Best price is not always the BEST on tires

supercub · 07-18-2007, 05:51 PM

I recently purchased new Goodyear G670 245-70-19.5 F rated tires from Americas Tire Store. Got a good price, all 6 balanced, mounted and tax for $1920. Trouble is, they couldn't balance them, didn't have the right adapter for their spin balancer. Had to go back a second time when they suggested equal, even though they had never used it. I agreed and they ordered it......and installed the bags.....trouble is, they put 4oz bags, instead of 6oz in the front and 8 oz in the rears, per specs from the equal website. This is a long story, and I'll keep it short. I made one short trip and had steering wheel shake....so called the tire store back, and as previous aggreed, they said they'd replace it with the proper amount....but would also pay for me to take it somewhere else.....by the way, it took them almost 6 hours to change the tires the first time, and then 5 hours the second time to add the wrong amount of equal. I gladly accepted their offer to take it somewhere else and the Equal Company suggested a tire dealer about 35 miles away. I called them and they ordered the proper amounts of equal. Yesterday they pulled the tires and installed the equal....they also started to put in the right valve cores, which the other tire store said wasn't necessary. Anyway, due to the front valve cores being slightly curved on my W20 chasis, the equal valve cores being longer then normal ones, wouldn't fit. They had longer valuve cores that would work in all tires, except the rear outter tires. The longer valve stems would work, but no way to get to them to add air. So off comes the fronts, out comes the equal and they ended up spin balancing them AHHHHHHHHHHHHhhhhhhhh all toll I've spent 16 hours having 6 tires mounted and balanced. Yes Americas Tire Store said they did RV tires all the time, of course, they didn't even have the right socket for the hub caps......plus couldn't balance them. The manager also got mad at me, why I don't know....said he wanted to know where I came up with the price on $1920 (they'll match or beat anyones price). Told him, the same thing I had told the salemen that hold sold them to me....off the computer. Said he had sold them $600 below their cost......I doubt it, I've read where several people have bought them at similar prices......plus another store here in town quoted me a price of just $200 more ........should have gone to them in the first place LOL.....oh well. I thought I had done everything right, shopped around, checked with the store to make sure they could do my 19.5 inch tires, etc etc.....and still had problems. Oh yes, one last thing, the store I went to yesterday, didn't torque the lug nuts...they just used an impact wrench. I asked them about it, and they said that's all they use and it was set for the right tightness......so know, I'm trying to hunt up a torgue wrench to torque them myself.......oh well, live and learn. LOL.
Brian

supercub · 07-18-2007, 05:51 PM

I recently purchased new Goodyear G670 245-70-19.5 F rated tires from Americas Tire Store. Got a good price, all 6 balanced, mounted and tax for $1920. Trouble is, they couldn't balance them, didn't have the right adapter for their spin balancer. Had to go back a second time when they suggested equal, even though they had never used it. I agreed and they ordered it......and installed the bags.....trouble is, they put 4oz bags, instead of 6oz in the front and 8 oz in the rears, per specs from the equal website. This is a long story, and I'll keep it short. I made one short trip and had steering wheel shake....so called the tire store back, and as previous aggreed, they said they'd replace it with the proper amount....but would also pay for me to take it somewhere else.....by the way, it took them almost 6 hours to change the tires the first time, and then 5 hours the second time to add the wrong amount of equal. I gladly accepted their offer to take it somewhere else and the Equal Company suggested a tire dealer about 35 miles away. I called them and they ordered the proper amounts of equal. Yesterday they pulled the tires and installed the equal....they also started to put in the right valve cores, which the other tire store said wasn't necessary. Anyway, due to the front valve cores being slightly curved on my W20 chasis, the equal valve cores being longer then normal ones, wouldn't fit. They had longer valuve cores that would work in all tires, except the rear outter tires. The longer valve stems would work, but no way to get to them to add air. So off comes the fronts, out comes the equal and they ended up spin balancing them AHHHHHHHHHHHHhhhhhhhh all toll I've spent 16 hours having 6 tires mounted and balanced. Yes Americas Tire Store said they did RV tires all the time, of course, they didn't even have the right socket for the hub caps......plus couldn't balance them. The manager also got mad at me, why I don't know....said he wanted to know where I came up with the price on $1920 (they'll match or beat anyones price). Told him, the same thing I had told the salemen that hold sold them to me....off the computer. Said he had sold them $600 below their cost......I doubt it, I've read where several people have bought them at similar prices......plus another store here in town quoted me a price of just $200 more ........should have gone to them in the first place LOL.....oh well. I thought I had done everything right, shopped around, checked with the store to make sure they could do my 19.5 inch tires, etc etc.....and still had problems. Oh yes, one last thing, the store I went to yesterday, didn't torque the lug nuts...they just used an impact wrench. I asked them about it, and they said that's all they use and it was set for the right tightness......so know, I'm trying to hunt up a torgue wrench to torque them myself.......oh well, live and learn. LOL.
Brian

LeeB · 07-18-2007, 06:02 PM

Brian...... You may want to go to McCoy Tire on Lone Palm. They are a truck tire place and really know their stuff... I got mine there and was very happy with them..... Great Service......