RV Trip Planning Discussions

Go Back   iRV2 Forums > TRUCK CONVERSIONS, MDT's & HDT's FORUMS > Truck Conversions
Click Here to Login
Join iRV2 Today

Mission Statement: Supporting thoughtful exchange of knowledge, values and experience among RV enthusiasts.
Reply
 
Thread Tools Search this Thread Display Modes
 
Old 06-05-2019, 12:26 PM   #1
Member
 
Join Date: Dec 2018
Posts: 60
ScanGauge Tech Support is Excellent

I bought a ScanGauge D from a vendor on Amazon on May 13th. I spent about an hour trying to plug in the J1939 cable connector to the recepticle under the dash. Finally gave up and took photos of each only to find the connector on my gauge was slightly wrong with one pin size smaller and the center key way being off by 15 Deg or so. I went on line to their Tech support, and found their phone number prominently displayed. A human actually answered and very quick to say they would send out a new cable ASAP. After a short hold they came back on and decided to send an entirely new gauge and cable to assure that the Firmware in the gauge was the newest and compatible with the new connector. Shipped it all two day with return postage included for the gauge I bought. Very pleased with how quickly they resolved the issue.
__________________

Doug Darby is offline   Reply With Quote
Join the #1 RV Forum Today - It's Totally Free!

iRV2.com RV Community - Are you about to start a new improvement on your RV or need some help with some maintenance? Do you need advice on what products to buy? Or maybe you can give others some advice? No matter where you fit in you'll find that iRV2 is a great community to join. Best of all it's totally FREE!

You are currently viewing our boards as a guest so you have limited access to our community. Please take the time to register and you will gain a lot of great new features including; the ability to participate in discussions, network with other RV owners, see fewer ads, upload photographs, create an RV blog, send private messages and so much, much more!

Old 06-05-2019, 01:44 PM   #2
Member
 
Renegade RV's Avatar


 
Join Date: Aug 2018
Location: Carmel, IN
Posts: 93
I had a similar experience when my gauge came with the wrong cable. They shipped a new one to deliver in two days and just asked me to pitch the old one.

The people I spoke with were very helpful. Itís nice to work with a company that understands what good customer service is these days. Its a service hard to find any more.
__________________

__________________
Dave & Helene
2018 Renegade Verona LE 40 LTS
2017 Jeep Wrangler Unlimited Sahara Edition
Renegade RV is offline   Reply With Quote
Old 06-06-2019, 11:43 PM   #3
Member
 
Join Date: Jan 2019
Posts: 70
They sent me a new cable too. When I plugged it in all hell broke loose with my check engine light on, abs light flashing, turn signals flashing, and a bunch of relays clicking. I was fed up at that point and sent the gauge back. Thankfully it appears no damage was done. Yes their support is excellent but they have a bunch of gauges out there that are not compatible with our coaches.
__________________
Tony
2019 Renegade Verona 40 VRB
2019 Ram 1500 Brake Buddy Select II
tdeperte is offline   Reply With Quote
Old 06-08-2019, 07:47 AM   #4
Senior Member
 
twc88's Avatar
 
Join Date: Sep 2000
Location: Raynham, MA.
Posts: 152
Good to hear they have great support I just ordered mine directly from them. I have a question where is everyone mounting the unit. Obvious I want it in a useful location, but not in the way at same time.


Tom C
__________________
2017 Renegade 40LRB
2014 Jeep Unlimited toad
Roadmaster 9160 braking system.
twc88 is offline   Reply With Quote
Old 06-08-2019, 01:43 PM   #5
Senior Member
 
Join Date: Mar 2017
Location: phx , Az
Posts: 502
I put mine on the dash above the radio. Just some velcro holds it there. Been great for over a year now.
__________________
The world could be fair or round
06 Gulfstream Conquest Super C - 6340 8.1 Gas
17 Renegade Verona 36 VSB (Cummins ISL/M2 Chassis) 4 x 100ah AGM , 400w solar, ScanGaugeD
deputybubba is offline   Reply With Quote
Old 06-08-2019, 01:54 PM   #6
Senior Member
 
twc88's Avatar
 
Join Date: Sep 2000
Location: Raynham, MA.
Posts: 152
Deputy

That is one of my thoughts, do you find it is to bright in your face at night?

Tom C
__________________
2017 Renegade 40LRB
2014 Jeep Unlimited toad
Roadmaster 9160 braking system.
twc88 is offline   Reply With Quote
Old 06-08-2019, 03:14 PM   #7
Senior Member
 
Join Date: Mar 2017
Location: phx , Az
Posts: 502
Not at all.. But I really don't drive alot at night. But it is to the side of my vision
__________________
The world could be fair or round
06 Gulfstream Conquest Super C - 6340 8.1 Gas
17 Renegade Verona 36 VSB (Cummins ISL/M2 Chassis) 4 x 100ah AGM , 400w solar, ScanGaugeD
deputybubba is offline   Reply With Quote
Old 06-09-2019, 07:32 PM   #8
Senior Member
 
JCAT's Avatar


 
Join Date: Oct 2012
Location: Cape Coral, FL
Posts: 225
Quote:
Originally Posted by twc88 View Post
Good to hear they have great support I just ordered mine directly from them. I have a question where is everyone mounting the unit. Obvious I want it in a useful location, but not in the way at same time.


Tom C
Mounted on the windshield down low beside the dash cam also on the windshield.

I don't change the read-outs often; so reaching it is not an issue. I monitor: Oil Pressure / Avg Fuel Mileage / Water Temp / Oil Temp. I find it reassuring. Haven't needed it for any Code Look-ups yet but many other read-outs if one get curious.
__________________
Renegade 2019 Verona LE LRB
2013 Jeep Sahara Wrangler Unlimited
Blue Ox - Avail / M&G Brake System
Former Coach - Newmar London Aire
JCAT is offline   Reply With Quote
Old 06-10-2019, 07:03 AM   #9
Member
 
Renegade RV's Avatar


 
Join Date: Aug 2018
Location: Carmel, IN
Posts: 93
Quote:
Originally Posted by twc88 View Post
Good to hear they have great support I just ordered mine directly from them. I have a question where is everyone mounting the unit. Obvious I want it in a useful location, but not in the way at same time.


Tom C
Ours is mounted in the old school ash tray between the cup holders. I added Velcro to the tab that holds the ash tray in the dash. By doing it this way it was way to route the cable and keep it pretty much out of sight.
__________________
Dave & Helene
2018 Renegade Verona LE 40 LTS
2017 Jeep Wrangler Unlimited Sahara Edition
Renegade RV is offline   Reply With Quote
Old 06-10-2019, 07:11 AM   #10
Senior Member
 
znt1186's Avatar
 
Join Date: Nov 2014
Posts: 749
Mounted mine on the dash below the instrument panel. Have to look around the wheel a little, but workable for me. Used 3M two sided body molding tape to secure it. The glue on the Velcro kept melting and it would fall off. The two sided tape holds very firm, but it can be removed if necessary. The gauge works great.
__________________
Zeb and Teena
2005 Mandalay, 2013 Ford Edge
znt1186 is offline   Reply With Quote
Old 06-10-2019, 07:20 AM   #11
Senior Member
 
twc88's Avatar
 
Join Date: Sep 2000
Location: Raynham, MA.
Posts: 152
Thanks to all, so many options. I was also looking at just above the drivers side cup holder, when it comes today I can test fit to see if it interferes with cups. Was also looking at the ash tray option, trying to keep it out of the sunlight. Knowing myself I will scroll though screens, so it needs to be accessible.

Tom C
__________________
2017 Renegade 40LRB
2014 Jeep Unlimited toad
Roadmaster 9160 braking system.
twc88 is offline   Reply With Quote
Old 06-12-2019, 03:08 PM   #12
Member
 
Join Date: Dec 2018
Posts: 60
ScanGauge D Install

Finished installing and setting my ScanGauge up today. I think the install above the visor in the small cubbyhole will work fine. I can't wait to get on the road and see how it works. Will try to post a couple of pictures.
Attached Thumbnails
Click image for larger version

Name:	IMG_5114.jpg
Views:	12
Size:	49.1 KB
ID:	249627  
Attached Images
 
Doug Darby is offline   Reply With Quote
Old 06-12-2019, 07:32 PM   #13
Senior Member
 
RonLC's Avatar


 
Join Date: Jul 2015
Location: Punta Gorda, FL
Posts: 524
I probably could have lived without a Scangauge. I don't like the feature that starts a new trip every time you turn off the engine...except for gallons to empty perhaps...and the code thing.

What am I missing?
__________________
Ron & Peggy Carter
2019 Renegade Verona LE 40 LTS (Freightliner M2-106 chassis)
2017 Buick Enclave/AF1
2004 Blue Bird M380 (sold)
RonLC is offline   Reply With Quote
Old 06-13-2019, 07:11 AM   #14
Senior Member
 
Join Date: Mar 2017
Location: phx , Az
Posts: 502
Trans temp for me. No other way of seeing that.. And avg mpg
__________________

__________________
The world could be fair or round
06 Gulfstream Conquest Super C - 6340 8.1 Gas
17 Renegade Verona 36 VSB (Cummins ISL/M2 Chassis) 4 x 100ah AGM , 400w solar, ScanGaugeD
deputybubba is offline   Reply With Quote
Reply

Tags
excel, scangauge



Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
KVH TracVision Tech Support RickCA55 Technology: Internet, TV, Satellite, Cell Phones, etc. 19 09-03-2009 10:28 AM
Allison transmission tech support thread Beagle RC Air Alpine Coach Owner's Forum 1 07-12-2007 06:34 AM
Monaco 24/7 Tech Support Hotline ronboc Monaco Owner's Forum 9 06-06-2007 04:49 PM
Dear Tech Support jeeprubi RV'ing Humor & Crazy but True Stories 2 03-31-2007 08:49 PM
What does it take to get Tech Support from WRV Services? swansnest Alpine Coach Owner's Forum 17 09-13-2005 06:02 AM

» Featured Campgrounds

Reviews provided by


Copyright 2002- Social Knowledge, LLC All Rights Reserved.

All times are GMT -6. The time now is 04:39 AM.


Powered by vBulletin® Version 3.8.8 Beta 1
Copyright ©2000 - 2019, vBulletin Solutions, Inc.