPads to read the forum and the signature line doesn't show, like it does on a PC. So, if I want to know what a poster is driving, I go to his profile. So, I understand where the confusion comes from.

I had to add a signature line for the iPad, which is different from my PC, to show up for another iPad user. I just now checked to find that both signature lines show on a PC. More confusion, but I'll work on it.

Just trying to help.

2008 Monaco Camelot 40' PDQ

Unplanned Tourist · 12-21-2016, 08:57 AM

See #9. Talk to Service Manager. Just sayin'

Mr JP · 01-01-2017, 05:23 PM

Any Update on your Turbo Problem? Hopefully your not still stranded in Vegas.
Happy New year!!
JP

traveler of california · 01-01-2017, 06:26 PM

Still stranded. The part was suppose to arrive by last Friday, didn't happen and no one has a clue. Hoping things change after the holidays but just dealing with frustration. Plan on calling Tiffin to see if they can help as I've been told that Bob Tiffin is responsive to customers. I know it isn't a Tiffin issue but he may help.

I will be in touch with Cummins again and see what I can shake loose. I'm hoping to speak to a manager at FL and see what they can do. Until then it is just a wait game. Thanks for asking.