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Old 07-15-2007, 05:20 AM   #1
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I am not sure where to place this but it needs to be said.

I just got home from a 3 week vacation to Tenn. Our first day out we had fuel problems. (Turns out I was having a Vapor Lock problem). I was not sure where to turn(I was out of warrenty). So I turned here on 7/28 I went into the Workhorse Forum and was chating with with the group there about my problem. Anyway one of the gentlemen in there called me and told that he had had the exact problem. So he gave me e-mail addresses of who to contact....

Anyway to make a long story short. I contacted a Workhorse Rep. and he in turn helped me over and beyond the call of duty... I went to Redlands Truck and RV to have the repairs on my home and they not only did the repairs in a VERY timely matter they did follow ups to make sure we made it home.....

Re-capping; iRV2 saved my Tush, Redlands Truck and RV did way more then expected, and Workhorse made a lifetime believer out of me....

I just felt this needed to be said and was not sure where to put it.......

Thanks to all

LeeB

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Old 07-15-2007, 05:20 AM   #2
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I am not sure where to place this but it needs to be said.

I just got home from a 3 week vacation to Tenn. Our first day out we had fuel problems. (Turns out I was having a Vapor Lock problem). I was not sure where to turn(I was out of warrenty). So I turned here on 7/28 I went into the Workhorse Forum and was chating with with the group there about my problem. Anyway one of the gentlemen in there called me and told that he had had the exact problem. So he gave me e-mail addresses of who to contact....

Anyway to make a long story short. I contacted a Workhorse Rep. and he in turn helped me over and beyond the call of duty... I went to Redlands Truck and RV to have the repairs on my home and they not only did the repairs in a VERY timely matter they did follow ups to make sure we made it home.....

Re-capping; iRV2 saved my Tush, Redlands Truck and RV did way more then expected, and Workhorse made a lifetime believer out of me....

I just felt this needed to be said and was not sure where to put it.......

Thanks to all

LeeB

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Old 07-15-2007, 07:56 AM   #3
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<BLOCKQUOTE class="ip-ubbcode-quote"><div class="ip-ubbcode-quote-title">quote:</div><div class="ip-ubbcode-quote-content">Originally posted by LeeB:
I just felt this needed to be said and was not sure where to put it....... </div></BLOCKQUOTE>LeeB, One place where you need to put it would be to go to workhorse.com / motorhome / service / motorhome / Find a Motorhome Service Center. Enter the zip code for "Redlands" "92373" and use the "Rate this dealer" Link and post your testimonial.

I'm sure that both Keith @ Redlands and Workhorse will appreciate it.

This is the "BEST" way to voice your appreciation and or displeasure if it ever comes to that. Alan Stegitch, The National Service Director reviews customers rating on a daily basis.
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Old 07-15-2007, 02:40 PM   #4
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Driver I already did that... I just wanted to make sure it was public...... It was a great experance...
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Old 07-15-2007, 06:03 PM   #5
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Lee,
What did Redlands do to fix the problem?

So glad you and the family are all fixed up and home safe.
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Old 07-16-2007, 03:33 AM   #6
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Replaced the fuel pump and re-routed the return line.....I now carry extra fuel filters with me also... Keith wants me to change it often... The gas that they pulled out of the filter was real dirty (grey color).. The filter had only been in there for about 4000 miles..
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Old 07-16-2007, 12:54 PM   #7
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That is why I try to only use Chevron Fuel. I learned long ago that there is a difference in fuels. My first car always seem to run better and smother on Chevron than any other fuels and I have been using Chevron ever since. I sold a car that we bought new to my daughter. The car always ran great and the carburetor was always spotless clean. Shortly after I sold it to her she complained about how badly it ran. I popped the hood, pulled the air cleaner and discovered the carb was full of gunk. She had been running Arco fuel from the local 7/11. My father in-law says he uses the cheapest fuel he can find and just dumps a bottle of cleaner from the dollar stores in the tank once in a while. I would rather pay the little extra at the pump for the Techron that Chevron uses than try to clean it up later. Check this site for some info on Top Tier Gasoline
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Old 07-16-2007, 02:31 PM   #8
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I understand that the gas is a lower quality at (SOME) stations... I wonder where FlyingJ, Petro, and Pilot Stations rank? I didn't see them listed. I seem to remember Conoco is at FlyingJ in Oklahoma. But I don't remember what was at the others....
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Old 07-17-2007, 12:22 AM   #9
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My philosophy relating to gasoline is also related to that old mechanic's saw that says "you can pay me now or you can pay me later."

Use quality gasoline for quality performance.

Now, having said that, one also has to be aware that many small town stations representing major brands might not have the cleanest of tanks! I like the Chevron idea of installing filters on their pumps.

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