Just got another new(old) caliper

[texans]

Had another caliper failure on way to winter in the Rio Grande Valley last week. Now have 3 out of four new(0ld) calipers. First leg out after 200 miles slowed down for small town(Buffalo,TX), felt pull from left side(both rights replaced 18 Mos. ago) pulled over and left front wheel was very hot to touch right side cool. There was also a red looking residue on slick part of rotor. Called WH and was 60 miles from a center in College Station,TX. I tapped on it with a hammer let it cool for an hour it released and we headed to the center and after calling ahead we were on the road 2 hours later with a new caliper. Best service have ever had anywhere in my life, just too bad could'nt have 4 new(NEW) calipers. Name of WH center is Chops Auto & RV in College Station TX.

Richard

PS Also believe God was riding with us

[edgray]

Quote:

Originally Posted by texans Had another caliper failure......felt pull from left side(both rights replaced 18 Mos. ago) pulled over and left front wheel was very hot to touch right side cool. There was also a red looking residue on slick part of rotor. Called WH and was 60 miles from a center in College Station,TX. I tapped on it with a hammer let it cool for an hour it released and we headed to the center and after calling ahead we were on the road 2 hours later with a new caliper.........

texans: thank you for posting about your failure. I highlighted the portions of your post which support the fact that you did EXACTLY what Workhorse is asking owners to do during the "interim" period when faced with this problem. Apparently your results were excellent, too and I suggest your experience proves that Workhorse IS doing what they can to keep us on the road until the "final fix" becomes available.

May I ask what did this cost you, other than your time and frustration? Thanks, ED

[DriVer]

Quote:

Originally Posted by texans Best service have ever had anywhere in my life, just too bad could'nt have 4 new(NEW) calipers. Name of WH center is Chops Auto & RV in College Station TX.

Richard, Please consider sharing your excellent service experience with the "Rate A Motorhome Service Center" resource on workhorse.com. The National Service Director gets this information and it's important to the dealer.

[texans]

Ed, the cost was zero.


Richard

[texans]

Mike, just rated the dealer.

Richard

[DriVer]

Quote:

Originally Posted by texans Mike, just rated the dealer.

[edgray]

Quote:

Originally Posted by texans Ed, the cost was zero. Richard

Thank you, Richard. I can only hope that some of the nay sayers who frequent this forum will read your OP and my comments, and realize that there is a proceedure in place to help us thru this difficult period. ED

[texans]

Quote:

Originally Posted by edgray Thank you, Richard. I can only hope that some of the nay sayers who frequent this forum will read your OP and my comments, and realize that there is a proceedure in place to help us thru this difficult period. ED

I know what your saying Ed, but we were extremely lucky that I caught this early(like I said God was with us) if we had been on a freeway, probably would have bur'nt something up and would have had to be towed. "They" really need to hurry up and get this recall done.

Richard

[edgray]

Quote:

Originally Posted by texans I know what your saying Ed, but...... "They" really need to hurry up and get this recall done. Richard

YES, absolutely, I agree 100%. Tomorrow would be great.

I really don't have a clue as to "why" it is taking so long for Bosch and NHTSA to agree on the "final fix"- but I do know that WCC is taking a beating as a result of this problem dragging on for so long.

I honestly believe that WCC will issue the recall as soon as the parts become available. IMO, just like us owners, they want to get this into the "past issues" catagory. ED

[max49]

Does anyone have an explanation as to why some people like Texans get a new (old) caliper and others are told the caliper is cool and fine now and no other obvious damage so they are told to 'just drive it'. Some have reported that they had to pay for the inspection also.

I wonder how much of this is Workhorse , or is this inconsistency the particular WH service center ? Some people are lucky and others are just unlucky?

[CoastieSCPO]

Like Ed, I too hope that the nay sayers are reading some of the positive comments posted. There are far to much negativity going around concerning the brake issue and most of it is because of the length of time that it has taken to resolve this problem and the perception or fact that WCC is dragging their feet. It's a complicated issue requiring lots of effort and time to solve and yes, WCC is taking a beating. Just look on some of the RV dealers web sites and the proof is right there. Lazy Days in Seffner for example: There was a time when one could look at the gassers that were listed for sale of say, Tiffin products. There would be a good mix of both Ford and Workhorse chassis on both Allegro and Allegro Bay units. Now, nearly all the new rigs are all Ford chassis. Bob Tiffin is a smart guy. Sure, there are lots of WH stuff selling on the used lot. Wonder why that is?

So, I guess my point is that WCC is killing itself by not fixing this problem NOW. Why would they do that? I'm looking forward to the day when I can tool on down the road in my 04 W-20 and not worry about stop and go traffic, long hills and hot brakes.......not to mention the cash involved or the safety issues. But, that brand spanking new 2010 Allegro Bay on the Ford chassis sitting in Lazy Days lot really looks nice, don't you know!

Bob

[edgray]

Quote:

Originally Posted by CoastieSCPO ........ Just look on some of the RV dealers web sites and the proof is right there. Lazy Days in Seffner for example: There was a time when one could look at the gassers that were listed for sale of say, Tiffin products. There would be a good mix of both Ford and Workhorse chassis on both Allegro and Allegro Bay units. Now, nearly all the new rigs are all Ford chassis. Bob Tiffin is a smart guy. Sure, there are lots of WH stuff selling on the used lot. Wonder why that is?............. that brand spanking new 2010 Allegro Bay on the Ford chassis sitting in Lazy Days lot really looks nice, don't you know! Bob

Hi BOB: I have to agree with you about Mr. Tiffin being a smart guy, and his company surely builds some mighty fine coaches.

I think you are making a mistake by assuming their choice of chassis is due to the ongoing brake issue with the W20-W22 chassis. Please allow me to explain why I think so:

According to their website and product literature, the Tiffin Allegro is offered in 4 floor plans and all 4 are available on both Ford and Worhorse 22,000 GVWR chassis. In addition, the largest 3 of those 4 floor plans are also available on FCCC's 24,000 GVWR FRED chassis. All three chassis brands provide a 26,000 GCVWR. Only Ford does NOT come with an Allison transmission.

Now, the Tiffin Allegro BAY coaches are offered in 5 floor plans and ALL are available on the FCCC 26,000 GVWR FRED with a 30,000 GCVWR. The chassis choices for GAS power is a little more complicated and varies by the size of the coach. For example, the 34XB model is available on both Ford and Workhorse 22,000 GVWR chassis, and the 35TSB model is available on both Ford and Workhorse using each brand's 24,000 GVWR chassis. The other three larger Allegro Bay models are only available with GAS on Ford's 26,000 GVWR chassis, because Workhorse does not offer a 26,000 pound front engine chassis.

So, my point is that Mr. Tiffin and his engineers have apparently decided to build their coaches on the largest capacity chassis available, suitable for the coach. Therefore, they don't offer ALL their products on Workhorse simply because they feel their largest coaches need the larger capacity offered only by FCCC and Ford. Honestly, I can't fault them for this conclusion.

As detailed above, I think TIFFIN offers chassis choices based on GVWR considerations and NOT because of the brake issue, otherwise why would they continue to use the W-22 under a total of 5 models in their Allegro and Allegro Bay product lines?

I think DEALERS offer chassis choices based on what they perceive to be marketing opportunities and customer base....and on which chassis allows the lowest price point. Back before the economic crisis, almost every Allegro Bay and quite a few of the Allegro units at Lazy Days were built on FRED, and many carried a MSRP in the range of $175K or more. Now, in these tough times, it seems they have more units on Ford with lower price points.

Recently a salesman for a dealership in TN told me they don't even have the literature for the 2010 Allegro Bay product because "since Tiffin builds the Allegro RED for roughly the same price as a Bay, we just don't sell many Bays anymore". I'm not saying that is true, but it is what he said.

I want to add that TIFFIN reps told me they are 12-14 weeks "out" on new coach deliveries. Essentially, they can't build them fast enough to meet dealer orders and they are looking at ways to increase production above the current level of 7 coaches per day. Congratulations to Tiffin for being in such an enviable position in this market. ED

[jdsr]

I guess those of us who were told by wh and it amb for almost 3 years thats its our fault and refussed to pay us back(even after nhtsa issued a recall on brakes) are the naysayers. Nope dont think so. Were giving the facts as it relates to our brake failures and we are doing it without be compensated by any corp. If wh would have started this 3 years ago, we would have a fix by now. What amazes me is wh, and anyone here telling folks to just let it cool and drive on, just dont use your brakes to much. Wow, I hope that statement doesnt come back to bite them in the rear or get someone hurt. Your driving a 13 ton veh that just had a brake failure and you tell the cust not to use your brakes to much. Now I know a SMALL handful of people are getting reimburshed makes a few here gitty but I wonder how many are being turned down. I think wh throws a bone a few times so they can get some good press here but the damage they did to themselves may already been done.

[CoastieSCPO]

And a big Tennessee Hello to you, Ed.

Thanks for the information regarding Tiffin products and my comments regarding the brake issue. You are absolutely correct in your assessment of the reasons why a builder such as Tiffin would use a Ford chassis as opposed to a Workhorse.

I cannot argue with it. My comments were based primarily on my "gut" feelings. I know that people such as I who post on forums such as this, should only post factual information. So, maybe a gut feeling is not factual, but it is what it is.

Most of the gas rigs available at Lazy Days are on Ford chassis, not Workhorse....for whatever reason, GVWR, GCVWR or otherwise. After all, motor home manufacturers have a professional business relationship with chassis makers and are not, for example, going to say we are not going to use your chassis because of a brake-related problem or use the other guy's chassis because it uses a second class transmission. They are going to do it for the logical reason.....GVWR considerations. Again I say, its a gut feeling, but then I've always had stomach problems.



Bob