Brake Repairs Prior to 11/2007, Reimbursement?

[bdaball]

Has anyone made any progress or received any reimbursement for seized calipers and or brake repairs prior to 11/2007?

[DriVer]

Quote:

Originally Posted by bdaball Has anyone made any progress or received any reimbursement for seized calipers and or brake repairs prior to 11/2007?

Yes many folks have.

[Thudman]

WH disapproved my submissions (twice) for reimbursement for caliper work prior to Nov 2007. They said the repair was before the caliper campaign. Don't know how the calipers know that. Defective is defective.

Thudman

[bdaball]

Quote:

Originally Posted by DriVer Yes many folks have.

DriVer,
I would appreciate any information and or instructions on how to perform same.
A call to WH today was met with a very abrupt "NO, it's law, we can't approve anything before that date".

I think I have played by the rules since my failures in early 2007 maintaining proper driving technics along with a very agressive maintenance schedule which included annual fluid flushes, pin replacements, all that were all performed and documented by a WH dealer.

Please help me understand where "The Law" comes into play over product performance.

Thank you in advance for your instructional assistance in this matter.

[DriVer]

Quote:

Originally Posted by bdaball Thank you in advance for your instructional assistance in this matter.

I'm going to put this on the docket of questions that I will ask at the Workhorse Rally in the next few weeks.

If it is "law" it might have occurred that a "settlement" was achieved with the parties that are involved in reimbursing the claims, namely Bosch but I will ask.

[jdsr]

Quote:

Originally Posted by bdaball A call to WH today was met with a very abrupt "NO, it's law, we can't approve anything before that date".

I know for a fact that's not true. Dont believe that.

[bdaball]

Quote:

Originally Posted by jdsr I know for a fact that's not true. Dont believe that.

i don't.........

[Bussey]

Has anyone any new information concerning reimbursement for failures prior to Nov 2007? Have received second denial and was wondering if there is any thoughts on starting a lawsuit to cover all of us, or if there is one already in works. Driver stated some of these claims were paid. Wonder why some, and not others??????

[DriVer]

Quote:

Originally Posted by Bussey Has anyone any new information concerning reimbursement for failures prior to Nov 2007? Have received second denial and was wondering if there is any thoughts on starting a lawsuit to cover all of us, or if there is one already in works. Driver stated some of these claims were paid. Wonder why some, and not others??????

Bussey, I would like to bring attention of he Interim Notice in which all Workhorse owners received 2 of these documents one which was slightly updated however this document details the company policy in regards claims for out of pocket expenses for brakes prior to November 16, 2007.

WCC Interim Letter.pdf

The direct answer to this question is detailed on Page 2, Column 2, Paragraph 1. The company will not pay claims being submitted for brake failures that occurred before November 16, 2007. The November 16th date was the date that NHTSA "Opened" the investigation and it was NHTSA as far as I know that is compelling Bosch & Workhorse to pay for all claims submitted between 11/16/07 to 06/15/2009. Repairs after 6/15/09 were handled under the terms of the Interim Notice 50901-C and were being handled at the dealership. The 50901-C was closed by the end of September 2010. The 51101-C was launched shortly there after and the Bosch Brake Caliper Recall is in place at this time.

If I said that folks were getting reimbursements prior to 11/16 for out of pocket expenses relating to the 50901-C that's not accurate. Prior to 11/16 some owners were getting their brakes fixed under warranty or just marginally under good will. Those owners that might have gone out of pocket back then and on a case by case basis may have been reimbursed prior to 11/16. After the 11/16 date there isn't anything that I see that will allow for out of pocket expenses to be reimbursed if submitted during the time span that the 50901-C was active. (That's what is written in the Interim Notice)

If there is any question about the policy that the company wrote, "not me" please pursue the remedy outlined in the last paragraph on Page 2, Column 2. Call NHTSA or Workhorse.

I don't want to speculate why claims are not being paid or if they should be or for whatever reason. I'm sorry if folks are negatively impacted however someone, "I don't know who exactly" (NHTSA I expect) drew a line in the sand and I believe that's what is going to be the focal point in any of these cases or claims that folks might want to pursue.

That's all I have. The above information is all detailed in the document attached and I'm just repeating it for purposes of answering the question.

[Bussey]

Driver: Thanks for the reply, however I am aware of the information you posted. If you check your message in this same thread dated 9/13 at 3:51 Pm you will see why I assumed others had been reimbursed.
Further, I can't understand how Workhorse can legally pick an arbitrary
date to decide payments. I am thankful for the recall fix, but still believe we are due a reimbursement the same as the ones that occurred after the
arbitrary date.
Again, thanks for the information about Larrys. Came over and can see
why you are so high on his business. He and wife are two great people.

[DriVer]

Quote:

Originally Posted by Bussey Driver: Thanks for the reply, however I am aware of the information you posted. If you check your message in this same thread dated 9/13 at 3:51 Pm you will see why I assumed others had been reimbursed. Further, I can't understand how Workhorse can legally pick an arbitrary date to decide payments. I am thankful for the recall fix, but still believe we are due a reimbursement the same as the ones that occurred after the arbitrary date.

I don't think that Workhorse had the Horsepower just just pick a date out of their bag of oats. This date was compelled I expect by NHTSA. It would not be at all difficult to swallow that Bosch has some input or agreement with this date since ultimately they are paying the bill. At this point Workhorse is providing their infrastructure so Bosch can complete the recall and not much more than that.

Quote:

Again, thanks for the information about Larry's. Came over and can see why you are so high on his business. He and wife are two great people.

Larry & Betty if nothing else are 'honest" and I have to say that's their strong suit along with his easy going manner and Betty's warm greetings. He will take the time to explain what has to be done and why. The decision is always up to the customer. Larry did help us with our expenses for the 10th Anniversary Reunion Rally and I am pleased to call him a friend of mine and iRV2 as well.

Well over a dozen people that I know have had the recall done at Larry's and I would not want to be in a position to hear that any of those folks have been disappointed.

[oemtech]

Thudman, how about a low pass in 105 at Workhorse HQ with afterburners to get their attention!

[Thudman]

Oemy:

Would Mach 1 at ten feet suffice?

Thudman

[DriVer]

Quote:

Originally Posted by Thudman Would Mach 1 at ten feet suffice?

Thudman, DriVer; You're cleared for low approach!